Takealot.com is the leading ecommerce retailer in South Africa and one of the largest, most innovative ecommerce retailers on the African continent.
Our mission is to be the most customer-centric online shopping destination in Africa, built around the simple concept that the customer comes first.
All of our focus is dedicated to improving the customer ...
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Day to day operational management of operations in the region for Takealot Logistics
Ensure 1st time delivery percentage of 98% or higher consistently
Manage, lead and grow operational support team
Management of 3pl partners in region
Intervention and management with Franchises/branches in region to ensure delivery against
1st time delivery percentage
Working closely with support teams in Tech, compliance, finance to deliver Takealot Logistics goals
Effective management of fleet in region to ensure 100% compliance to Road Traffic Act, and ensure compliance to OEM fleet benchmarks
Growing existing Takealot Logistics reach through new branches, satellites and product mix
Champion and clearly communicate new central initiatives and processes to the team
From a customer perspective, add significant value through forming part of the intellectual input to business supply chain issues and opportunities
Maintain accurate reporting on cost and performance components
Ensure use and accuracy of monitoring and management systems
Review logistical processes with the objective of identifying efficiency improvements, implementing new or enhanced processes, while understanding the role of related systems, and the impact on upstream or downstream functions
Interpret the merchandise seasonal plans to ensure efficient flow and distribution of products through the network
Monitor the gap between the demand and supply planning processes to produce accurate supply strategies and plans, to achieve target customer service level agreements
Cascade the strategy to the team and continuously provide them with direction
Identify issues at high level and analyse, resolve them at a detailed level
Take accountability for the quality of the technology and processes within the team, and implement changes and best practice as required
Manage and Monitor logistics adherence to best practice and performance
Lead the team in logistics performance projects
Drive change and lead the implementation of best practice Define, train and improve of current internal processes
Continuously monitor service levels and address issues
Oversee the management of the logistics budget and negotiate the logistic contracts
Oversee the compliance of data capturing into the portal and the accuracy of the invoicing
process
Ensure the proper utilization, maintenance, and follow up of the Takealot Logistics fleet as well as control and management of the cost of the fleet (fuel, maintenance, and repairs); also that a regular maintenance plan is set up for all vehicles
Ensure the development / revision and / or the implementation and adherence to vehicle policy in the organization
Takealot Logistics operational evangelist, understand clearly the Takealot Logistics business and provide input operationally, tactically and strategically on all operational facets
Competencies:
Sound operational background within a highly unionized environment
Strong organizational and administrative ability
Hard working- 24 X 7 operation and willing to work extended hours
Able to cope in a high-pressured environment
Forthright but respectful
An expert at doing, who can not only design but also execute
Analytical, able to use data to make decisions
Competitive, self-directed and strive to be the BEST
Qualifications:
Degree in Logistics/Operations Management/ Supply Chain Management or Business/Commerce
Post graduate qualification in any of the streams listed above
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