Graduate (Broker Academy) at Old Mutual South Africa

Responsibilities:

This internal Black Broker Internship programme will expose the graduates/interns to the full suite of Broker activities within Old Mutual Insure, as per the below:

• Lead Generation
• Cold calling
• Canvassing- (door to door)
• Sourcing of Partnerships and Collaborations
• Networking and managing external events
• Admin and Housekeeping duties
• Ongoing learning and acquiring of Product knowledge (e learning assessments, attendance at scheduled classes/ internal training)
• Attend compulsory performance check in sessions in the afternoons (daily)
• Attend various “Peer to Peer” training sessions (every Friday)
• Attend product and underwriting training sessions (adhoc)
• Attend and participate in the morning team meetings (daily, weekly in some regions)
• Submit weekly performance and sales feedback (every Friday)

Experience, knowledge & skills required

• Grade 12
• Unemployed Graduates / Interns
• Must be in possession of an accredited Matric Certificate with a minimum 50% score on Math’s/ Math’s Literacy and English
• Must be in possession of a post Matric, Tertiary qualification , FSCA recognized 3- year qualification (Bachelor of Commerce: Financial Accounting, Business Accounting, Business Informatics Interprise Risk Management Insurance & Risk Management or Bachelor of Accountancy or Bachelor of Business Administration)
• Minimum qualification is NQF Level 6
• Own Transport and a valid Driver’s license Preferred
• Must be based in KZN
• Internship Programme Requirements
• Proactive problem solver or resilient under pressure.
• Must be entrepreneurship/business driven
• Ability to work independently (self starter)
• Face to Face engagement
• Relationship and Networking orientated
• Graduates/ Interns may not already be registered for any other Internship or Bursary programme through INSETA or any other SETA.
• Graduates/Interns may not be studying or intend studying in 2025/6.
• Graduates/Interns must have a clear credit & criminal record.

Competencies:

• Strategic
• Customer
• Collaboration
• Leading with Influence
• Innovation
• Personal Mastery
• Executing

Skills

• Business Case Development
• Client Needs Analysis
• Customer Complaint Management
• Customer Service
• Customer Service Delivery
• Customer Service Operations
• Customer Technical Support
• Data Compilation
• Developing Creative Solutions
• Evaluating Information
• Knowledge Management
• Legal Practices
• Oral Communications
• Service to Sales
• Solution Analysis

Education

• Bachelor Commerce (Required)