Freelance Account Manager at Dentsu

Job Description:

Key responsibilities:

Strategy and client service:

• Facilitating client meetings, liaising with third-party suppliers and circulating accurate minutes and contact reports of all client meetings, clearly mapping agreed way forward and objectives and following up on actions
• Ensuring communication is kept open across client and teams so that all parties are informed 
• Taking accurate, thorough briefs from clients and internal stakeholders
• Working closely with editors and editorial teams to ensure that all work is fulfilling client needs  

Budgets:

• Drawing up detailed cost estimates for current and new business opportunities with clients, ensuring they are signed off in good time and that the paperwork is accurate  
• Tracking POs and billing  
• Ensuring that all project costs are calculated according to company guidelines and have been approved by the Client Director or Financial Director 
• Sending invoices on a monthly basis to client 
• Monthly management and reporting of budgets for each account, including keeping a spendtracker of all costs
• Quarterly budget reforecasting for each account
• Keeping the Financial Director updated on any changes to the current annual budgets
• Anticipating future budget challenges and initiating appropriate action to respond rapidly to meet the demands of a changing business environment

People:

• Where necessary, coordinate the production process between third-party and freelance suppliers
• Continue to build on existing relationships with clients, making a concerted effort to understand their business needs and to ensure that the team understands these business drivers.

Administration:

• With the support of the campaign managers, contract all influencers, ensuring deliverables are clearly articulated and understood and that all client requirements are considered and documented
• Be responsible for the timeous delivery of all influencer projects, including creating accurate timelines and coordinating internal resources, third-party suppliers and the influencers themselves
• Project manage the workflow and approval processes
• Review plans to drive greater margin and value through innovation and better and different ways of working
• Provide accurate plan details and updates to clients