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CBRE Excellerate provide an integrated suite of high-quality real estate services across Africa and the Middle East, including facilities management, advisory & transaction services, project & development management, broking, valuations and property management (outside of South Africa) and will allow us to expand the self-delivery of integrated facilities ma...
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Main purpose / objective of the position:
- We seek a talented and experienced BI and Analytics Specialist to join our team. The ideal candidate will be responsible for designing, developing, and implementing business intelligence solutions that leverage data to provide insights into business performance and opportunities. The successful candidate will design, develop, and maintain data analytics and reporting solutions. The candidate should be able to use data analytics and visualisation tools to transform complex data sets into meaningful and actionable insights for decision-makers. The BI and Analytics Specialist/ Analyst will require a combination of technical skills and business knowledge and will work with stakeholders across the organisation to define business requirements, develop data models, create dashboards, and provide insights and recommendations based on data analysis.
Role Objectives \ Responsibilities:
- Design, develop, and implement BI solutions using data analytics and visualisation tools
- Develop and maintain data models, dashboards, data analytics and reporting solutions to track key performance indicators (KPIs) and monitor business performance.
- Explore large and complex data sets to develop actionable insights.
- Identify trends and patterns in data to provide actionable recommendations to improve business operations.
- Collaborate with business stakeholders to understand their requirements and translate them into data-driven insights.
- Develop data visualisations that are intuitive and easy to understand by stakeholders
- Communicate findings and recommendations to stakeholders in a clear and concise manner.
- Monitor and ensure the accuracy and consistency of data across platforms and systems
- Develop and maintain documentation related to analytics and reporting solutions
- Understand data engineering principles and tools and liaise with the BI developers to construct data models and solutions effectively.
- Identify areas for improvement in data analytics and reporting processes and make recommendations for enhance.
- Stay up-to-date with emerging BI and analytics technologies and trends and make recommendations to improve business processes and capabilities
- Train and educate stakeholders on the use of BI and analytics tools and best practices.
Experience / Education:
- Bachelor's degree in Computer Science, Information Systems, Mathematics, Business Administration, or related field
- 3+ years of experience in developing and implementing BI and analytics solutions
Knowledge Required:
- Aptitude for figures and financial skills.
- Adequate knowledge of specific discipline.
- Legislation and regulations with regards to municipal/government supply and services requirements.
- Industry knowledge specific to area of accountability.
- Computer Literacy.
- Negotiations skills.
- Organising skills.
Competencies Required:
- Strong experience with data visualisation and analytics tools such as Power BI, Tableau, QlikView, SAP BI, etc
- Experience with programming languages such as SQL, Python, or R is a plus
- Strong knowledge of data modelling, data warehousing, and ETL processes
- Experience with cloud-based data analytics solutions (e.g. AWS, Azure) is a plus
- Strong analytical, problem-solving and troubleshooting skills with the ability to identify trends, patterns, and opportunities in data
- Excellent critical thinking and communication skills with the ability to present complex data in a clear and concise manner
- Ability to work independently and as part of a team in an agile environment with a focus on continuous improvement
Deadline:16th June,2025
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Main purpose / objective of the position:
The Administrator – Fleet and Accommodation will be responsible for:
- Recording, monitoring and amending of all records related to the client’s accommodation
- Requirements raising invoices for all current accommodation request
- Coordination and administration of the client’s fleet of vehicles as per requirements
Duties and Responsibilities:
Accommodation Administration:
- Raising invoices for all current accommodation requirements
- Processing of all accommodation requirements and cost adjustments
- Handle related queries
- To ensure accurate record keeping and collection of statistical information is recorded on the
- Databases required, ensuring that all deadlines are maintained and that confidential records are stored securely
- To reconcile costs as per requirements
- Coordinates with relevant stakeholders and service providers to ensure effective administrative processes relating to accommodation management requirements
- Support identification and implementation of opportunities to improve the efficiency and effectiveness of the fleet management process in the specific location.
- Implements required documentation governance principles aligned with company and Client requirements.
- Tracks progress of required progress against required standards, objectives, approved budgets, approved timelines.
- Reports status and variances
Fleet Administration:
- Coordinates with relevant stakeholders and service providers to ensure effective administrative processes relating to fleet management requirements
- Support the administration of the client’s fleet of vehicles in a specific location
- To reconcile costs as per requirements
- Maintains accurate records of all fleet-related activities in the specific location
- Support identification and implementation of opportunities to improve the efficiency and effectiveness of the fleet management process in the specific location.
- Implements required documentation governance principles aligned with company and Client requirements.
- Tracks progress of required progress against required standards, objectives, approved budgets, approved timelines.
- Reports status and variances through detailed analysis
Education / Experience:
- Grade 12, prefer relevant post Grade 12 Qualification
- 4 to 5 Years relevant working experience
- PC Skills required
- Computer literacy (MS Office, particularly Outlook and Word, Excel)
Competencies required:
- Customer Insight and Focus
- Communication and Influence
- Verbal and Written Communication Skills
- Administrative skills
- Planning and Organising
- Problem Solving
- Relationship Building
- Able to handle pressure
- Attention to detail
- Team Work
- Investigative Orientation
Knowledge required:
- Knowledge of Client Policies and procedures, knowledge of accommodation and fleet administration principles and competency to manage relevant contractors, knowledge of FM policies and procedures in relation to fleet administration management, administration principles and basic reporting writing, working knowledge of Occupational Health and Safety Act, SHEQ and statutory requirements.
- Major drivers of work volume
- Landlord/Tenant Relationship, SHEQ awareness, Contractor Management, Staff management, reporting, various regulatory bodies and external parties relating to fleet management
- Interface / relationships with:
Other Key Positions:
- EFM Line Manager and EFM on site Teams
- External Parties (e.g. Tenants etc.)
- Client, Contractors
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About the role
- The Service Charges Analyst is responsible for overseeing service charge reconciliation audits, ensuring accuracy, compliance, and efficiency in all reviews. This role requires a detail-oriented professional who can deliver high-quality analyses, identify discrepancies, and effectively communicate findings with landlords. The successful candidate will play a key role in maintaining financial transparency and fostering strong landlord relationships.
What you will bring
- Bachelor’s Degree in Accounting (BCom or equivalent) from a SAICA- or SAIPA-accredited university
- Fluent German (spoken and written) is essential; very good English (spoken and written) is required.
- 1 – 2 years background or experience in Real Estate, Lease Administration, Property Management, or Facility Management industry.
- Knowledge of German Property Law will be a strong recommendation
- Strong proficiency in MS Excel.
- Excellent written and verbal communication skills, with the ability to engage with stakeholders at all levels and build strong professional relationships.
- Proactive approach with a can-do attitude, capable of identifying and resolving issues effectively.
- Self-motivated and reliable team player who can contribute to a collaborative work environment.
- Ability to analyze existing processes and drive improvements for efficiency and optimization.
- Strong analytical skills to ensure accuracy and compliance in service charge reconciliations.
What you will be doing
Key responsibilities include:
- Review German service charge reconciliations to ensure accuracy and compliance with lease agreements.
- Lead the objection process for incorrectly allocated costs and follow up on resolutions.
- Rack, document, and communicate identified cost savings.
- Identify and report potential financial risks.
- Participate in training sessions and share knowledge with the broader team.
- Maintain professional communication with landlords in German.
- Adhere to established procedures and guidelines.
- Build and maintain strong relationships with key stakeholders.
- Handle ad hoc tasks as assigned by management.
- Proactively contribute to process improvements by identifying opportunities for efficiency and optimization.
Deadline:16th June,2025
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The Head of Operations will lead the strategic and operational execution across Sub-Saharan Africa. This role will focus on operational standardisation and service delivery, driving operational excellence, financial performance, people leadership, governance, client relations, and business growth to ensure alignment with global standards and regional performance objectives.
Key Responsibilities:
Operational Leadership
- Design and implement standardised operating procedures across countries to ensure service delivery consistency and excellence.
- Oversee/ lead regional operations, delivery teams, account structures, and support functions.
- Deploy technology and digitisation initiatives to reduce manual processes and improve efficiency.
- Drive continuous improvement through operational audits and KPIs.
- Implement enterprise systems to enable centralised visibility and reporting.
- Foster a shared service mindset to support cross-account efficiencies and scalability.
- Optimise resource deployment, performance reporting, and continuous improvement through data and KPIs.
- Own operational compliance with internal standards and country-specific legislation.
Financial Management
- Own regional P&L and budgeting processes, focusing on profitability, cost control, and EBITDA growth.
- Ensure financial planning and performance align with corporate targets.
- Establish financial accountability across service lines and countries.
- Support pricing, cost modelling, and commercial viability for new and existing contracts.
- Ensure operational delivery aligns with commercial commitments, strategies, and contract obligations.
People & Culture
- Lead and mentor regional teams across all functional lines (Operations, HR, Finance, QHSE, etc.).
- Promote a culture of accountability, empowerment, and performance.
- Oversee workforce planning, succession management, and regional HR compliance.
- Drive employee engagement and retention in diverse cultural settings.
Governance & Compliance
- Ensure adherence to corporate policies, regulatory requirements, and statutory frameworks across countries.
- Establish regional governance structures that align with the head office.
- Implement controls and risk management practices to improve transparency and reduce exposure.
- Lead the preparation and execution of BCPs, crisis response, and risk audits.
Strategic Growth & Business Development
- Identify and develop growth opportunities.
- Build strategic partnerships and alliances to enhance service offerings and regional presence.
- Collaborate with BD teams to drive tender responses, mobilisations, and transitions.
- Ensure post-sale operational readiness and client satisfaction.
Commercial and Contractual Oversight
- Ensure contractual compliance and optimal delivery of all service-level agreements (SLAs) and KPIs.
- Support negotiations and renewals of client contracts.
- Provide strategic input into pricing models and contractual risk sharing.
- Champion commercial governance and accountability.
Client Relations & Stakeholder Engagement
- Serve as the executive sponsor for key accounts in the region.
- Develop senior-level client relationships to foster trust, retention, and growth.
- Act as a point of escalation and resolution for client issues.
- Drive client satisfaction surveys, performance reviews, and service improvements.
Qualifications & Experience:
Minimum Requirements
- Bachelor's Degree preferred with 8-12 years of relevant experience. A combination of experience and education will be considered in lieu of a degree.
- Minimum 10 years’ senior-level leadership experience, with regional/ multinational scope.
- Proven track record of operational leadership and commercial management in Facilities or Property Management.
Preferred:
- Experience managing multi-country operations in Sub-Saharan Africa.
- An MBA or a Master’s degree in a related field would be advantageous.
- Relevant certification from industry bodies.
Key Skills & Competencies:
- Strategic planning and execution
- Financial acumen and commercial judgment
- Cross-border operational management
- People leadership and team development
- Strong stakeholder management and influencing skills
- Knowledge of EHS/ OHS standards, statutory requirements, and risk management
- Technology-Enabled Delivery (especially with CAFM platforms)
- Analytical thinking and data-driven decision-making
- High emotional intelligence and cultural sensitivity
- Crisis management and business continuity expertise
- Strong written and verbal communication, reporting, and presentation skills
Deadline:20th June,2025
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Role Purpose:
- Perform a management and support function in the Utilities department and for Utilities Managers,ensuring that the operation and processes run smoothly, efficiently and effectively.
Role Objectives and Responsibilities:
- Utility cost recovery
- Utility bill verification
- Utility accruals and financial reporting
- Utility budgets and forecasts
- Utility Management
- Administration
- Innovation & Value Add
Qualifications:
- BCOM Accounting
- Senior Certificate with Maths.
Experience:
- At least 5 years minimum experience within a utility’s management environment.
Knowledge and Skills:
- Aptitude for figures and financial skills
- Legislation and regulations with regards to municipal/government supply and services
- requirements.
- Industry knowledge specific to area of accountability
- Computer Literacy
- Negotiation skills
Essential Competencies:
- Adhering to Principles and Values
- Delivering Results and Meeting
- Customer Expectations
- Working with People
- Following Instructions and Procedures
- Learning and Researching
- Deadline Driven
Desirable Competencies:
- Adapting and Responding to Change
- Coping with Pressure and Setbacks
- Deciding and Initiating Action
- Presenting and Communicating Information
- Achieving Personal Work Goals and Objective
Scope of Work:
- Ensure accurate and timeous receipt of monthly utility billing reading files from meter reading service provider.
- Validation and correction of monthly utility billing files and upload into the relevant property management system.
- Pre- billing checking and verification of utility recoveries
- Uploading of tenant utility slips into appropriate property management system.
- Preparation of monthly Nett Utilities Reporting of utility costs and recoveries.
- Determination of accruals for input into monthly financials.
- Provisions of variance comments for management pack.
- Monitoring and tracking of queries and tenant changes ensuring that instructions are provided for meter readings to effect tenant changes.
- Continuous tracking council accounts and issues to ensure resolutions.
- Receipt of utility bills and preparing bill verification reports.
- Monitoring meter reading service providers performance and adherence to SLA's.
- Provision of data, input and support to sustainability strategy and tactical action plans
Deadline:20th June,2025
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Job Description
- Client engagement – Ensure regular meetings and be a trusted partner and escalation point.
- People leadership – Support account teams as escalation point including HR Related issues, IT and Connectivity, Operations, Employee Engagement)
- Commercial and Contractual accountability – Full understanding and accountability of all key P&L & KPI drivers. Intimate understanding of Client contractual requirements
- Sourcing and Supplier management – Ensure effective supplier management and sourcing support.
- Internal stakeholders – Ensure smooth working relationship with all internal stakeholders.
- Sales and Growth – Partner with clients to ensure organic growth from Client
- Be part of working groups for various business development requirements.
- Project management – Assist Client where required
- Developing and presenting of business cases
- Create and track employee performance goals & KPI’s
- Drive and monitor employee training requirements
- Budget management and monthly tracking
- Support and drive client savings initiatives
Governance:
- Attend local governance calls where required
- Participate in finance review calls where required
- Ensure Client statutory requirements are met
- Participate in Site Sustainability where required
Decision making authority:
- As per approval framework
- Management of CMMS, CFMS and related systems
- Management of services and client contracts
- Compliance to the OHS Act and other statutory requirements
Experience / Education:
- A minimum of 3 years Facilities Coordination
- Minimum qualifications - Technical background or Bachelor’s degree/Diploma in engineering or related field or relevant experience
- Full understanding of commercial and financial business principles. (P&L, Balance Sheet, Income Statement, GM, GL, EBITDA)
- Project management skills and experience
- Strong analytical and problem-solving skills
Skills required:
- Business Writing Skills – emails and reports
- Financial / Numeracy Skills – Full understanding of financial principles
- Quality/standards awareness and implementation – as per contractual requirements
- Knowledge of Contract management – SLA’s/KPI’s, Compliance
- Above average Computer Literacy – Excel, Word, PowerPoint, Power BI
- People Management – HR principles, performance management
- Leadership - coaching and mentoring skills.
- Presentation Skills
- Problem solving
- Negotiation
- Conflict resolution
- Analysis of data trends
- Innovative
- Ability to interpret Maintenance plans, condition assessment of structures and fixed assets.
- Asset lifecycle management
Knowledge required:
- Knowledge of Integrated Facilities Management Services (IFM)
- Knowledge of industry best practices and regulatory requirements
- Workable technical knowledge
- Project Management Principles
- Sales and Growth targets
- Knowledge of Company policies and procedures
- Administration principles and reporting
- Workable knowledge of statutory requirements
- Knowledge of cost budgeting and control
- CMMS and CFMS Knowledge
Competencies required:
- Team Leadership, Change Management, Customer & Quality focus, Problem solving and decision making, Financial & Business Acumen, Communication, Innovation and Analytical Thinking (on higher level), Demonstrate "Can do attitude"
- Must be able to adapt approach according to operating Market example Finance, Banking, Technology or Industrial.
Interface / relationships with:
Other Key Positions:
- CBX Business Unit Lead, CBX Finance Managers, CBX Procurement, CBX QHSE.
Deadline:13th June,2025
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Job Description
- Client engagement – Ensure regular meetings and be a trusted partner and escalation point.
- People leadership – Support account teams as escalation point including HR Related issues, IT and Connectivity, Operations, Employee Engagement)
- Commercial and Contractual accountability – Full understanding and accountability of all key P&L & KPI drivers. Intimate understanding of Client contractual requirements
- Sourcing and Supplier management – Ensure effective supplier management and sourcing support.
- Internal stakeholders – Ensure smooth working relationship with all internal stakeholders.
- Sales and Growth – Partner with clients to ensure organic growth from Client
- Be part of working groups for various business development requirements.
- Project management – Assist Client where required
- Developing and presenting of business cases
- Create and track employee performance goals & KPI’s
- Drive and monitor employee training requirements
- Budget management and monthly tracking
- Support and drive client savings initiatives
Governance:
- Attend local governance calls where required
- Participate in finance review calls where required
- Ensure Client statutory requirements are met
- Participate in Site Sustainability where required
Decision making authority:
- As per approval framework
- Management of CMMS, CFMS and related systems
- Management of services and client contracts
- Compliance to the OHS Act and other statutory requirements
Experience / Education:
- A minimum of 3 years Facilities Management and People management with a proven track record of managing successful and profitable Client sites.
- Minimum qualifications - Technical background or Batchelor’s degree/Diploma in engineering or related field or relevant experience
- Full understanding of commercial and financial business principles. (P&L, Balance Sheet, Income Statement, GM, GL, EBITDA)
- Project management skills and experience
- Strong analytical and problem-solving skills
Skills required:
- Business Writing Skills – emails and reports
- Financial / Numeracy Skills – Full understanding of financial principles
- Quality/standards awareness and implementation – as per contractual requirements
- Knowledge of Contract management – SLA’s/KPI’s, Compliance
- Above average Computer Literacy – Excel, Word, PowerPoint, Power BI
- People Management – HR principles, performance management
- Leadership - coaching and mentoring skills.
- Presentation Skills
- Problem solving
- Negotiation
- Conflict resolution
- Analysis of data trends
- Innovative
- Ability to interpret Maintenance plans, condition assessment of structures and fixed assets.
- Asset lifecycle management
Knowledge required:
- Knowledge of Integrated Facilities Management Services (IFM)
- Knowledge of industry best practices and regulatory requirements
- Workable technical knowledge
- Project Management Principles
- Sales and Growth targets
- Knowledge of Company policies and procedures
- Administration principles and reporting
- Workable knowledge of statutory requirements
- Knowledge of cost budgeting and control
- CMMS and CFMS Knowledge
Competencies required:
- Team Leadership, Change Management, Customer & Quality focus, Problem solving and decision making, Financial & Business Acumen, Communication, Innovation and Analytical Thinking (on higher level), Demonstrate "Can do attitude"
- Must be able to adapt approach according to operating Market example Finance, Banking, Technology or Industrial.
Interface / relationships with:
Other Key Positions:
- Internal Business Unit Lead, Finance Managers, Procurement, and QHSE
Method of Application
Use the link(s) below to apply on company website.
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