Fraud Risk Manager at Liberty Group South Africa

Job Description

• To implement a first line prevention and detection fraud risk management capability for an allocated portfolio within Insurance and Asset Management South Africa in order to provide a consistent, seamless customer experience by mitigating fraud risk whilst reducing customer friction.

Qualifications

• Type of Qualification: First Degree
• Field of Study: Finance and Accounting
• Type of Qualification: First Degree
• Field of Study: Risk Management

Experience Required

Client Coverage

• Insurance and Asset Management 
• 5-7 years
• Managing fraud for products and platforms with specific experience in external fraud types such as fraudulent insurance claims, deceased estate fraud, agent fraud, impersonation, cybercrime and digital fraud.
• Understands fraud systems to query or identify system issues, data feeds and data management that will affect how Fraud Risk Management receives, interprets and reports on data.
• Business knowledge of Insurance and Asset Management such as Risk (Life, Funeral, Disability, IPP, etc.) and Investments, the payments eco-system and insurance platforms.

Additional Information

Behavioural Competencies:

• Checking Things
• Embracing Change
• Empowering Individuals
• Establishing Rapport
• Generating Ideas
• Making Decisions
• Producing Output
• Showing Composure
• Taking Action
• Team Working
• Upholding Standards
• Valuing Individuals

Technical Competencies:

• Fraud Detection and Management
• Knowledge Management Systems
• Managing Knowledge Assets
• Risk Management
• Risk Response Strategy