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  • Posted: Jun 5, 2026
    Deadline: Not specified
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  • Capitec Bank is a South African commercial bank. As of February 2017 the bank was the third largest in South Africa with 120,000 customer opening new accounts per month. To simplify banking, we’ve developed an all-inclusive banking solution. Global One is the one solution that enables you to transact, save and access credit in realtime. We also believe in ...
    Read more about this company

     

    Quantitative Analyst

    About the Team / Role

    • The Model Validation team provides assurance on the accuracy, robustness, and governance of models across Capitec. The unit plays a central role in supporting sound risk management, financial decision-making, and regulatory compliance. Our work spans a variety of domains, including credit risk, finance, capital modelling,and fraud detection. The team collaborates closely with modelling and business units, offering technical challenge and validation expertise to ensure models remain fit-for-purpose in an evolving environment.
    • We are seeking a skilled professional to join our team as a Quantitative Analyst. In this role, you’ll work on end-to-end model validations across different domains, take ownership of key deliverables,and build challenger models to ensure accuracy, reliability, and compliance of the bank’s models.

    What We Are Looking For

    • Proven 3-6 years’ experience in credit scorecard building, including developing, validating, and monitoring scorecards for credit risk application/behaviour models or marketing purposes. 
    • Experience with data mining used for analyses and predictive modelling.
    • Full understanding of the credit lifecycle.
    • Strong analytical ability, with attention to detail and the ability to work across multiple model types.
    • A collaborative mindset with the ability to engage effectively across technical and business teams.

    Qualifications

    • Minimum: Degree in Mathematics, Statistics, Actuarial Science or Data Science.
    • Ideal or Preferred: Honours Degree in Data Science, Statistics, Mathematics or Acturial Science.

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    Department Head: Financial Management

    Purpose Statement

    • To lead a complex Financial Management portfolio by translating enterprise finance strategy, policy and standards into effective delivery, strong control environments and high-quality financial insight.
    • Through layered leadership and advanced judgement, ensure financial integrity, enable informed decision-making and build sustainable financial management capability across the business.

    Experience

    • 8+yrs post‑qualification experience in financial management, financial control or financial reporting within complex environments.
    • Proven experience leading managers and/or senior finance professionals.
    • Demonstrated ability to apply accounting standards, governance frameworks and internal controls within highly regulated or complex business contexts (e.g. financial services, insurance).
    • Strong track record of partnering with senior stakeholders and influencing financial outcomes through insight and judgement.

    Qualifications (Minimum)

    • Honours Degree in Accounting - Financial Accounting or Finance
    • Qualified Chartered Accountant (CA)

    Qualifications (Ideal or Preferred)
    Knowledge

    • Financial accounting standards (IFRS / GAAP as applicable)
    • Financial governance, risk and control frameworks
    • Finance operating models and the finance value chain
    • Budgeting, forecasting and performance management principles
    • Financial systems, data and process optimisation
    • People leadership and capability development

    Skills

    • Analytical Skills
    • Commercial Thinking Skills
    • Communications Skills
    • Decision making skills
    • Leadership Skills
    • Problem solving skills

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    Talent Sourcing Specialist (Contract) | Stellenbosch

    • We are looking for a Talent Sourcing Specialist to strengthen how we identify, engage and build pipelines of high-quality external talent in a competitive market. This role focuses on uncovering scarce and strategic skills, enabling better hiring decisions and supporting long-term workforce capability.

    What you’ll do

    • Build and maintain targeted talent pipelines for scarce and critical skills using research, Boolean search and digital sourcing techniques
    • Conduct market mapping and talent intelligence to inform hiring strategies and future workforce planning
    • Proactively engage passive candidates, creating meaningful and professional candidate experiences
    • Partner with Talent Acquisition and hiring managers to align on sourcing strategies, priorities and timelines
    • Track and report on pipeline health, sourcing channel effectiveness and progress
    • Contribute to diversity and inclusion by identifying and activating underrepresented talent pools

    What success looks like

    • Strong, qualified talent pipelines across priority roles
    • Improved time-to-fill through proactive sourcing
    • High engagement and response rates from targeted candidates
    • Data-led insights that influence hiring decisions

    What we’re looking for

    • 3–5+ years’ experience in talent sourcing or recruitment, with a focus on direct sourcing and headhunting
    • Proven ability to engage passive talent and build long-term talent pipelines
    • Experience using LinkedIn Recruiter, Boolean search and market mapping techniques
    • Exposure to ATS platforms (e.g. SAP SuccessFactors)
    • Ability to interpret sourcing data and translate insights into action
    • Strong communication and stakeholder management skills
    • Relevant qualification in HR, Marketing or a related field (or equivalent experience)

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    Agent: Merchant Support

    Purpose Statement

    • To provide 24/7 real- and non-real-time support to Capitec Bank Merchants; Employer Salary Transfer Facility (ESTF) clients and Merchant Services Field staff through inbound and outbound telephone calls and other communication channels.

    Experience
    MINIMUM:

    • School leavers are eligible to apply for this role.

    IDEAL:

    • Customer service experience and administration in a Business Services environment
    • Technical Support via a call centre
    • 1 - 2 years inbound and outbound contact centre

    Qualifications (Minimum)

    • Grade 12 National Certificate / Vocational in Grade 12 National Certificate

    Qualifications (Ideal or Preferred)

    • Certification in Communication

    Knowledge
    MINIMUM:

    • School leavers are required to have subjects related to business management or communication.

    IDEAL:

    • Call centre processes and procedures.
    • Customer care and service protocol
    • Technical knowledge (systems and software)
    • Understanding of business services banking products.

    Skills

    • Communications Skills
    • Attention to Detail
    • Problem solving skills
    • Influencing Skills
    • Interpersonal & Relationship management Skills
    • Computer Literacy (MS Word, MS Excel, MS Outlook)

    Conditions of Employment

    • Clear criminal and credit record
    • Willing to work regular shifts or weekends or rotational standbys

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    Consultant: Quality Assurance and Insights

    Purpose Statement

    • To  ensure that products and services meet specific standards of quality,  identify areas for improvement, enable necessary changes with stakeholders and monitor the effectiveness of efforts over time to add value to the process and the outcome. 

    Experience
    Min:

    • 3-5yrs experience in a client service, business support environment with responsibility for quality assurance, preferably in banking or finance. 
    • Experience of collaboration across multiple and diverse teams.
    • Project and change management experience 

    Ideal:  

    • Amazon connect, Sales Force and Speech analytics experience

    Qualifications (Minimum)

    • Grade 12 National Certificate / Vocational

    Qualifications (Ideal or Preferred)

    • Bachelor's Degree in Business Engineering or Business Administration
    • A relevant tertiary qualification in Quality Management

    Knowledge
    Min:

    • Deep and broad knowledge of the business area and specific domain, function or department.
    • Quality management systems, tools and methodologies
    • Data analysis and interpretation
    • Fundamentals of behaviour change
    • Change management methods, practices and tools
    • Understanding of requirements, specifications and technical design
    • Project management methodology 

    Ideal:

    • Understanding of the SDLC, testing tools, programming languages

    Skills

    • Analytical Skills
    • Attention to Detail
    • Change Management Skills
    • Communications Skills
    • Interpersonal & Relationship management Skills
    • Problem solving skills
    • Project Management Skills (Methodolgy Specific)

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    Software Engineer: Full Stack

    Purpose Statement

    • The level II Software Engineer plays an integral part in a cross-functional team dedicated to the full software development lifecycle, from concept, to development to deployment and ultimately operating of each product. At this level, Software Engineers are responsible to design, develop, test, deploy, maintain and enhance software systems and applications based on specifications, while adhering to established standards. They translate requirements from the business or technical analyst and actively participate with the delivery team in design and problem-solving.
    • The Full Stack Software Engineer plays a crucial role in developing and maintaining both front-end and back-end components of web applications and works on all layers of the application stack. They are therefore responsible for applying a holistic approach to building solutions that not only offer optimum performance, reliability, and scale but also create great client experiences.

    Education (Minimum)

    • Grade 12 National Certificate / Vocational

    Education (Ideal or Preferred)

    • A relevant tertiary qualification in Information Technology

    Knowledge and Experience
    Experience:

    • 3+ years’ proven experience in both front- and back-end software development, project delivery and implementation (in relevant development technologies/language). Experience with modern front-end and back-end frameworks and technologies

    Knowledge: 

    • Is able to apply advanced knowledge of the following:
    • IT systems development processes (SDLC)
    • Application development
    • Advanced programming concepts
    • Advanced algorithms and data structures
    • Design Patterns
    • Version Control
    • Testing practices
    • Database systems and query optimization (e.g., SQL, NoSQL).
    • RESTful API design and integration.
    • Cloud computing platforms and services (e.g., AWS, Azure).
    • Advanced Microservice and event driven architectures
    • Deployment using kubernetes and containerization
    • Responsive design principles and mobile-first development.
    • Browser compatibility issues and performance optimisation.
    • Front-end build tools and package managers 

    Skills

    • Analytical Skills
    • Attention to Detail
    • Communications Skills
    • Interpersonal & Relationship management Skills
    • Problem solving skills

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    Business Banker

    Purpose Statement

    • To provide a business centre-based Business Banking sales and service function that will retain and grow a portfolio of business clients by identifying and implementing value adding and specialised business banking financial products solutions from a range of standard and/or customized offerings.

    Experience
    Minimum:

    • Banking experience of at least 3 years
    • Experience of managing a portfolio of business customers with a service and financial analysis focus.
    • Experience in preparing and motivating Credit applications 
    • Cost control and sales management 
    • Have hands-on acquisition experience in Business Banking, specifically in identifying, acquiring, and managing new business clients within a competitive commercial market

    Ideal:

    • 1+ yr spent in the Business Banking environment preparing and motivating credit application

    Qualifications (Minimum)

    • Diploma in Commerce or Finance

    Qualifications (Ideal or Preferred)

    • FAIS accredited as Key Individual and approved by FSCA

    Knowledge
    Minimum:

    • Customer relationship management (CRM) principles and techniques
    • How to interpret financial statements, balance sheets and basic financial ratios
    • Standardized business banking transactional products and other core products relevant to small enterprises
    • Business banking product offerings
    • Understanding of collateral and balance sheets
    • Multiple legal entities (companies, close corporations, sole proprietorships, etc.) in the business banking market and the legislative restrictions & requirements governing these from a financial services perspective
    • Companies and Intellectual Properties Registration Act (CPIC) for correct documentation/mandate preparation purposes
    • Knowledge of competitors offerings
    • Regulations, Acts and Codes related to the banking environment.
    • Financial Advisory and Intermediary Services Act (FAIS), the Financial Intelligence Centre Act (FICA) 

    Ideal:

    • Features, benefits and value propositions of the respective company product/service offerings. 
    • Current taxation laws as they apply to customers. 
    • A good knowledge of administration processes and procedures pertaining to Business Banking transactions

    Skills

    • Interpersonal & Relationship management Skills
    • Analytical Skills
    • Negotiation skills
    • Problem solving skills
    • Computer Literacy (MS Word, MS Excel, MS Outlook)
    • Commercial Thinking Skills
    • Strategic Thinking Skills
    • Communications Skills
    • Influencing Skills
    • Attention to Detail
    • Decision making skills

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    Team Leader: Credit Pricing and Provisioning

    Purpose Statement

    • Lead the embedding, optimisation and maintenance of the accuracy of the Credit Pricing or Provisioning framework and all related models for the Capitec Group
    • Lead the team responsible for the design, development, testing, implementation and maintenance of existing and new models, while adhering to standards, principles, methodologies and frameworks for any one of the below functions:
    • Credit pricing and capital requirement calculations
    • Modelling and forecasting of bad debt (Provisioning)

    Experience
    Minimum:

    • Honours Degree with 7+ years’ experience in an analytical capacity, working in a dynamic, mathematically complex environment – focusing on financial modelling.
    • Of which at least 3 years in working with credit pricing or provisioning.
    • OR Masters Degree with 6+ years’ experience in an analytical capacity, working in a dynamic, mathematically complex environment – focusing on financial modelling.
    • Of which at least 3 years in working with credit pricing or provisioning.
    • Previous leadership experience
    • Regular exposure to members of the Executive Committee.

    Ideal:

    • Capitec Experience
    • Supervisory experience

    Qualifications (Minimum)

    • Honours Degree in Mathematics or Statistics

    Qualifications (Ideal or Preferred)

    • Masters Degree in Mathematics or Statistics

    Knowledge
    Minimum:

    • Forecasting / budgeting
    • Advanced statistical analysis
    • Advanced financial mathematics
    • Expert knowledge on credit pricing or provisioning principles, standards, methodologies, frameworks and best practices.
    • Relevant legislation and regulatory frameworks (Basel, IFRS 9)
    • Regulatory analytics (ICAAP, AIRB)
    • Expert knowledge on the impact of the economic, operating and regulatory environment on credit pricing or provisioning strategies
    • Monitoring framework development and execution
    • Leadership principles

    Ideal:

    • Commercial, business and financial principles and practices. 
    • Operational environments across the credit life cycle 

    Skills

    • Analytical Skills
    • Attention to Detail
    • Communications Skills
    • Computer Literacy (MS Word, MS Excel, MS Outlook)
    • Numerical Reasoning skills

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    Learning and Development Manager - Shared Services

    About The Role
    Reporting to the Head of Learning & Development, this is where strategy meets spark.

    • Within Capitec’s Shared Services ecosystem, you’ll act as a capability architect - connecting teams, challenging thinking, and building what the business needs next. As L&D Manager, you’ll identify critical capability gaps, align learning to the broader people strategy, and turn strategic priorities into high-impact, measurable learning experiences.
    • This is not a maintenance role - it’s a build, shape, and leapfrog role. The pace is fast, the expectations are high, and the opportunity to create real impact is significant. In short: you make learning matter - and make it stick.

    What You Will Be Doing
    Lead End-to-End Learning Enablement

    • Translate business strategy into capability roadmaps and scalable learning pathways.
    • Identify future-fit capabilities for an AI-enabled organisation and measure impact beyond completion.

    Build and Embed Functional Skills Academies

    • Design and operationalise scalable functional academies across Shared Services, defining critical skills frameworks and proficiency levels.
    • Co-create learning journeys with subject matter experts to enable reskilling, upskilling, and internal mobility aligned to workforce planning.

    Elevate Compliance Learning to Drive Behavioural Impact

    • Transform mandatory learning into practical, engaging interventions that drive understanding, behaviour change, and accountability.
    • Partner with Risk, Compliance, and business leaders to ensure alignment, effectiveness, and measurable impact in a regulated environment.

    Partner Strategically with HR Business Partners & Leaders

    • Collaborate with HRBPs and Shared Services leaders to diagnose capability gaps and translate business challenges into high-impact learning solutions.
    • Act as a trusted advisor, influencing leaders to co-own capability development while providing insights and analytics to inform talent and performance decisions.

    Design Bespoke, Business-Driven Learning Solutions

    • Move beyond one-size-fits-all programmes to design tailored, high-impact interventions that address specific business needs.
    • Delivering blended, digital-first, scalable solutions that respond rapidly to evolving priorities in a high-growth environment, and facilitate strategic workshops and leadership engagements where required

    Enable a Skills-Based, AI-Driven Learning Ecosystem

    • Transition the learning portfolio from program-based delivery to skills-based enablement by identifying digital, data, and AI capability gaps and designing targeted solutions.
    • Leverage learning analytics to inform strategic decisions, demonstrate impact, and continuously evolve the ecosystem to remain future-fit.

    Leading Learning Teams

    • Inspire and guide learning partners and learning experience designers to create human-centered, scalable solutions that make work and learning feel smarter and easier.

    Enterprise Leadership & Transformation

    • Drive learning strategies that support big-picture transformation, helping teams embrace new ways of working with confidence.

     Change Management

    • Blend structured change principles with real-world thinking to create lasting shifts in behavior and performance.

    Onboarding & Foundations

    • Build and own an enterprise onboarding framework that accelerates ramp-up, ensures early performance, and helps new hires feel culturally connected from day one.

    Budget Ownership

    • Managing and optimizing the L&D budget to ensure strategic and commercial alignment. 

    What We Are Looking For
    A seasoned L&D professional who:

    • Has led large-scale capability or learning transformation.
    • Has experience building skills frameworks or academies.
    • Understands operating in regulated environments.
    • Is commercially astute and outcome focused.
    • Thrives in fast-paced, high-growth contexts.
    • Can build structure while navigating ambiguity.
    • Is confident influencing senior stakeholders.
    • Challenges legacy approaches and builds for scale.

    What Success Looks Like

    • Functional Skills Academies embedded and delivering measurable value.
    • Compliance learning driving behaviour change and strengthening risk culture.
    • Clear skills pathways enabling agility and redeployment.
    • Leaders actively owning capability development.
    • Learning investments directly linked to business performance outcomes.
    • Talent and Succession Benchstrength and Diversity in Shared Services.

    Qualifications

    • A relevant tertiary qualification in Human Resources or Industrial/Organisational Psychology.

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    Software Engineer: Back-End III

    About the Role

    • We are looking for a highly skilled Software Engineer to join our Cash Devices team on a permanent basis. This role focuses on the development, integration, and support of custom ATM solutions, forming a critical part of the software platform that supports Capitec’s ATM estate.
    • This is a specialist role combining strong Postilion expertise with SDK‑based Java development, with a primary focus on configuration, integration, and operational stability, rather than pure greenfield software development. The role is based in Stellenbosch, where hands‑on access to the ATM lab environment is required.

    Key Responsibilities

    • Develop and maintain custom applications and interfaces using the Postilion SDK
    • Build and support Cash Devices applications and device integration solutions (ATM, POS, etc.)
    • Customise and extend Postilion functionality to meet business and operational requirements
    • Develop and maintain SDK‑based integrations using Java
    • Support and upgrade integration drivers between devices and ATM applications
    • Provide technical support, troubleshooting, and issue resolution for Postilion‑related systems
    • Collaborate with cross‑functional teams including QA, infrastructure, and business analysts
    • Support patching, upgrades, and lifecycle management of ATM software platforms

    Our Ideal Candidate Has 
    Minimum 5 years’ experience in a Postilion systems role, including exposure to:

    • Postilion Realtime
    • PostCard
    • Postilion Office
    • ATM Application environments
    • Minimum 5 years’ current experience with either:
    • Postilion SDK or
    • Java development in integration‑heavy environments
    • Strong understanding of ISO 8583 messaging and ATM transaction flows
    • Experience with ATM device protocols (e.g. Diebold 912, NCR NDC)
    • Experience working with modern source control systems (Git / GitHub), including branching, merge requests, and code reviews
    • Scripting experience (preferably PowerShell or Python)
    • Solid database knowledge; SQL Server experience preferred
    • Strong analytical, troubleshooting, and debugging skills
    • Excellent communication and documentation abilities
    • Experience in banking, fintech, payments, or switching platform environments

    Education (Minimum)

    • Grade 12 National Certificate / Vocational

    Education (Ideal or Preferred)

    • A relevant tertiary qualification in Information Technology

    Skills

    • Analytical Skills
    • Attention to Detail
    • Communications Skills
    • Interpersonal & Relationship management Skills
    • Problem solving skills

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    Manager:People Experience (Services)

    About The Role

    • Reimagining how employees experience HR support  
    • At Capitec, we’re building a modern, digital-first People Service experience that puts employees at the centre. 
    • As the Manager: People Experience (Services), you’ll lead how employees interact with HR - from self-service to query resolution, proactive communication, and service innovation. 
    • This role is about designing and delivering a seamless, responsive and trusted service experience across the employee lifecycle. 

    What You’ll Be Responsible For
    You’ll own the execution of the People Service model, including: 

    Service Strategy & Delivery 

    • Define and embed a scalable, employee-centric service model 
    • Lead HelloHR, self-service platforms and employee support channels 
    • Drive consistent service delivery through SLAs and governance 

    Employee Experience & Communication 

    • Deliver proactive communication campaigns across employee lifecycle moments 
    • Ensure clear, timely, and employee-friendly HR communication 
    • Improve employee engagement through better service interactions 

    Query Management & Service Insights 

    • Oversee high-quality, SLA-driven query resolution 
    • Analyse trends to reduce demand and improve experience 
    • Use insights and feedback to continuously evolve services 

    Digital Enablement & Automation 

    • Drive adoption of self-service, knowledge management and AI-enabled support 
    • Optimise HR service channels and workflows 
    • Partner with Technology and HR to enhance system usability 

    Benefits & Service Operations 

    • Oversee benefits administration (medical, retirement, risk, leave) 
    • Manage external providers and ensure service quality 
    • Improve integration across systems to reduce rework 

    Leadership & Stakeholder Management 

    • Lead high-volume service delivery teams 
    • Partner with HR, Payroll, Risk and Technology 
    • Drive a culture of responsiveness, collaboration and service excellence 

    What You’ll Bring
    Experience & Expertise 

    • 8+ years in People Services / HR Operations / Shared Services 
    • Experience leading service delivery or employee experience teams 
    • Strong exposure to case management, query resolution and SLA environments 
    • Proven experience implementing service models and digital HR channels 
    • Track record in improving employee experience through service innovation 

    Knowledge 

    • People Service Models and shared services frameworks 
    • Employee lifecycle and HR service delivery practices 
    • Digital HR tools, self-service and knowledge management 
    • Service analytics, reporting and employee satisfaction metrics 

    What sets you apart 

    • Passion for employee experience and service design 
    • Ability to balance volume, quality and responsiveness 
    • Strong communicator with a customer-centric mindset 
    • Data-driven approach to continuous service improvement 
       

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    Manager: People Operations

    About The Role

    • Driving operational excellence behind every employee experience  
    • At Capitec, People Operations sits at the core of how we deliver a seamless, compliant and scalable employee experience. 
    • As the Manager: People Operations, you’ll lead the engine room of HR - setting the strategy, governance, and operational standards that ensure every people process (from hire to retire) runs with precision, integrity and efficiency. 
    • This is a high-impact leadership role responsible for enterprise-wide operational stability, data governance, payroll integrity, and the continuous optimisation of HR systems and processes. 

    What You’ll Be Responsible For
    You’ll operate at both strategic and executional levels, leading: 

    Operational Strategy & Execution 

    • Translate People Operations strategy into scalable operational plans 
    • Govern end-to-end employee lifecycle processes and workflows 
    • Drive consistency through SLAs, frameworks, and operating standards 

    Governance, Risk & Compliance 

    • Lead enterprise HR compliance, audit readiness, and risk mitigation 
    • Own data governance frameworks and ensure POPIA and regulatory alignment 
    • Strengthen controls, validation processes, and data integrity 

    Systems, Automation & Continuous Improvement 

    • Drive a digital-first HR operating model 
    • Optimise HR systems (SAP SuccessFactors) and payroll integrations 
    • Lead automation, workflow optimisation and process re-engineering 

    Payroll & Master Data Integrity 

    • Oversee payroll readiness and upstream dependencies 
    • Ensure accurate, audit-ready payroll outcomes 
    • Own employee master data governance and data quality standards 

    Leadership & Stakeholder Management 

    • Lead a multi-disciplinary People Operations team 
    • Partner with HR, Finance, Risk, IT and external providers 
    • Influence enterprise-wide adoption of operational standards 
    • Influence enterprise-wide adoption of operational standards 

    What You’ll Bring
    Experience & Expertise 

    • 8+ years in HR Operations / People Operations / Shared Services in a medium‑to‑large organisation.  
    • Experience leading complex HR operational environments 
    • Strong exposure to HRIS (SAP SuccessFactors), payroll and integrations 
    • Proven track record in governance, risk and compliance 
    • Experience driving large-scale automation and operational transformation

    Knowledge 

    • HR lifecycle and operational frameworks 
    • Data governance and HRIS architecture 
    • Payroll processes, compliance and audit environments 
    • Process engineering / continuous improvement methodologies 

     What sets you apart 

    • Strong systems thinker with a detail-oriented mindset 
    • Comfortable operating in complexity and driving structure 
    • Passion for optimisation, efficiency, and accuracy at scale 
    • Ability to influence at senior leadership and governance forums 
       

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    Franchise Specialist

    • We are growing our franchising focus within Business Banking and are looking for a specialist to build strong franchisor partnerships, grow a sustainable pipeline, and enhance how we support franchise brands and clients. This role combines relationship management, commercial growth, and strategic influence, working closely with leading franchise brands to turn insight into actionable opportunities. It offers the chance to drive real impact by strengthening partnerships, shaping internal capability, and delivering meaningful growth in a fast‑paced, outcome‑focused environment.

    Location
    Sandton, Johannesburg

    What you’ll do

    • Build and maintain trusted relationships with franchisors and key franchise role players to generate quality leads and long-term growth.
    • Grow franchise production across our allocated region by enabling business centres to source, onboard and support franchise clients effectively.
    • Lead brand accreditation work for an allocated portfolio, using strong financial and franchise insight to assess brands and recommend the right approach.
    • Shape and negotiate franchise value propositions, including pricing, and ensure these are kept current and practical to use.
    • Partner with internal teams (including sales, credit and risk stakeholders) to improve franchise client experience while protecting healthy exposure.
    • Plan and host franchise events and present confidently to senior stakeholders, both internally and within franchisor groups.

    What we’re looking for

    • At least 7 years experience working directly with franchisors and franchise role players, bringing a strong, credible industry network.
    • Proven experience driving franchise deals end‑to‑end, from early screening and structuring through to quality handover, tracking and ongoing portfolio oversight.
    • Strong financial, credit risk and portfolio management capability, including assessment, mitigation and ongoing risk awareness across franchise brands.
    • Sound commercial judgement and numerical ability, with confidence in deal structuring and applying financial analysis to real business decisions.
    • Confident relationship management skills, with a track record of building trust and credibility with senior internal and external stakeholders.
    • Well‑developed negotiation skills, including experience agreeing pricing and other commercial terms with partners.
    • A practical, hands‑on approach, with the energy to spot opportunities, close gaps and maintain momentum.
    • High ethical standards and discretion when working with sensitive client and brand information.
    • A relevant commerce or finance qualification is preferred.

    Conditions of employment

    • A clear criminal and credit record
    • A valid driver’s licence and access to your own vehicle

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    Analyst: Profitability

    Purpose Statement

    • Provide commercial analytical support to business decision-makers by analysing financial and non-financial data, profitability modelling and identifying opportunities across all dimensions including transactions, products and distribution channels. 

    Experience

    • 2+ years’ experience in a similar analytical role i.e. costing analyst.

    Qualifications (Minimum)

    • Grade 12 National Certificate / Vocational
    • Bachelor's Degree in Accounting - Financial Accounting or Commerce

    Qualifications (Ideal or Preferred)

    • Bachelor's Degree in Accounting - Financial Accounting or Commerce

    Knowledge

    • Accounting principles
    • Costing principles (ABC: Activity-Based Costing)
    • Budgeting & Forecasting principles
    • Financial modelling and data manipulation (e.g., Excel)

    Skills

    • Communications Skills
    • Numerical Reasoning skills
    • Computer Literacy (MS Word, MS Excel, MS Outlook)
    • Attention to Detail
    • Problem solving skills

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    Quantitative Analyst

    • We’re looking for a senior Machine Learning and Data Science Analyst to independently validate high‑impact models across credit risk, financial crime, and advanced analytics use cases. 
    • This is a hands‑on technical role.

    What You'll Be Doing

    • Leading the independent validation of machine learning models across: 
    • Credit risk models
    • Propensity and behavioural models
    • Financial crime models (fraud and AML)
    • Applying advanced ML techniques, including: 
    • Supervised learning (Random Forest, XGBoost, CatBoost, Neural Networks)
    • Unsupervised learning (clustering, isolation forests)
    • Managing model risk across the end‑to‑end model lifecycle, including: 
    • Feature engineering and data preparation
    • Model training, evaluation, and selection
    • Production deployment and monitoring
    • Building and reviewing models in Python‑based environments 
    • Leading and mentoring analysts and junior data scientists 
    • Partnering closely with Risk, Technology, and Business stakeholders 
    • Ensuring models meet governance, performance, and scalability standards

    What We Are Looking For

    • 6–8+ years relevant experience, with demonstrated technical leadership  
    • Strong hands‑on experience building machine learning and data science models end‑to‑end 
    • Proven use of techniques such as:  
    • Boosting algorithms (XGBoost, CatBoost) 
    • Neural networks 
    • Clustering and anomaly detection 
    • Advanced proficiency in Python 
    • Solid experience with SQL and working with large, complex datasets 
    • Ability to lead technically while remaining actively involved in modelling work 
    • Experience within credit risk, propensity modelling, or financial crime analytics 
    • Experience with independent validation of models and/or detailed peer review 
    • Proven experience researching machine learning models 

    Qualifications

    • Honours or Master’s degree in Mathematics, Statistics, Computer Science, Actuarial Science, or a related quantitative field 

    Preferred/ Ideal

    • Experience leading or building ML teams in a regulated environment 
    • Experience deploying or supporting models in cloud environments 
    • Exposure to credit risk modelling, scorecards, or IFRS‑related analytics 
    • Financial crime (fraud or AML) modelling experience 
    • Experience designing models with scalability and deployment in mind 
    • Familiarity with model risk, governance, or validation standards 

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    Software Engineer: Full Stack III

    About the team

    • Our Payments team builds and runs systems that support critical financial transactions. The work we do is essential to how payments are processed and managed across our platforms. We work in a highly collaborative environment where engineers are trusted to take ownership, contribute ideas, and help maintain reliable systems that operate at scale. 

    Why this role is different

    • You’ll work across the full stack on systems that have real, day‑to‑day impact 
    • You’ll be trusted to take initiative rather than wait for direction 
    • You’ll have exposure to complex, real‑world payment challenges 
    • You’ll be part of a positive, collaborative team that values accountability and quality 

    What we’re looking for

    • Strong experience building backend services using Node.js (TypeScript) and/or Java 
    • Frontend development experience using Angular and/or React 
    • Experience building and operating systems on AWS 
    • Solid experience with relational databases such as MySQL or PostgreSQL 
    • A proactive approach with a strong sense of ownership 
    • Someone who works well in a collaborative, delivery‑focused team 

    Ready to apply?

    • If you enjoy working across the full stack, building payment systems that matter, and taking ownership of meaningful work, we’d love to hear from you. 
    • Apply now and help us build payment solutions people can rely on. 

    Education (Minimum)

    • Grade 12 National Certificate / Vocational

    Education (Ideal or Preferred)

    • A relevant tertiary qualification in Information Technology

    Skills

    • Analytical Skills
    • Attention to Detail
    • Communications Skills
    • Interpersonal & Relationship management Skills
    • Problem solving skills

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    Layout Design Specialist

    Purpose Statement

    • The successful incumbent will be responsible for the constructional design of floor layouts for new/upgrade branches, including offsite cash devises and all alterations to existing branches, with a strong focus on external and internal branch signage, in-branch communication and overall branch look and feel. This will include the liaison with the relevant suppliers, contractors, landlords and tenant coordinators in this regard.

    Experience

    • 2 years’ experience in architectural design and construction

    Qualifications (Minimum)

    • Grade 12 National Certificate / Vocational

    Qualifications (Ideal or Preferred)

    • A relevant tertiary qualification in ITIL Foundation

    Knowledge

    • Building/ Construction – Methods/ Materials/ Regulations

    Skills

    • Computer Literacy (MS Word, MS Excel, MS Outlook)
    • Communications Skills
    • Project Management Skills (Methodolgy Specific)
    • Interpersonal & Relationship management Skills
    • Analytical Skills
    • Commercial Thinking Skills

    Conditions of Employment

    • A valid driver's license and own vehicle is required
    • Clear criminal and credit record

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    Financial Accountant II

    About The Role

    • Numbers are the backbone of everything we do. As a Financial Accountant II, you'll make sure ours are right - recording transactions accurately, reviewing Balance Sheet reconciliations and keeping our financial records complete. You'll also guide and mentor team members, sharing your know-how to help the team grow.
    • This role suits someone who takes ownership, thinks carefully and doesn't let errors slide.

    What you'll do
    Financial accounting

    • Record financial transactions accurately and on time throughout the month
    • Execute month-end entries in line with the 'Month End Task List'
    • Review and release Purchase Orders – checking VAT compliance, correct General Ledger allocation and budget availability
    • Maintain Accruals, Contingencies, Provisioning and PrePaid schedules

    Control environment

    • Spot and act on opportunities to strengthen controls
    • Design and maintain effective accounting processes and systems
    • Review SAP Master Data regularly and keep it current

    Analysis and reporting

    • Perform month-on-month Income Statement expense analysis
    • Review monthly Balance Sheet reconciliations and resolve items timeously
    • Produce clear reports that other teams can use directly

    Team support

    • Guide and mentor team members in your area of expertise
    • Review kilometre claims, personnel claims and payment requisitions before they go to Accounts Payable
    • Review outstanding Purchase Orders weekly and work with Business to action them
    • Help with internal and external audit requests

    What You''ll Bring
    Minimum qualifications and experience

    • Bachelor's Degree in Accounting – Financial Accounting
    • Completed SAICA or SAIPA Articles
    • 0–2 years post-articles experience in Financial Accounting, covering a wide range of accounting functions

    Preferred

    • Honours Degree in Accounting – Financial Accounting
    • SAP accounting module experience

    Knowledge

    • IFRS and GAAP
    • Accounting principles and computerised accounting systems
    • South African Tax, including VAT
    • Financial data analysis and interpretation
    • Microsoft Office Suite

    Skills

    • Strong analytical and numerical reasoning
    • Sharp attention to detail
    • Clear written and verbal communication
    • Problem solving and reporting

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    Manager: Litigation (Business Banking Collections and Recoveries)

    Purpose Statement

    • To be responsible for the institution and management of legal process to ensure the optimal realisation of various collateral types held across all product offerings in Business Bank in respect of the non-performing loan portfolio in order to maximise recoveries and impairment releases and to minimise recovery costs and impairment raises.
    • To manage people (customers, colleagues and external service providers), portfolios and processes so as to reduce the non-performing loan ratio in line with industry norms.

    Experience

    Minimum:

    • At least 3 years’ post-admission experience in civil and/or commercial litigation practice 
    • 4 years’ experience in a banking environment comprising of at least 2 years at a managerial level and 2 years in a Collections / Recoveries space

    Ideal:

    • Management experience in Capitec Bank.
    • Experience in the same or a similar industry

    Qualifications (Minimum)

    • Bachelor's Degree in Law or Architectural Technology

    Qualifications (Ideal or Preferred)

    • A relevant post-graduate qualification in Commerce or Economic and Management Sciences

    Knowledge
    Minimum:

    • Insolvency legislation and processes 
    • Credit and corporate legislation and processes
    • Banking and financial services industry
    • Debt recovery processes 
    • Collateral variants / types 
    • Commercial, business and financial principles and practices 
    • Governance and risk management principles
    • Business products, processes, policies and systems
    • Fundamental IT systems and data analysis
    • Quality principles and practice
    • Stakeholder management principles

    Skills

    • Analytical Skills
    • Interpersonal & Relationship management Skills
    • Problem solving skills
    • Computer Literacy (MS Word, MS Excel, MS Outlook)
    • Attention to Detail
    • Management skills
    • Leadership Skills
    • Negotiation skills
    • Conditions of Employment
    • Clear criminal and credit record

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    Head: Intuitive Credit

    Purpose Statement

    • To influence and provide Intuitive Credit insight to the Business Bank Credit divisional strategy and translate it into a strategy and operating model for Intuitive Credit.
    • To lead and manage the Intuitive Credit department, accountable for departmental strategy and optimal performance through business planning, budgets, goals and metrics, people, standards, principles and processes.

    Experience

    • 8yrs+  management in a senior role within a business and commercial banking and/or credit environment, preferably at a commercial level, given the complexities involved in the Intuitive Credit segment;  Or 
    • As a specialist in a leadership role such as a Credit Analyst, Actuary.
    • Proven experience of using influence and relationships to drive and achieve objectives. 
    • Experience of strategically leading, planning and managing Credit initiatives.

    Qualifications (Minimum)

    • Bachelor's Degree in Accounting - Financial Accounting or Management Sciences

    Qualifications (Ideal or Preferred)

    • Post Graduate Diploma in Finance or Business Management

    Knowledge

    • Strategic credit risk management 
    • Credit scoring and credit risk strategic experience across the credit life cycle
    • Banking and financial Services Industry
    • Basel II
    • Broad business knowledge and acumen
    • Up to date knowledge of the Credit Risk regulatory requirements
    • Knowledge and experience of Intuitive Credit life cycle/value chain.
    • Commercial, business and financial principles and practices. 
    • Building and developing effective teams.
    • Intuitive Credit  relevant management systems.
    • Governance and risk management principles
    • Business products, processes, policies and systems
    • Fundamental IT systems and data analysis
    • Quality principles and practice

    Skills

    • Communications Skills
    • Decision making skills
    • Commercial Thinking Skills
    • Strategic Thinking Skills
    • Analytical Skills
    • Management skills

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    Team Leader: Operational Analytics (Operations Delivery)

    Purpose Statement

    • To lead a team of Business Analysts within a client-facing Operations Delivery environment by prioritising operational work, driving service performance, and translating insights into practical improvements that enhance delivery outcomes. The role ensures alignment to operational objectives, service standards, and timelines within the Operational System Support function.
    • This role sits within the Operations Delivery environment and focuses on leading a team that supports client-facing operations.
    • This is not a traditional data analytics or business intelligence role.

    The successful candidate will be required to:

    • Lead people
    • Drive delivery and performance
    • Apply insights to improve operational outcomes

    Experience
    Minimum/Ideal:

    • 3-5 years of proven experience leading a team in an operations or service delivery environment (e.g. contact centre, operational support, collections, fraud, etc.)
    • Experience applying data and insights to drive operational performance and service delivery improvements
    • Minimum 3 years’ experience in leading a team in a fast-moving environment.

    Function specific experience: 

    • Experience in identifying, quantifying, and providing solutions for business challenges using data or technology.
    • Experience identifying operational inefficiencies and implementing improvements
    • Ability to translate data insights into practical operational actions
    • Experience supporting or enabling service delivery environments through data and process improvement
    • Experience in identifying and quantifying business challenges and delivering solutions using data.
    • Experience in building data visualizations using tools such as Power BI.
    • A good understanding of database management, data warehousing, data mining, and data visualization.

    Qualifications (Minimum)

    • Grade 12 National Certificate / Vocational in Grade 12 National Certificate
    • A relevant tertiary qualification in Business Administration

    Qualifications (Ideal or Preferred)

    • Bachelor's Degree
    • A Relevant Professional Qualification in Business Analysis or Data Analysis

    Knowledge

    • People/team leadership practices and principles
    • Knowledge of performance management within operations (SLA management, queue management, workforce demand, etc.)
    • General operations management practices and principles and stakeholder and client management
    • Strong understanding of operational environments and service delivery models
    • HR principles and processes.
    • Client service principles and practices.
    • Liaising with 3rd party providers

    Function specific knowledge: 

    • Proficiency in Amazon Connect for monitoring capabilities and identifying improvement areas through reporting and dashboards
    • Operational Process mapping skills
    • Ability to drive an environment of innovation and identify opportunities for process automation to enhance efficiency and accuracy
    • Proficient in agile project management and Jira.

    Skills

    • Analytical Skills
    • Attention to Detail
    • Communications Skills
    • Computer Literacy (MS Word, MS Excel, MS Outlook)
    • Decision making skills
    • Interpersonal & Relationship management Skills
    • Leadership Skills
    • Planning, organising and coordination skills
    • Presentation Skills
    • Problem solving skills
    • Project Management Skills (Methodolgy Specific)
    • Reporting Skills

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    Specialist: Videographer

    Purpose Statement

    • To capture and produce short-form, high-impact video content for Capitec’s social media channels by combining filming, editing and visual storytelling. To collaborate with the Digital Communications team, designers and copywriters to create authentic, scroll-stopping content that builds brand affinity and drives engagement.

    Education (Minimum)

    • A relevant degree in Video Production or Multimedia

    Education (Ideal or Preferred)
    Knowledge and Experience
    Experience:

    • 3–5 years of experience in in video production, editing, and content creation, balancing quality with speed under pressure.
    • Strong proficiency in Adobe Premiere Pro, After Effects, Audition, Photoshop, and Lightroom
    • Experience with DSLR and mirrorless cameras, lighting techniques, and photography post-production
    • Applying adaptability, collaborative mindset, creative judgement and storytelling intuition to videography production

    Knowledge:

    • Understanding of video compression, file formats, resolution standards, and colour grading
    • Knowledge of camera operation, lighting and audio fundamentals
    • Deep understanding of what works on platforms such as TikTok, Instagram Reels, YouTube Shorts, Facebook, and LinkedIn
    • Understanding of mobile content creation, live-streaming knowledge, influencer-style content production

    Skills

    • Attention to Detail
    • Communications Skills
    • Decision making skills
    • Negotiation skills
    • Planning, organising and coordination skills

    go to method of application »

    Dealer: Forex

    Purpose Statement

    • To manage the currency exposures and internal and external customer relationships of Business Bank in respect of Forex.

    Experience
    Minimum:

    • 5yrs forex trading experience in a dealing room ( in a banking, insurance, corporate environment)
    • Managing client and stakeholder relationships.
    • Compliance within risk and regulatory frameworks.

    Qualifications (Minimum)

    • A relevant tertiary qualification in Banking or Finance

    Qualifications (Ideal or Preferred)
    Knowledge
    Minimum:

    • Forex market and financial issues 
    • Forex standards, practices and principles
    • Dealing room operations
    • Banking Code of Practise
    • FICA and related anti-money laundering legislation
    • Relationship and stakeholder management principles
    • Client relationship practices
    • Fundamental IT systems 

    Ideal:

    • Business bank environment, including Credit Risk Manual, Securities Manual and Bank policies and Procedures.

    Skills

    • Analytical Skills
    • Interpersonal & Relationship management Skills
    • Attention to Detail
    • Decision making skills
    • Computer Literacy (MS Word, MS Excel, MS Outlook)
    • Numerical Reasoning skills

    Method of Application

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