Franchise Specialist at Capitec Bank

• We are growing our franchising focus within Business Banking and are looking for a specialist to build strong franchisor partnerships, grow a sustainable pipeline, and enhance how we support franchise brands and clients. This role combines relationship management, commercial growth, and strategic influence, working closely with leading franchise brands to turn insight into actionable opportunities. It offers the chance to drive real impact by strengthening partnerships, shaping internal capability, and delivering meaningful growth in a fast‑paced, outcome‑focused environment.

Location
Sandton, Johannesburg

What you’ll do

• Build and maintain trusted relationships with franchisors and key franchise role players to generate quality leads and long-term growth.
• Grow franchise production across our allocated region by enabling business centres to source, onboard and support franchise clients effectively.
• Lead brand accreditation work for an allocated portfolio, using strong financial and franchise insight to assess brands and recommend the right approach.
• Shape and negotiate franchise value propositions, including pricing, and ensure these are kept current and practical to use.
• Partner with internal teams (including sales, credit and risk stakeholders) to improve franchise client experience while protecting healthy exposure.
• Plan and host franchise events and present confidently to senior stakeholders, both internally and within franchisor groups.

What we’re looking for

• At least 7 years experience working directly with franchisors and franchise role players, bringing a strong, credible industry network.
• Proven experience driving franchise deals end‑to‑end, from early screening and structuring through to quality handover, tracking and ongoing portfolio oversight.
• Strong financial, credit risk and portfolio management capability, including assessment, mitigation and ongoing risk awareness across franchise brands.
• Sound commercial judgement and numerical ability, with confidence in deal structuring and applying financial analysis to real business decisions.
• Confident relationship management skills, with a track record of building trust and credibility with senior internal and external stakeholders.
• Well‑developed negotiation skills, including experience agreeing pricing and other commercial terms with partners.
• A practical, hands‑on approach, with the energy to spot opportunities, close gaps and maintain momentum.
• High ethical standards and discretion when working with sensitive client and brand information.
• A relevant commerce or finance qualification is preferred.

Conditions of employment

• A clear criminal and credit record
• A valid driver’s licence and access to your own vehicle