Forecourt Supervisor (Newcastle) at AFGRI Equipment

Description

• To ensure all administrative processes are updated and followed as per requirements

Requirements

MINIMUM EDUCATION/TRAINING REQUIRED

• Grade 12
• Tertiary qualification in Business Administration

MINIMUM WORK EXPERIENCE REQUIRED

• 2 years relevant forecourt experience
• Management and/or Team Lead experience will be an advantage

KEY PERFORMANCE AREAS

• Effective management of stock levels through daily monitoring of stock levels at kiosk and forecourt
• Oversee regular stock-taking, cycle counting and stock rotation
• Ensure placement of stock in correct shelves/bins and
• Manage and control stock expiration register and report on stock expiration dates and best before dates
• Ensure achievement of sales targets set for kiosk and forecourt in accordance with marketing plans and budgets 
• Manage and report on the budget vs actual expenses
• Ensure customer service
• Build and maintain sound customer relations with internal and external clients, grow customer base and ensure that client queries and complaints are resolved timeously
• Ensure compliance with health and safety requirements in line with company policy and legislative requirements
• Manage employee key performance areas, monitor performance standards, identify training and development requirements, and ensure fair disciplinary action to address deviations

TECHNICAL KNOWLEDGE/SKILLS

• Good verbal and written communication skills
• Computer literacy (MS Office)
• POS Knowledge
• ERP Systems knowledge 
• Good customer service

BEHAVIOURAL SKILLS

• Accuracy and attention to detail
• Stress management
• Customer orientation
• Interpersonal skills
• Problem Solving ability
• Time management Accountability

Closing date: 23 September 2025