Front Office Receptionist at The LaunchLab

Front Office Receptionist Role Responsibilities: 

• Provide administrative services to residents 
• Ensure general tidiness of LaunchLab
• Assist the LL team with administrative services as required
• Manage meeting room bookings
• Report of general office maintenance (lights, leakages, etc.)
• Create excellent customer interactions
• Greet, assist and/or direct students, visitors and the general public
• Answer all incoming calls and handle caller’s inquiries whenever possible
• Redirect calls as appropriate
• Take adequate messages when required
• Welcome and introduce new residents to the LaunchLab

Qualifications and Requirements:

• A minimum of Grade 12 level of education with preferable 2-3 years’ experience
• Fluent in English and Afrikaans, a further national language will be an advantage but not a requirement
• Excellent administrative and IT skills (including Microsoft Outlook, Word & Excel)
• Mature, friendly, trustworthy and a confident personality
• Neat and presentable appearance·
• Ability to stay calm under pressure, polite, but firm when dealing with difficult or impatient clients
• Ability to use office equipment such as computers, switchboards, and printers
• Attention to detail 
• Good organizational skills
• Minimum availability from Monday to Friday (08:00 – 16:30)
• Two references required