General Office Administrator at Hertex

Minimum requirements

• National senior certificate, Business administration or equivalent tertiary qualification, Own reliable transport with valid driver’s license, 5 years’ experience office administration in a sales environment, MS Office, Advanced Excel, General administrative duties, Report generating, Database/Records Management and Able to process new account applications.

An ideal candidate is someone who meets or exceeds the outlined requirements.

Main duties

• Daily sales analysis completed, discounts and errors investigated, followed up and corrected/reasons provided and report submitted daily to management, New account applications verified and risks assessed with feedback provided, Book order wish lists created and distributed monthly, Book orders captured and invoiced to standard and according to deadlines.
• Ensure accurate debit/credit completed for re-distributed books, Bi-annual collation and updating of customer records on the pastel system and distribution of customer lists to sales area managers, Consolidate and file monthly petrol slips, paired with statements – flag abnormal / excessive use. Daily, weekly, monthly reports collated and distributed as required and per deadlines,
• Assist with walk in customers, incoming calls and payments as needed. Assist with placing orders as needed, Follow up on orders and back-orders, Ensure stock checks and reserves completed as per company standards. Interactions with visitors, incoming calls and internal employees handled professionally in line with customer service expectations and according to policies and procedures,
• General office administration and filing kept organised and up to date, Assist in coordinating meetings with agenda setting and preparing packs before & distributing documents / minutes after. Maintain sales files and records and ensure all filing and storage areas are organised and maintained according to standards, Ensure attention to detail and accuracy in all tasks completed, Showroom and sales support.