Global Trade Relationship Manager at Nedbank

Job Purpose
We are looking for a Global Trade Relationship Manager- Sales to market and sell Nedbank solutions to meet the needs of customers and stakeholders to achieve business objectives. Furthermore the role includes growing and retaining the existing business with a huge focus on driving the acquisition of new clients in Metro and greater Western Cape, to ultimately grow market share on Global Trade, in line with the Nedbank’s business strategy. This is a relationship role, demanding a client centric approach, ensuring delivery of excellent service levels to internal, existing and new clients

Job Responsibilities

• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
• Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g.. Green Strategy).
• Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
• Ensure work is consistently completed for planning; progress reviewed and corrective action taken by drawing and reviewing an activity plan.
• Ensure efficient resource utilisation to produce balanced output in terms of quality; cost and business expectations by working within budget.
• Identify and resolve work challenges and problems effectively by constantly engaging and networking with the relevant stakeholders.
• Identify business opportunities within Nedbank divisions by engaging and partnering with relevant stakeholders.
• Build sound professional relationships with all stakeholders through regular communication and feedback sessions.
• Develop trusting / professional internal relationships to smooth the flow of work by engaging and regular feedback.
• Develop collaborative relationships with contractors / consultants / suppliers which meet business needs by regular communication and feedback.
• Manage own operational budget by ensuring that expenditures (like travel and telephone costs; etc.) are within the allocated budget.
• Monitor; track and control operational expenses to ensure that business results are delivered.
• Support the achievement of the business strategy; objectives and values by reviewing Business Unit Plan and ensuring delivered systems; process; services and solutions are aligned.
• Identify training courses and career progression for self through input and feedback from management.
• Ensure all personal development plan activities are completed within specified timeframe.
• Share knowledge and industry trends with team and stakeholders during formal and informal interaction.

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate
• Advanced Diplomas/National 1st Degrees

Minimum Experience Level

• 5 years Global Trade sales experience within a banking environment
• Extensive Cold Calling Experience (Hunter Mentality)
• 2 years or more Relationship Management Experience

Behavioural Competencies

• Customer Focus
• Delivering High-Impact Presentations
• Building partnerships
• High-Impact Communication
• Planning and Organizing
• Sustaining Customer Satisfaction

Technical / Professional Knowledge

• Banking procedures
• Communication Strategies
• Data analysis
• Governance, Risk and Controls
• Principles of financial management
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Research methodology
• Decision-making process
• Cluster Specific Operational Knowledge

Type of Exposure

• Building and maintaining effective cross-functional relationships with internal and external stakeholders
• Drafting reports
• Sharing information in different ways to increase stakeholders understanding.
• Brainstorming ways of improving a product or situation
• Identifying trends
• Challenging the status quo with a view to improving the environment or peoples understanding
• Coordinating and securing buy-in from internal stakeholders
• Communicating job requirements and performance standards to others
• Using different approaches in new work situations business proposals
• Conducting a needs analysis