Barron is the largest and most trusted Product Media brand in Africa and for over 30 years we have been helping businesses to pursue their dreams and reach their goals. In offices, kitchens, hospitals, construction sites, and even farms, we’ve been there to provide the best value and trusted quality workwear that makes it possible for South Africans to step up and Be Bold. We believe that we can help all our clients Go Beyond and make a success of their proudly South African business.
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Responsibility for all forward logistics functions within Barron (inhouse and outsourced services).
Responsibilities:
Manage the day-to-day operations (24 hours / 7 days) and drive for continuous improvement.
Build partnerships and relationships with local key players in the logistics industry.
Create operation plans to address issues and hedge the risks caused by market or policy changes if needed.
Ensure procedures are enforced, and continuously improve the key metrics of service, quality, cost effectiveness and stakeholder satisfaction.
Monitor the day-to-day operations, identifying any gaps, opportunities and/or roadblocks hindering the overall customer experience/customer journey and partner with the respective providers to drive performance improvements.
In partnership with inhouse and external IT service providers, create reporting mechanisms (Dashboards, Daily/Weekly Snapshots, etc.) to highlight the key metrics of service, quality, cost optimisation and stakeholder satisfaction.
Ensure processes, procedures and regulations are clearly documented, in compliance and enforced across the operation.
Address, research and resolve exceptions (current or prospective) in a timely and cost effective.
Reporting skills.
Key Competencies:
Initiative and Responsibility: Acts on own initiative (without being instructed), moves things forward and accepts responsibility for results.
Systematic Approach: Approaches a task in a planful and systematic way according to priority and uses time efficiently.
Analysis and Judgement: Quickly understands and analyses problems and comes up with sound and rational solutions and or judgements.
People Management: Provides team with a clear sense of direction and inspires and coordinates others and keeps them focused on objectives.
Team:
25 staff (day and night shift).
Requirements:
At least 10-15 years in the freight forwarding industry (domestic and international)
Route planning knowledge
Understanding of the cube and volumetrics
Service Level Management / Contract Management
Excellent communication skills with the ability to secure alignment
Self-motivated and results driven, able to collaborate and ability to influence stakeholders
Excel, PowerPoint and other MS Office applications
Gmail
Yahoomail