General Manager - Strategy Transformation PMO.Group Strategy and Transformation at MTN

JOB DESCRIPTION

• MTN is in a phase in its lifecycle where operational and commercial excellence has become critical for success. The urgency for change has become more heightened amidst increased competitive intensity across all markets in which MTN operates.  The Group’s transformation programme must therefore ensure the successful delivery of the transformation in context of:
• Alignment the running of multi programs to deliver MTN strategy
• Rapidly changing ICT environment
• The geographic complexity of MTN’s footprint across Africa and the Middle East
• Management of executive and shareholder expectations across all OpCos throughout the transformation
• Management of customer and supplier expectations 
• Constant dynamics and local challenges in the economic, regulatory and legal environments
• Focus on key strategic programs which require cross functional, cross market collaboration and top management visibility

RESPONSIBILITIES

• The General Manager: Strategy and Transformation PMO  will be accountable to achieve the following objectives:
• Overall management
• Develop and manage a comprehensive portfolio of initiatives and projects according to global best practices and industry standards.
• Establish, maintain and ensure adherence to the PMO’s governance processes and best practices.
• Identify, monitor and report key performance indicators.
• Oversee the design and development of the transformation strategy and roadmap for successful execution.
• Manage the planning and implementation of initiatives, including budgeting, resource management, scheduling and tracking.
• Serve as mentor and coach to project teams for dispute resolution, decision making and both analytical and conceptual problem solving to unlock, unblock, and accelerate the delivery of projects.
• Collaborate with stakeholders to ensure successful outcomes from projects, and manage timely escalations as needed; build deep, effective relationships with a broad range of internal and external stakeholders in order to effectively deliver, build followership, and lead with influence 
• Understand risks associated with projects/programs, measure and review progress, and modify plans as needed.
• Monitor overall progress and provide regular reports, with a continued focus on the critical path and draw attention to potential risks, building in an early warning system to avoid delays.
• Make recommendations to improve processes and make necessary adjustments or changes to projects or programs. 
• Develop and maintain effective strategies to promote organizational objectives 
• Lead change management initiatives to ensure smooth transition across the organization 
• Develop and implement effective risk mitigation strategies 
• Collaborate closely with internal stakeholders to ensure goals are met with high quality standards 
• Design and execute project plans to meet strategic objectives 
• Manage project budgets to ensure best use of resources
• Ensure compliance with relevant legal and regulatory standards 
• Identify opportunities for improvement in operations and procedures

Managing and developing teams:

• Plan the project resources with the balance required to deliver effectively, while adhering to program budgets and creatively engage resources to manage resource constraints that may arise within the business
• Effectively allocate the scope of work between oneself, external contractors and business line talent
• Develop the program delivery, technical and soft skills of the program team members and oneself
• Build MTN’s overall program execution capability
• Contribute to the knowledge repository for cross functional and cross market knowledge share - compile and constantly refine the MTN delivery playbook
• Improve and standardise the quality and effectiveness of relevant key projects’ performance management processes

QUALIFICATIONS
Skills and Qualifications:

• Bachelor’s degree in Business Administration or related field. 
• Postgraduate qualification

Experience

• Minimum of 5 years’ experience in a senior project/program management role
• Work experience in transformation functions of global management consulting or multinational business environments strongly preferred 
• Proven ability to develop and manage budgets, programs and projects. 
• Knowledge of best practices in strategy, business transformation, and project management. 
• Ability to communicate and collaborate effectively with stakeholder groups. 
• Strong analytical skills to identify and assess risks and opportunities, and keen attention to detail. 
• Strong problem-solving and negotiation abilities.
• Excellent technical writing, presentation and communication skills. 
• PMP certification  or Prince2 practitioner certification or Agile Certificate a plus.