General Assistant: Level 1 (FTC) at The South African Revenue Service (SARS)

Job Purpose

• To manage office cleaning and provide refreshments for the office and meetings.

Education and Experience

• Basic Literacy

Minimum Qualification & Experience Required

• Experience working at a land border post, port of entry, airport or remote operational facility
• Working knowledge of Occupational Health and Safety requirements

Job Outputs:

Process

• Effectively utilise resources allocated to the job in order to perform contracted work outputs and report on and escalate any shortfalls.
• Perform cleaning duties according to agreed quality standards and time parameters.
• Prepare tea and other refreshments for meetings and functions when required.
• Ensure quality of work content, minimise mistakes and improve quality and service. (I)
• Plan and organise own work tasks within area of work. (I)
• Report on daily task activities to provide timely information for decision making. (I)
• Resolve problems and report issues. (I)
• Adhere to and apply changes to own work processes as instructed. (I)
• Communication of progress on requests. (I)
• Assist with general port maintenance
• Assist with water plant maintenance
• Assist with Sewerage plant maintenance
• Assist with minor plumbing and electrical works

Governance

• Comply with and adhere to identified governance and compliance standards and escalate problems for investigation and resolution. (I)

People

• Drive own performance in order to achieve work outputs in line with required response time, quality and service delivery standards. (I)
• Ask for support or training to improve the quality and standard of own work. (I)

Finance

• Perform own work well to reduce costs and save money. (I)

Client

• Understand job service requirements in order to meet client expectations. (I)

Behavioural competencies

• Accountability (V)
• Analytical Thinking
• Attention to Detail
• Commitment to Continuous Learning
• Conceptual Ability
• Expertise in Context
• Fairness and Transparency (V)
• Honesty and Integrity (V)
• Organisational Awareness
• Respect (V)
• Trust (V)

Technical competencies

• Business Knowledge
• Data Collection and Analysis
• Efficiency improvement
• Administrative Support
• Events, Meeting or Task Coordination

Deadline:7th October,2026