German Speaking - Service Charges Analyst at CBRE Excellerate

About the role

• The Service Charges Analyst is responsible for overseeing service charge reconciliation audits, ensuring accuracy, compliance, and efficiency in all reviews. This role requires a detail-oriented professional who can deliver high-quality analyses, identify discrepancies, and effectively communicate findings with landlords. The successful candidate will play a key role in maintaining financial transparency and fostering strong landlord relationships.

What you will bring

• Bachelor’s Degree in Accounting (BCom or equivalent) from a SAICA- or SAIPA-accredited university
• Fluent German (spoken and written) is essential; very good English (spoken and written) is required.
• 1 – 2 years background or experience in Real Estate, Lease Administration, Property Management, or Facility Management industry.
• Knowledge of German Property Law will be a strong recommendation
• Strong proficiency in MS Excel.
• Excellent written and verbal communication skills, with the ability to engage with stakeholders at all levels and build strong professional relationships.
• Proactive approach with a can-do attitude, capable of identifying and resolving issues effectively.
• Self-motivated and reliable team player who can contribute to a collaborative work environment.
• Ability to analyze existing processes and drive improvements for efficiency and optimization.
• Strong analytical skills to ensure accuracy and compliance in service charge reconciliations.

What you will be doing

Key responsibilities include:

• Review German service charge reconciliations to ensure accuracy and compliance with lease agreements.
• Lead the objection process for incorrectly allocated costs and follow up on resolutions.
• Rack, document, and communicate identified cost savings.
• Identify and report potential financial risks.
• Participate in training sessions and share knowledge with the broader team.
• Maintain professional communication with landlords in German.
• Adhere to established procedures and guidelines.
• Build and maintain strong relationships with key stakeholders.
• Handle ad hoc tasks as assigned by management.
• Proactively contribute to process improvements by identifying opportunities for efficiency and optimization.

Deadline:16th June,2025