Growth Manager at Lesaka Technologies

About the role

• In line with adumo’s purpose; to be a catalyst for Growth: Grow our customers, grow our communities, grow our continent and ultimately grow our people! The Growth Manager – Key Accounts role encompasses this purpose in its entirety.
• Actively manages a team of Key Account Managers who are responsible for managing a portfolio of Key Accounts in Adumo. Responsible for establishing & maintaining loyal customer relationships with the intention increasing Customer Lifetime Value through implementing effective key account strategies.

Key Responsibilities

Revenue Growth and Achievement

• Actively selling incentive, employee engagement and pre-paid programs to the corporate market and to enable the business to grow market share
• Prospect for new business to generate revenue in line with prescribed sales targets
• Actively pursue and meet prospective clients in line with predefined sales activities
• Accurately forecast opportunities and manage pipeline
• Regular client engagement, prospecting and meetings to ensure sales objectives are met
• Develop and refine sales messaging, obtain strong product knowledge and identify key deal-closing criteria
• Meet and exceed both qualitative and quantitative sales goals on a consistent basis
• Grow and maintain existing client revenue through the maintenance of strong relationships with said clients
• Ensure that existing clients are regularly updated on new service offerings and up-sell these additional services and upgrades to grow existing revenue
• Leverage client cross sell and upsell opportunities
• Focus sales efforts to optimise performance for key revenue generating Innervation Rewards products and services
• Keep abreast of the adumo Payouts product and services offerings to achieve sales target objectives and use this knowledge to position the products/services in the industry
• Planning and forecasting (Existing client and new clients)
• Provide input to the account management strategy
• Provide input to the account management calling plans

Plans include the following:

• current target achievement and tracking
• number of new prospects engaged
• Number of Deals Closed per week
• Value of deals closed per week
• action steps needed to achieve goals
• methods of monitoring results and adjusting sales plans where required
• Schedule client meetings/interactions
• Plan and confirm weekly meetings with prospective and existing clients and new leads
• Block time in diary to plan for dedicated prospecting to ensure that required client meeting quota is met
• (meetings for following week are to be confirmed and planned for in the previous week)
• Plan sufficient interactions/engagements to close deals
• Research potential leads and ensure leads are qualified and client business meetings are justifiable
• Plan ahead for out of office time to ensure that client requests are responded to timeously or that clients are informed of a possible delayed response and are directed to alternative contacts in urgent cases

Client Service (Existing accounts)

• Adhere to pipeline and ensure regular interactions with clients to guarantee up-to-date understanding of client wants, needs, perceptions and buying behaviours.
• Keep track of client preferences and interests, etc. for strategic advantage whilst maintaining awareness of client ethics policies.
• Ensure that quotes/proposals are provided to clients timeously
• Ensure that all client interactions and responses to requests are accurate, agile, timeous and courteous.
• Assume accountability for the profitability of allocated accounts
• Ensure all client quotes/order forms are submitted timeously to Operations for processing

Market

• Remain aware of key competitors and conduct basic comparative analyses of the strengths and weaknesses of competitive offerings to identify market opportunities and gaps.
• Apply understanding of market to position and optimise selling and to be able change tactics in line with market and corporate needs.
• Ensure implementation of brand management strategies i.e., adapt appropriate marketing collateral for each prospect, use approved brochures, proposals and all other relevant sales collateral – to create brand appeal and to be Innervation Rewards’ ambassador.
• Maintain market, technology, and customer knowledge.

Reporting

• Remain aware of key competitors and conduct basic comparative analyses of the strengths and weaknesses of competitive offerings to identify market opportunities and gaps.
• Apply understanding of market to position and optimise selling and to be able change tactics in line with market and corporate needs.
• Ensure implementation of brand management strategies i.e., adapt appropriate marketing collateral for each prospect, use approved brochures, proposals and all other relevant sales collateral – to create brand appeal and to be Innervation Rewards’ ambassador.
• Maintain market, technology, and customer knowledge.

Qualifications and Experience

• B Com Business Administration (NQF Level 7)
• B Com Honours Business Administration (NQF Level 8)
• 3 years l experience with management of sales and account management teams
• 7-10years’ experience working in a corporate sales environment
• 5 years leadership experience with management of sales and account management teams
• 7-10 years’ experience in using a CRM tool for managing customers
• Intermediate knowledge using Outlook, Word, Excel, PowerPoint
• A valid driver’s license and own reliable transport

Competencies

• High sales focus and customer orientation
• Problem Solving
• Excellent communication (written and verbal) and the ability to influence an audience
• Research
• Quantitative
• Presentation
• Interpersonal
• Administration
• Networking
• Ability to read people
• Prospecting
• Boardroom Negotiation
• Strategic selling
• Closing of sales
• Planning
• Time Management
• Creative
• Design
• Solution selling
• Strategic Account Management

Closing Date 01 July 2026