FX Product Lead at Absa South Africa

Job Description

• The FX Product Lead is an IT professional responsible for detailed product and system analysis of Business requirements.  The Product Lead will directly face off to the FX Business within Absa CIB in relation to the FX Product and Operational Support and Enhancement.

Your goal will be to leverage Tech solutions to meet organizational needs.

Key Responsibilities:

• Understand the entire FX Trading infrastructure, establish relations with business stakeholders (FX Trading, FX Sales) and Tech teams across Markets and Digital areas, become the main point of contact for Tech support of FX IT systems and provide reporting to business about systems stability.
• Schedule and leading meetings to identify product issues, assist with the execution of the roadmap on a quarterly basis and assisting with iterative and daily traction, to achieve Business outcomes.
• Understand Business and Technology needs to meet the key deliverables of the organization.
• Perform detailed analysis of Business and Technical requirements and assist in the implementation of complex and resilient FX Trading platform solutions.
• Anticipate internal and external factors impacting the FX Business and implement plans to mitigate risks and capitalize opportunities.
• Collaborate with the Tech Development, Support, Business and Vendor teams deliver world class FX solutions in South Africa and the Rest of Africa
• Facilitate stakeholder engagement and hold workshops where necessary - within the Absa CIB IB Product team as well as external parties.
• Collaborate with Business to drive New Business Initiatives from concept through to delivery, including requisite approval processes and post implantation reviews (PIR)
• Ensure strong controls are in place end-to-end and adhered to, including activities related to client on-boarding, operational processes, legal, compliance and regulatory.
• Responsible for Customer Application Support - Engage L1 & L2 Support, internal & external application users, clients, and vendors on issues and drive incident resolution and ensure ongoing management and support of existing FX Services and product sets.
• Engage and communicate with stakeholders on a regular basis to assess and understand their business requirements.
• Partner with a broad range of stakeholders across the FX flow to define new product capabilities and operating modes then work with in house technology teams to deliver those products and expectations.
• Be comfortable with documenting new and existing requirements using online tooling (Confluence) and writing user stories (Azure)
• Work with the agile delivery team, technical leads, and product management team to build and implement world class technology solutions.

Minimum experience & qualifications

• Relevant B-Degree in Computer Science preferred but not essential if minimum requirements of experience and practical application that enables application support is evident
• 8+ years’ Technology experience
• Min 5 years’ business & systems analysis experience

​Advantageous

• Knowledge and experience with web applications
• Experience and knowledge of financial and FX products and solutions
• Min 3-5+ years’ experience in financial services or similar role
• Core competencies, knowledge, and experience
• Ability to work under pressure on complex solutions and under tight deadlines
• Creative and innovative thinker
• Independent and highly motivated self-starter
• Abreast with the latest Business Analysis practices and have a proven record on utilizing BA best practices as well as latest industry and technology trends
• Agile and willing to pivot where necessary based on business requirements and intended outcomes
• Have a data lead approach to decision making and solutioning
• Non-Negotiable: Experience/knowledge in forex, payments, banking, and regulatory environments
• Non-Negotiable: Interpersonal skills and developing relationships with team members, stakeholders, and customers
• Proven track record of managing a technical operations team as direct reports and Front Office Business as the primary stakeholders
• Proven track record of implementing successful products and systems in a demanding environment

Education

• Bachelor's Degree: Information Technology