Fraud Investigator II at FNB South Africa

Job Description

• To investigate cases of criminal, ethical, tip offs, fraudulent incidents, examining appropriate records and documentation, interviewing all relevant parties internally and externally and report findings t management
• Prioritizes fraud cases for investigation based on likelihood of yielding desired results
• Manages criminal cases of various complexities from minor infringements to major fraud cases with law enforcement agencies

Are you someone that can...

• Provide support to Law enforcement and NPA with Issuing and Merchant fraud investigations
• Interview witnesses and persons of interest
• Identify, collect, preserve and analyse evidence including draft affidavits/statements
• Analyse and structure applicable data for intelligence purposes
• Present evidence in a court of law
• Navigate difficult conversations — whether it’s a frustrated customer or a person of interest under review?

We’re looking for someone who:

• Has 2+ years of experience in card fraud investigation (Credit, Debit and Fleet), merchant fraud investigation
• Has relevant tertiary qualification e.g. Law enforcement, Forensic or legal
• Is highly analytical with proven ability to make sound judgments quickly
• Possesses a working knowledge of fraud systems
• Understands payment networks, chargeback processes, and fraud trends
• Can write clear, detailed investigation reports and maintain evidence to support
• Thrives in a fast-paced environment
• Is ethically grounded and committed to protecting our customers and institution

You could be a match if...

• You’re naturally curious and never stop asking “why?”
• You have strong communication skills — verbal and written — and can break down complex cases into actionable insights
• You're comfortable collaborating across departments and reporting to stakeholders
• You’re a team player
• You take ownership and have a track record of independently managing investigations
• You have a valid driver’s licence and travel to provinces adjacent to Gauteng for investigation purposes.

You will have access to:

• Challenging Work.
• Opportunities to network and collaborate with stakeholders at all levels of the organisation.
• Engage with subject matter experts to enhance and develop your skill set.
• Opportunities to innovate and use data analytic

We can be a match if you are: 

• Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough to.
• Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it.

End Date: October 1, 2025