Lesaka empowers underserviced Southern African consumers and merchants to fulfil their potential by delivering innovative financial services and other business services focussed on their specific needs.
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Job Description
- We’re Hiring: Installation & Support Technician – Lesaka Merchant Division (Hospitality), East London & Mthatha (Eastern Cape)
- Lesaka Merchant Division (Hospitality) is expanding our Installation & Support team, and we’re looking for a dedicated Installation & Support Technician to join us in East London & Mthatha, Eastern Cape.
- The successful candidate will report to the Area Manager – Eastern Cape and will play a key role in delivering high‑quality POS installations, client training, and post‑implementation support across both regions and surrounding areas.
- This is an excellent opportunity for a hands‑on, customer‑focused technician who enjoys working in fast‑paced environments, solving problems in the field, and owning projects from start to finish.
What You’ll Do
As an Installation & Support Technician, your responsibilities will include:
POS Installations & Go‑Lives
- Installing and configuring POS hardware and software at client sites
- Executing POS and Back Office setups (stock control, administration, reporting)
- Managing go‑lives, including after‑hours support and hand‑holding
- Ensuring all installations meet quality, compliance, and SOP standards
Technical Support
- Providing technical and software support during business hours
- Delivering after‑hours standby support as per the regional roster
- Escalating or coordinating support cases to ensure timely resolution
Client Training & Handover
- Training client staff on POS and Back Office systems
- Ensuring clients are confident and operational before handover
- Obtaining client readiness and sign‑off where applicable
Team & Operational Support
- Collaborating with the regional technical team
- Taking ownership of allocated installation sections (POS or Back Office)
- Supporting team continuity during critical operational periods
Accountability & Ownership
- Taking full responsibility for assigned installations and support tasks
- Completing tasks regardless of time pressures or operational challenges
- Delivering professional, client‑centric service at all times
Minimum Requirements
To be considered, you must have:
- An IT qualification (A+ and N+ highly recommended)
- Windows networking experience
- 3–5 years of experience in the IT or technical support field
- Strong technical support background (essential)
- Excellent English communication skills (written & verbal)
- Strong problem‑solving capabilities
- Ability to work independently with minimal supervision
- Willingness to work irregular hours and travel between East London, Mthatha, and surrounding areas
- Your own reliable vehicle
Who We’re Looking For
Someone who is:
- Customer‑centric
- Technically confident
- Calm under pressure
- Proactive and solutions‑driven
- Comfortable working independently in the field
- Preference will be given in support of EE / AA measures.
Working Conditions
- Monday – Friday, 08:00–17:00
- After‑hours work required during go‑lives and critical support periods
- Standby duties as per the regional support roster
Key Result Areas (KRAs)
- Successful POS Implementations
- Installations completed on time and to standard
- Smooth go‑lives with minimal post‑implementation issues
Quality & Compliance
- Alignment to SOPs and technical standards
- Accurate configurations with minimal rework
Client Training & Readiness
- Confident, well‑trained client staff
- Smooth handovers with reduced dependency
Technical Support Delivery
- Responsive, effective support during business and after‑hours
- Issues resolved within acceptable timelines
Ownership & Reliability
- Full accountability for assigned work
- Reliable participation in standby and after‑hours duties
Team Contribution
- Effective collaboration
- Support during high‑demand periods
Closing Date 18 June 2026
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Job Description
- We’re Hiring: Installation & Support Technician – Lesaka Merchant Division (Hospitality), Port Elizabeth (Gqeberha)
- Lesaka Merchant Division (Hospitality) is expanding our Installation & Support team, and we’re looking for a dedicated Installation & Support Technician to join us in Port Elizabeth (Gqeberha), Eastern Cape.
- The successful candidate will report to the Area Manager – Eastern Cape and will play a key role in delivering high‑quality POS installations, client training, and post‑implementation support across Port Elizabeth and surrounding areas.
- This is an excellent opportunity for a hands‑on, customer‑focused technician who enjoys working in fast‑paced environments, solving problems in the field, and owning projects from start to finish.
What You’ll Do
As an Installation & Support Technician, your responsibilities will include:
POS Installations & Go‑Lives
- Installing and configuring POS hardware and software at client sites
- Executing POS and Back Office setups (stock control, administration, reporting)
- Managing go‑lives, including after‑hours support and hand‑holding
- Ensuring all installations meet quality, compliance, and SOP standards
Technical Support
- Providing technical and software support during business hours
- Delivering after‑hours standby support as per the regional roster
- Escalating or coordinating support cases to ensure timely resolution
Client Training & Handover
- Training client staff on POS and Back Office systems
- Ensuring clients are confident and operational before handover
- Obtaining client readiness and sign‑off where applicable
Team & Operational Support
- Collaborating with the regional technical team
- Taking ownership of allocated installation sections (POS or Back Office)
- Supporting team continuity during critical operational periods
Accountability & Ownership
- Taking full responsibility for assigned installations and support tasks
- Completing tasks regardless of time pressures or operational challenges
- Delivering professional, client‑centric service at all times
Minimum Requirements
To be considered, you must have:
- An IT qualification (A+ and N+ highly recommended)
- Windows networking experience
- 3–5 years of experience in the IT or technical support field
- Strong technical support background (essential)
- Excellent English communication skills (written & verbal)
- Strong problem‑solving capabilities
- Ability to work independently with minimal supervision
- Willingness to work irregular hours and travel between East London, Mthatha, and surrounding areas
- Your own reliable vehicle
Who We’re Looking For
Someone who is:
- Customer‑centric
- Technically confident
- Calm under pressure
- Proactive and solutions‑driven
- Comfortable working independently in the field
- Preference will be given in support of EE / AA measures.
Working Conditions
- Monday – Friday, 08:00–17:00
- After‑hours work required during go‑lives and critical support periods
- Standby duties as per the regional support roster
Key Result Areas (KRAs)
- Successful POS Implementations
- Installations completed on time and to standard
- Smooth go‑lives with minimal post‑implementation issues
Quality & Compliance
- Alignment to SOPs and technical standards
- Accurate configurations with minimal rework
Client Training & Readiness
- Confident, well‑trained client staff
- Smooth handovers with reduced dependency
Technical Support Delivery
- Responsive, effective support during business and after‑hours
- Issues resolved within acceptable timelines
Ownership & Reliability
- Full accountability for assigned work
- Reliable participation in standby and after‑hours duties
Team Contribution
- Effective collaboration
- Support during high‑demand periods
Closing Date 18 June 2026
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Job Description
- We’re Hiring: Installation & Support Technician – Lesaka Merchant Division (Hospitality), George (Western Cape)
- Lesaka Merchant Division (Hospitality) is expanding our Installation & Support team, and we’re looking for a dedicated Installation & Support Technician to join us in George, Western Cape.
- The successful candidate will report to the Area Manager and will play a key role in delivering high‑quality POS installations, client training, and post‑implementation support across George and surrounding areas along the Garden Route.
- This is an excellent opportunity for a hands‑on, customer‑focused technician who enjoys working in fast‑paced environments, solving problems in the field, and owning projects from start to finish.
What You’ll Do
As an Installation & Support Technician, your responsibilities will include:
POS Installations & Go‑Lives
- Installing and configuring POS hardware and software at client sites
- Executing POS and Back Office setups (stock control, administration, reporting)
- Managing go‑lives, including after‑hours support and hand‑holding
- Ensuring all installations meet quality, compliance, and SOP standards
Technical Support
- Providing technical and software support during business hours
- Delivering after‑hours standby support as per the regional roster
- Escalating or coordinating support cases to ensure timely resolution
Client Training & Handover
- Training client staff on POS and Back Office systems
- Ensuring clients are confident and operational before handover
- Obtaining client readiness and sign‑off where applicable
Team & Operational Support
- Collaborating with the regional technical team
- Taking ownership of allocated installation sections (POS or Back Office)
- Supporting team continuity during critical operational periods
Accountability & Ownership
- Taking full responsibility for assigned installations and support tasks
- Completing tasks regardless of time pressures or operational challenges
- Delivering professional, client‑centric service at all times
Minimum Requirements
To be considered, you must have:
- An IT qualification (A+ and N+ highly recommended)
- Windows networking experience
- 3–5 years of experience in the IT or technical support field
- Strong technical support background (essential)
- Excellent English communication skills (written & verbal)
- Strong problem‑solving capabilities
- Ability to work independently with minimal supervision
- Willingness to work irregular hours and travel between East London, Mthatha, and surrounding areas
- Your own reliable vehicle
Who We’re Looking For
Someone who is:
- Customer‑centric
- Technically confident
- Calm under pressure
- Proactive and solutions‑driven
- Comfortable working independently in the field
- Preference will be given in support of EE / AA measures.
Working Conditions
- Monday – Friday, 08:00–17:00
- After‑hours work required during go‑lives and critical support periods
- Standby duties as per the regional support roster
Key Result Areas (KRAs)
- Successful POS Implementations
- Installations completed on time and to standard
- Smooth go‑lives with minimal post‑implementation issues
Quality & Compliance
- Alignment to SOPs and technical standards
- Accurate configurations with minimal rework
Client Training & Readiness
- Confident, well‑trained client staff
- Smooth handovers with reduced dependency
Technical Support Delivery
- Responsive, effective support during business and after‑hours
- Issues resolved within acceptable timelines
Ownership & Reliability
- Full accountability for assigned work
- Reliable participation in standby and after‑hours duties
Team Contribution
- Effective collaboration
- Support during high‑demand periods
Closing Date 18 June 2026
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Job Description
Key Performance Areas
- To acquire and educate for sales and service. drive digital migration, ensure activation and cross complementary products
Customer
- Takes accountability in customer engagement to identify customer’s needs.
- Use the systems to establish the authenticity of the customer and avoid dealing with and compromising information to unauthorized persons.
- Performs the regulatory checks for the customer, FICA, POPI and NCR
- Aid customers in account servicing and account origination.
- Handles client serving like issuing of card, answering to client queries
- Referring matters outside the operational mandate to the team leader
People
- Adheres to principles of teamwork
- Allows to be led by the senior
Finance
- Ensure that revenue is generated by meeting the agreed sales target
- Retain customers by providing client service and resolving complaints and queries timeously
- Prevent account closures and operational losses by following laid down procedures on compliance
Process, Risk, Regulatory & Compliance
- Comply with FAIS guidelines (Honesty and Integrity)
- Operates within the code of conduct
- Adhere to Treat Customer fairly, FICA, POPI and NCR guidelines
- Refers any matters outside the laid down scoring to the team leader
- Operate within the stipulated Levels and Limits
- Collate information regarding systems, clients and process to aid an improvement of the overall client experience
Responsibilities
- Leads identified converted into successful sales.
- Ensure activities support cost containment and reduction.
- Educate customers on correct digital channels to maximize channel optimisation.
- Connect with our customers by living up to our brand promise of “HIGH FIVE” at all times. Converse with our customers in a way that they fully understand and provide helpful solutions and products based on their needs.
- Make sure ACTIVATION is PRIORITY on onboarding
- Always conduct themselves in an ethical manner.
- Adhere to the TCF (Treating Customer fairly) principles in all that you do.
- Optimize every customer interaction to migrate cash transactions and/or convert customer to digital channels and self-service channels.
- Resolve all customer queries efficiently, and within agreed timelines.
- Achievement of Sales and Service client retention by managing the breakdown activities as listed in the Sales and Service Operation requirements.
- Always comply with procedures and processes contained in the relevant business guidelines and understand the risk associated with decisions.
- Fulfilling transactions above the benchmark set and providing an exceptional customer experience.
- Demonstrates behaviour in support of the organizational values.
- Takes accountability for own performance, personal and career development.
- Maintain an ability to adapt to ever changing business and customer needs.
- Contribute to the overall effectiveness and success of the team.
- Improve knowledge and competencies by completing role specific training.
Key performance measure
- Meet stipulated target
- Service compliments and complaints
- Adhere to Compliance requirements
- Operational losses and attrition
Qualifications
- Minimum Qualification: NQF 4 Qualification
- Preferred Qualification: Relevant NQF 5 qualification as prescribed by the Financial Services Board
- Regulatory Exam qualification
- An appropriate recognised business Diploma or Higher Certificate at NQF level 6
- Microsoft office Computer Literate
Experience
- Experience: 1-2 years related experience
- FAIS – Yes
The successful applicant must:
- Leadership competencies - Manager of Self
- Meeting customers’ needs: I make every effort to understand and fulfil the needs of my internal and external customers. The relationships I establish help customers to feel valued and appreciated and reflect good business practices.
- Handling upset customers: I handle upset customers by hearing them out, empathizing, apologizing, and taking personal responsibility for resolving their problems/issues
- Accepting development opportunities: I accept responsibility for my own development so that I can reach my full potential; and I jointly determine appropriate developmental activities with my manager; OR
- Inspiring others to develop I instil in others a curiosity for new knowledge, experiences, and challenges, and help team members to create development opportunities for the achievement of their full potential
- Anticipating changes: I anticipate changes in work tasks, situations, and the environment, and actively use new situations as opportunities to achieve results
- Considering impact: When attempting to improve my work outputs, I consider the people and systems that will be impacted by my actions
- Working interdependently: My best results are achieved when working with or through my team and, where applicable, several diverse teams across the Net1
- Valuing teams: I value the talents of others, demonstrate commitment to my team, share important or relevant information, and contribute to the achievement of our goals
- Having the confidence to achieve ambitious goals: I strive for the achievement of ambitious goals, as an individual and within teams. I ensure that my actions and decisions demonstrate a commercial mindset.
- Celebrating success: I celebrate success but guard against complacency, do not undermine or discredit others, or become arrogant.
- Building relationships: I actively build trusting and productive relationships with people at work, regardless of their cultural backgrounds, backgrounds, or viewpoints.
- Being true to myself: I always do what I say I will do, even when I am under pressure.
- Demonstrating integrity: I work in an open, transparent and respectful way and I uphold the rights and feelings of all those I work with, especially our customers.
- Understanding regulatory requirements: I demonstrate a full knowledge and understanding of all regulatory rules and principles relevant to my role. I adhere to both the letter and the spirit of applicable regulatory rules and principles. I comply with internal policies and procedures and escalate or whistle-blow potential risks and concerns when I identify them.
Closing Date 24 June 2026
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Job Description
- We’re Hiring: Installation & Support Technician – Lesaka Merchant Division (Hospitality), Bloemfontein (Free State)
- Lesaka Merchant Division (Hospitality) is expanding our Installation & Support team, and we’re looking for a dedicated Installation & Support Technician to join us in Bloemfontein, Free State.
- The successful candidate will report to the Area Manager and will play a key role in delivering high‑quality POS installations, client training, and post‑implementation support across the region.
- This is an excellent opportunity for a hands‑on, customer‑focused technician who enjoys working in fast‑paced environments, solving problems in the field, and owning projects from start to finish.
What You’ll Do
As an Installation & Support Technician, your responsibilities will include:
POS Installations & Go‑Lives
- Installing and configuring POS hardware and software at client sites
- Executing POS and Back Office setups (stock control, administration, reporting)
- Managing go‑lives, including after‑hours support and hand‑holding
- Ensuring all installations meet quality, compliance, and SOP standards
Technical Support
- Providing technical and software support during business hours
- Delivering after‑hours standby support as per the regional roster
- Escalating or coordinating support cases to ensure timely resolution
Client Training & Handover
- Training client staff on POS and Back Office systems
- Ensuring clients are confident and operational before handover
- Obtaining client readiness and sign‑off where applicable
Team & Operational Support
- Collaborating with the regional technical team
- Taking ownership of allocated installation sections (POS or Back Office)
- Supporting team continuity during critical operational periods
Accountability & Ownership
- Taking full responsibility for assigned installations and support tasks
- Completing tasks regardless of time pressures or operational challenges
- Delivering professional, client‑centric service at all times
Minimum Requirements
To be considered, you must have:
- An IT qualification (A+ and N+ highly recommended)
- Windows networking experience
- 3–5 years of experience in the IT or technical support field
- Strong technical support background (essential)
- Excellent English communication skills (written & verbal)
- Strong problem‑solving capabilities
- Ability to work independently with minimal supervision
- Willingness to work irregular hours and travel between East London, Mthatha, and surrounding areas
- Your own reliable vehicle
Who We’re Looking For
Someone who is:
- Customer‑centric
- Technically confident
- Calm under pressure
- Proactive and solutions‑driven
- Comfortable working independently in the field
- Preference will be given in support of EE / AA measures.
Working Conditions
- Monday – Friday, 08:00–17:00
- After‑hours work required during go‑lives and critical support periods
- Standby duties as per the regional support roster
Key Result Areas (KRAs)
- Successful POS Implementations
- Installations completed on time and to standard
- Smooth go‑lives with minimal post‑implementation issues
Quality & Compliance
- Alignment to SOPs and technical standards
- Accurate configurations with minimal rework
Client Training & Readiness
- Confident, well‑trained client staff
- Smooth handovers with reduced dependency
Technical Support Delivery
- Responsive, effective support during business and after‑hours
- Issues resolved within acceptable timelines
Ownership & Reliability
- Full accountability for assigned work
- Reliable participation in standby and after‑hours duties
Team Contribution
- Effective collaboration
- Support during high‑demand periods
Closing Date 18 June 2026
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ROLE PURPOSE
- The Treasury and Float Manager is responsible for managing the organisation's float and working capital position as it relates to the procurement of prepaid content. In a high-volume prepaid content environment, float management is critical: the organisation must maintain sufficient liquidity to fund content purchases across multiple suppliers and categories — including airtime, data, electricity, bill payments, and vouchers — while ensuring that capital is not unnecessarily tied up in idle stock.
- This role bridges procurement operations and treasury management, providing financial oversight of all procurement-related cash flows and acts as the second-in-charge of the Content Procurement function.
KEY RESPONSIBILITIES
- Manage the day-to-day float position across all content procurement accounts, ensuring sufficient liquidity to meet purchase obligations without over-capitalising.
- Forecast short- and medium-term float requirements based on stock replenishment schedules, supplier payment terms, and transactional volumes.
- Process and authorise procurement-related payments in line with supplier payment terms and internal approval frameworks.
- Reconcile float accounts daily, identifying and resolving discrepancies in collaboration with finance and supplier teams.
- Monitor the cost of carrying float and provide recommendations to the Procurement Manager on optimising working capital efficiency.
- Liaise with the finance team to ensure procurement cash flows are accurately reflected in financial reporting and cash flow forecasts.
- Work with Stock Controllers to align stock replenishment timing with available float to avoid over-exposure.
- Maintain float management records and produce regular treasury position reports for the Head of Commercial Intelligence.
- Identify and escalate float risk events, including supplier payment failures or unexpected demand spikes.
- Support the development of treasury management policies and controls specific to the content procurement function.
MINIMUM REQUIREMENTS
- Bachelor's degree in Finance, Accounting, or a related field. A professional accounting qualification (CA(SA), CIMA, or similar) is advantageous.
- Minimum 4 years' experience in a treasury, cash management, or financial operations role.
- Experience in a high-volume transactional or prepaid environment is strongly preferred.
- Strong understanding of working capital management, float dynamics, and supplier payment terms.
- Proficiency in financial systems and advanced Microsoft Excel.
- High level of integrity and ability to manage sensitive financial information.
CORE COMPETENCIES
- Treasury and cash flow management
- Float optimisation and working capital efficiency
- Financial reconciliation and controls
- Risk identification and escalation
- Supplier payment management
- Cross-functional finance and procurement collaboration
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Job Description
- A vacancy exists for a Regional Sales Admin Supervisor within Lesaka Merchant Division, in Cape Town.
- The Regional Sales Admin Supervisor will form part of the Kazang Sales team. The responsibilities of the role include:
- The Regional Sales Admin Supervisor is responsible for leading and managing the regional administrative function to ensure efficient, accurate, and timely execution of all administrative processes that support business operations. The role provides leadership to the regional administration team, drives adherence to company policies and procedures, and ensures high standards of service delivery, accountability, and operational excellence.
- The incumbent will act as a key business partner to regional leadership by providing administrative oversight, identifying process improvement opportunities, ensuring compliance, and delivering accurate reporting that supports informed decision-making.
Key Responsibilities include, but are not limited to:
Team Leadership & Management
- Lead, coach, develop and performance-manage the regional administration team.
- Foster a culture of accountability, ownership, urgency, and continuous improvement.
- Conduct regular performance reviews, one-on-one meetings, and development discussions.
- Manage workload allocation and resource planning to ensure optimal team productivity.
- Address performance concerns proactively and implement improvement plans where require
Administrative Operations
- Oversee all regional administrative processes and ensure accurate and timely execution.
- Monitor service levels and turnaround times to ensure business requirements are consistently met.
- Ensure adherence to established operational procedures and internal controls.
- Drive process standardisation and continuous improvement initiatives
- Identify inefficiencies and implement corrective actions to improve productivity and effectiveness
Reporting & Data Management
- Ensure accuracy, completeness, and integrity of regional data and reporting.
- Produce and analyse regular operational reports, identifying trends, risks, and opportunities.
- Provide timely and accurate information to regional leadership and relevant stakeholders.
- Monitor key performance indicators and take appropriate action where performance falls below expectations
Compliance & Governance
- Ensure compliance with company policies, procedures, and regulatory requirements.
- Conduct regular quality assurance reviews and audits of administrative processes.
- Investigate discrepancies and implement corrective and preventative measures.
- Maintain proper record-keeping and document management standards.
Stakeholder Management
- Build strong working relationships with regional management, sales teams, head office departments, and external stakeholders.
- Act as the primary escalation point for administrative matters within the region.
- Facilitate effective communication and collaboration between operational and support functions.
- Deliver a high standard of internal customer service.
Project & Change Management
- Support implementation of new systems, processes, and business initiatives.
- Participate in regional and national projects as required.
- Assist with change management activities to ensure successful adoption of new ways of working.
In order to be considered for this position, the following requirements must be met:
- Diploma or Degree in Business Administration, Management, Finance, Commerce, or a related field.
- Minimum 3 years' administrative experience within a fast-paced operational environment.
- Minimum 1 years' experience in a supervisory or team leadership role.
- Experience in financial services, fintech, telecommunications, retail operations, or a similar field will be advantageous.
- Proven experience managing administrative controls, reporting, and compliance processes.
Behavioural Competencies:
- Able to work independently as well as a member of a team.
- Actively seeks feedback and able to withstand constructive criticism to improve.
- Conduct oneself in a highly professional standard and have high personal standards.
- Able to produce work of high quality.
- Show and take initiative.
- Willingness to go beyond the call of duty.
- Possess an innovative approach to problem-solving.
- Strong communication skills.
Closing Date 17 June 2026
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About the Role
- You will lead the development of insights and reporting that drive business decisions across customer, product, and commercial performance. Your primary focus will be to translate data into clear, actionable insights, while building and managing a high-performing MIS/BI function.
- This role combines business understanding, data analysis, reporting, and team leadership, ensuring that the organisation has reliable, timely, and decision-ready information.
What You’ll Do
Lead and deliver business insights
- Translate business questions into analytical frameworks and actionable insights. Identify trends, risks, and opportunities across customer behaviour, product performance, and revenue drivers. Drive proactive insights, highlighting what is changing, why, and what action is required. Support key initiatives with targeted analysis.
Own reporting and performance visibility
- Design and maintain dashboards and reports for key stakeholders. Ensure consistent definitions of KPIs across the business. Automate recurring reporting. Deliver clear reporting packs with commentary and recommendations.
Build and manage scalable data solutions
- Work with Data Engineering to ensure reliable datasets. Oversee data extraction and transformation processes. Ensure data quality and consistency. Define data structures for recurring use cases.
Drive team performance and delivery
- Lead and develop a team of BI analysts and MIS specialists. Set priorities, timelines, and quality standards. Ensure outputs align to business needs. Build team capability.
Partner across the business
- Work with Product, Marketing, Lending, and Operations. Support decision-making with data-backed insights. Collaborate with Risk and Compliance. Act as a bridge between technical and business teams.
Establish governance and data integrity
- Implement controls for data accuracy. Maintain documentation of definitions and logic. Ensure compliance with governance requirements. Support audits with traceability.
What Success Looks Like in the First 90 Days
- A clear reporting framework is in place. Reports are standardised and trusted. Key dashboards are live and automated. Data quality gaps are identified and being resolved. The team is aligned and delivering.
Required Experience and Skills
- 5+ years in MIS, BI, or analytics roles. Strong SQL skills. Experience building dashboards. Understanding of KPIs and performance tracking. Experience with data platforms such as BigQuery or Azure.
Leadership and Delivery
- Experience managing BI teams. Strong planning and prioritisation. Ability to translate business needs into analytics outputs.
Business and Communication Skills
- Ability to present insights clearly. Strong stakeholder management. Ability to influence decisions.
Nice to Have
- Experience in customer analytics, lending, or transactional products. Exposure to campaign reporting. Familiarity with data governance and regulatory requirements.
Personal Traits That Matter
- Detail-oriented. Insight-driven. Strong ownership. Ability to simplify complex data. Focus on business impact.
Closing Date 19 June 2026
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Position Overview
- The Talent Manager will be a strategic partner in shaping the organisation’s workforce strategy. This role focuses on organisational design, job architecture development, and the creation of integrated talent processes that drive performance, engagement, and culture.
- The Talent Manager will also provide input and guidance on Human Capital Management (HCM) system ownership to ensure all talent processes are effectively supported by technology.
Key Responsibilities
Organisational Design & Job Architecture
- Develop and maintain job architecture frameworks that support career progression, role clarity, and workforce planning.
- Partner with leadership to design organisational structures that optimise efficiency and agility.
Talent Processes
- Lead the design and implementation of performance management systems that foster accountability and growth.
- Build and execute talent management strategies, including succession planning and leadership development.
- Establish and embed organisational values and culture initiatives across all levels.
Talent Engagement & Acquisition
- Drive employee engagement strategies to enhance retention and motivation.
- Collaborate with recruitment teams to refine talent acquisition processes
Talent Assessment
- Design and oversee assessment frameworks to evaluate skills, potential, and readiness for future roles.
- Implement tools and methodologies for measuring organisational capability and workforce effectiveness.
HCM System Guidance
- Provide input and strategic guidance on HCM system ownership to ensure talent processes are seamlessly integrated and supported.
- Collaborate with HR technology teams to align system functionality with organisational talent needs.
Qualifications & Experience
- Bachelor’s degree in human resources, Organisational Psychology, Business Administration, or related field (Master’s preferred).
- Proven experience in organisational design, job architecture, and talent management processes.
- Strong background in performance management, employee engagement, and culture-building initiatives.
- Demonstrated ability to design and implement talent assessment frameworks.
- Experience working with HCM systems and providing input into system design and process integration.
- Excellent stakeholder management and communication skills.
Competencies
- Strategic thinking with the ability to translate business goals into talent strategies.
- Strong analytical and problem-solving skills.
- Ability to influence and collaborate across all levels of the organisation.
- Passion for building inclusive, values-driven cultures.
- Proficiency in HR systems and talent management tools.
Closing Date 23 June 2026
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About the Role
- We are looking for an experienced Human Capital Business Partner (HC BP) to support the Group Shared Services division, which includes functions such as Finance, IT, Legal, Risk, and Compliance.
- This role partners closely with senior leaders to deliver strategic and operational human capital solutions that enable performance, efficiency, and employee engagement across these critical support areas.
- The HC BP will play a key role in translating business priorities into people strategies, driving workforce planning, performance management, and talent development, while ensuring alignment with Group-wide Human Capital policies, governance, and transformation goals.
Key Responsibilities
- Serve as a trusted advisor to business leaders within Group Shared Services, providing strategic guidance on people-related priorities and workforce planning.
- Drive the implementation of Group HC initiatives such as performance management, succession planning, employee engagement, and learning programs.
- Partner with managers to identify talent needs, manage career development, and strengthen team capability across functional areas.
- Manage employee relations matters, ensuring fair and compliant resolution in alignment with company policy and legislation.
- Collaborate with the HC Shared Services team to ensure efficient delivery of transactional services (payroll, HRIS, and data reporting).
- Interpret workforce data and metrics to identify trends, risks, and opportunities for improved performance and engagement.
- Contribute to the delivery of transformation, diversity, and inclusion initiatives within Group Shared Services.
- Provide guidance on organisational design, role alignment, and structural changes in partnership with business leadership.
- Ensure consistent application of HC policies and governance standards across the Group Shared Services portfolio.
Qualifications and Experience
- Bachelor’s degree in Human Resources, Industrial Psychology, or related field.
- Minimum of 8–10 years’ experience in Human Capital business partnering, preferably supporting shared services or corporate functions.
- Deep understanding of South African labour law, HR governance, and business partnering best practices.
- Proven experience influencing senior leaders and managing complex stakeholder relationships.
- Strong analytical skills with the ability to interpret workforce data and translate insights into actionable recommendations.
- Experience in organisational change, transformation, and capability building initiatives.
- Proficiency in HRIS and Microsoft Office Suite.
Competencies
- Strategic business partnering
- Stakeholder influence and collaboration
- Analytical and data-driven thinking
- Integrity and sound judgment
- Problem-solving and initiative
Closing Date 23 June 2026
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Purpose of the Role
- The Head of Business Change is accountable for leading the successful implementation, adoption, and operational embedding of change initiatives within the Enterprise division.
- The role ensures that new systems, processes, capabilities, and operating model changes are effectively implemented and transitioned into business-as-usual operations. This includes responsibility for business change delivery, operational readiness, customer onboarding, configuration management, training, adoption, and transition governance.
- The role also leads Enterprise division projects that require coordination across multiple functions and, where necessary, engagement with stakeholders in other Lesaka divisions or group companies to manage dependencies and ensure successful outcomes.
- The role is not accountable for product strategy, product roadmap decisions, software engineering delivery, or technology architecture. Its focus is ensuring that approved capabilities and changes are successfully adopted and operationalised.
Operating Model Context
- Operations exists to activate platform capabilities for customers and ensure operational readiness, visibility, and stability.
- The Head of Business Change provides the capability that bridges the gap between capability delivery and operational adoption by ensuring that change initiatives are implemented effectively and become embedded in day-to-day operations.
Key Accountabilities
Business Change Management
- Lead business change initiatives within the Enterprise division.
- Manage the implementation of operational systems, business platforms, process improvements, and organisational change initiatives.
- Define and execute change management, communication, adoption, and readiness plans.
- Conduct change impact assessments and readiness reviews.
- Ensure stakeholders understand and are prepared for upcoming changes.
- Measure and report on adoption, implementation success, and realised business outcomes.
- Coordinate cross-functional activities required to achieve successful implementation.
Enterprise Project Leadership
- Lead Enterprise division projects that deliver operational, process, system, or organisational change.
- Establish clear project governance, reporting, milestones, and accountability structures.
- Manage project risks, issues, assumptions, dependencies, and decisions.
- Coordinate stakeholders across multiple Enterprise functions to ensure successful execution.
- Where Enterprise initiatives have dependencies on other Lesaka divisions or group companies, engage and coordinate with the relevant stakeholders to ensure alignment and delivery.
- Escalate unresolved risks, constraints, or dependency issues through the appropriate governance structures.
Customer Onboarding
- Lead the onboarding capability for new customers, partners, and services.
- Ensure customers are activated efficiently, consistently, and in line with agreed service standards.
- Improve onboarding cycle times and activation quality.
- Maintain onboarding governance, controls, standards, and operating procedures.
- Ensure effective coordination between Commercial, Product, Technology, Operations, and Capital functions throughout onboarding.
Configuration Management
- Lead teams responsible for customer, platform, and operational configuration activities.
- Establish configuration standards, controls, and quality assurance processes.
- Ensure configurations are implemented accurately, consistently, and traceably.
- Support onboarding, readiness, and operational activation activities through effective configuration management.
Operational Readiness
- Define and maintain readiness frameworks and go-live criteria.
- Ensure operational, support, training, process, and governance readiness prior to implementation.
- Coordinate readiness activities across impacted teams.
- Ensure implementation risks are identified and mitigated before activation.
- Provide readiness recommendations and sign-off inputs for major initiatives.
Transition to BAU
- Ensure successful transition of initiatives from project implementation into operational support.
- Define handover requirements, ownership models, support structures, and operational controls.
- Ensure runbooks, training materials, support processes, and operational documentation are complete before transition.
- Minimise operational disruption during implementation and stabilisation periods.
Continuous Improvement
- Drive improvements in onboarding, implementation, readiness, and adoption practices.
- Standardise delivery approaches, templates, governance models, and controls.
- Identify opportunities to improve operational effectiveness and customer experience.
- Promote a culture of continuous improvement across the Operations function.
Decision Rights
The Head of Business Change is accountable for decisions relating to:
- Business change execution approaches.
- Operational readiness requirements.
- Adoption and training strategies.
- Onboarding standards and procedures.
- Configuration governance and controls.
- Transition-to-BAU requirements.
- Enterprise project execution and governance.
The role is consulted on:
- Product implementation impacts.
- Operational implications of new capabilities.
- Technology deployment readiness.
- Customer activation requirements.
The role is not accountable for:
- Product strategy.
- Product roadmap prioritisation.
- Product feature definition.
- Software engineering delivery.
- Technology architecture decisions.
- Technology platform ownership.
- Financial investment approvals.
Key Stakeholders
Internal
- COO
- Head of Operations
- Product Managers
- Head of Engineering
- Technology Leadership
- Commercial Managers
- Growth Managers
- Finance Leadership
- Risk and Compliance Teams
- Enterprise Functional Leaders
External
- Customers
- Partners
- Vendors
- Service Providers
Success Measures
Business Change
- Change adoption rate
- Readiness sign-off success rate
- Benefits realisation achievement
- Stakeholder satisfaction
- Change-related incident rate
Project Delivery
- On-time project delivery
- Project milestone achievement
- Risk and issue resolution effectiveness
- Successful implementation outcomes
Customer Onboarding
- Onboarding cycle time
- Activation success rate
- Percentage of on-time go-lives
- Customer onboarding satisfaction
Configuration Management
- Configuration accuracy
- Configuration-related incident rate
- Configuration lead time
Operational Readiness
- Go-live success rate
- Hypercare incident rate
- Time to operational acceptance
- Successful transition-to-BAU rate
Experience Required
- 8–12 years’ experience in business change, operational transformation, programme delivery, onboarding, implementation, or operations leadership roles.
- Proven experience leading CRM, ERP, workflow, operational platform, or business system implementations.
- Experience managing cross-functional projects and organisational change initiatives.
- Experience operating within technology-enabled businesses.
- Strong understanding of operational governance, readiness, adoption, and transition management.
- Experience leading teams responsible for onboarding, implementation, configuration, or change management.
Leadership Expectations
The Head of Business Change will:
- Lead change with clarity, structure, and accountability.
- Drive adoption and operational readiness across the Enterprise division.
- Balance transformation objectives with operational stability.
- Build high-performing onboarding, configuration, and change teams.
- Create transparency around delivery progress, risks, and dependencies.
- Influence stakeholders across functions and organisational boundaries.
- Ensure change initiatives translate into sustainable operational outcomes.
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Job Description
- A vacancy exists for 2x Go-To-Market Co-ordinator within the Merchant Division, in Cape Town.
- The Community Channels team runs strategic projects through the sales team in the informal sector in South Africa. The Go-To-Market Co-ordinator manages and maintains sales tools and systems to drive maximum impact for the business.
Key Responsibilities include, but are not limited to:
- Owning strategic project deliverables
- Maintaining project progress trackers
- Running project meetings
- In-Field Project Visits
- Post-project reporting
- Designing, building and testing Project Forms
- Maintaining CRM systems
- Sales Team Support
- Using Field Sales Tools
In order to be considered for this position, the following requirements must be met:
- Matric
- Undergraduate Degree in Business, Tech or related field
- 1-3 years' work experience in relevant field: sales support, informal market fintech, project management
Technical Skills:
- Proficient in Excel, Powerpoint and Teams
- Experience using CRM and Sales systems
- Project management
Behavioural Competencies:
- Highly organised
- Strong sense of ownership
- Diligent, self-disciplined
- Attention to detail
- Clear communicator
- Problem-solving mindset
- Strong presenting skills
Closing Date 17 June 2026
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Job Description
Key responsibilities
- The key responsibility of this role is to attend to all legal requirements which stem from the Lesaka Group, with a focus on the Merchant Division of the Lesaka Group, under instruction from the group general counsel and the management team of the Merchant Division. The person will work with the existing legal advisors across the Lesaka group.
Key responsibilities for this role:
- draft and/or review and/or comment on and/or negotiate various agreements and other documents relevant to the conduct of the business (e.g. arrangements with suppliers, customers, business partners, etc. and customer terms & conditions);
- interpret and advise on existing contractual arrangements;
- advise on legal position and regulatory requirements applicable to the business;
- identify and assess legal risks for the various product offerings, processes and functions and develop risk mitigation strategies (where appropriate). This includes staying abreast of developments in the regulatory framework and proactively identifying any concerns and/or risk in conducting the business;
- manage and oversee litigation and legal disputes, including instructing and engaging external counsel, where necessary; and
- administration and other legal related support to the Merchant Division of the Lesaka Group.
Qualifications and Experience
- The candidate must have a Bachelor of Laws (LLB) from an accredited university within South Africa.
- The candidate must have at least 3 years post-articles experience at a top-tier South African law firm, alternatively proven in-house experience preferably within the national payment industry and/or financial services industry.
- It would be advantageous if the candidate has knowledge of, and experience advising on, the relevant legislation applicable to the businesses within the Lesaka Group (e.g. the Companies Act, National Payment Systems Act, relevant SARB directives, PASA frameworks, Financial Intelligence Centre Act, National Credit Act, Protection of Personal Information Act, Consumer Protection Act).
- Experience in drafting, reviewing, and negotiating complex commercial agreements.
Competencies
- Ability to collaborate and build strong relationships with stakeholders.
- Problem-solving and solution driven mindset.
- Commercial approach, rather than technical legalese.
- Excellent contractual drafting, analysis, and review skills.
- High level of professionalism and strong interpersonal skills.
- Eagerness to learn and develop skillset and knowledge base.
- Thorough and impeccable attention to detail.
- Excellent analytical and problem-solving skills.
- Strong communication and negotiation skills.
- Adaptable and flexible in order to manage the evolving legal and business landscapes.
- Strong administration and organisation skills.
- The ability to work under pressure while maintaining high standards and excellent quality of work.
- Ability to multitask and prioritize tasks effectively in a fast-paced environment.
- Team player, but ability to operate independently.
- Take initiative and display a work ethic that demonstrates going over and above what is expected.
Closing Date 24 June 2026
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Job Description
- We’re Hiring: Installation Coordinator – Lesaka Merchant Division (Hospitality), Nelspruit (Mpumalanga)
- Lesaka Merchant Division (Hospitality) is looking for a highly organised and proactive Installation Coordinator to join our team in Nelspruit, Mpumalanga.
- Reporting to the Area Manager – Mpumalanga, Eswatini & Mozambique, this role is critical in ensuring the smooth coordination of our installation lifecycle — from planning and readiness to execution and completion.
- This is the perfect opportunity for a detail‑driven, solutions‑focused professional who thrives in a fast‑paced operational environment and enjoys bringing structure, coordination, and efficiency to complex processes.
What You’ll Do
As an Installation Coordinator, your responsibilities will include:
Installation Planning & Control
- Owning and managing the installation schedule across regions
- Ensuring all installations are planned, confirmed, and aligned with client readiness
- Proactively identifying risks (stock, travel, readiness) and resolving them ahead of time
- Coordinating cabling and technical requirements prior to installation
Installation Readiness Management
- Verifying that all installations are fully prepared before dispatch, including:
- Stock availability and allocation
- POD alignment with quotes
- Client readiness confirmation
- Acting as the central coordination point between Sales, Clients, and Technical Teams
System & Data Accuracy
- Maintaining accurate and up‑to‑date records on Salesforce
- Managing POD documentation and submission to the central database
- Ensuring all installation data, schedules, and updates are correctly recorded
Logistics & Resource Coordination
- Coordinating technician allocations based on priority and workload
- Arranging travel, accommodation, and S&T for technicians
- Ensuring optimal utilisation of technical resources across regions
Stock & Asset Control
- Managing stock planning and availability for installations
- Overseeing issuing and receiving of stock
- Monitoring stock levels (new and refurbished) to prevent shortages
- Ensuring accurate monthly stock counts and reporting
Communication & Stakeholder Management
Maintaining clear and proactive communication with:
- Clients
- Sales teams
- Installation technicians
- Area Manager
- Providing regular updates on installation progress, delays, and risks
- Operational Support & Continuous Improvement
- Identifying process gaps and improving coordination workflows
- Supporting standardisation of installation processes and controls
- Ensuring compliance with operational SOPs
Minimum Requirements
To be considered, you should have:
- Experience in coordination, operations, or project administration (preferably in a technical or IT environment)
- Strong organisational and planning skills
- Experience working with systems such as Salesforce (advantageous)
- Excellent communication and stakeholder management skills
- Strong attention to detail and data accuracy
- Ability to manage multiple priorities in a fast‑paced environment
- Problem‑solving mindset with a proactive approach
- Willingness to work extended hours when operationally required
Who We’re Looking For
Someone who is:
- Highly organised and detail‑oriented
- Proactive and solutions‑driven
- Comfortable coordinating across multiple teams
- Calm under pressure and deadline‑focused
- Strong in communication and follow‑through
- Preference will be given in support of EE / AA measures.
Working Conditions
- Monday – Friday, 08:00–17:00
- Occasional extended hours during peak installation periods
- Office‑based role with regular coordination across regions
Key Result Areas (KRAs)
Installation Execution
- Installations delivered on time with minimal delays
- Installation Readiness
- All installations fully prepared prior to scheduled start
- System Accuracy
- Salesforce, PODs, and installation data consistently accurate and up to date
- Resource Efficiency
- Effective technician scheduling with minimal downtime and travel inefficiencies
Stock Control
- Accurate stock management with minimal variance and zero shortages
Communication Effectiveness
- Clear, proactive communication across all stakeholders
Process Improvement
- Continuous optimisation of coordination processes to improve efficiency
Closing Date 18 June 2026
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Job Description
- A vacancy exists for Base Administrator within the Merchant Division, in Cape Town.
- The ideal candidate as a Base Administrator will be required to work with substantial amounts of data and work independently as well as a member of a team.
Key Responsibilities include, but are not limited to:
- Managing daily, weekly, and / or monthly reports that show the effectiveness of the various sales representatives.
- Taking messages and emailing them to the relevant staff members where necessary.
- Expanding upon existing reports to ensure increased efficiency and to make sure you have the required information to assist the informal channel.
- Distributing said reports in the form of dashboards to the relevant sales manager.
- Using reports to identify devices that stop trading.
- Escalating these to the relevant salesperson / field technician for follow up.
- Dispatching Field Technicians.
- Ensure that any issues related to this are resolved satisfactorily be escalating to the relevant department head.
- Facilitating monthly boot stock and warehouse stock takes.
- Receiving and sending faulty devices.
- Facilitating and arranging shipments via courier services.
- Management of office facilities, i.e., ordering office supplies, arranging and setup of staff meetings, assisting sales manager and reps with travel requirements.
- Any ad hoc administration as required by the company.
To be considered for this position, the following requirements must be met:
- Matric / Grade 12 qualification.
- Any relevant tertiary qualification.
- 1-2 years’ experience working in sales, sales support, or administrative roles.
- Must be able to read a dashboard with sales figures.
Technical Competencies:
- Computer literacy – MS Office Suite.
- Must have knowledge of a CRM system.
Behavioural Competencies:
- Self-starter.
- Self-management.
- Willing to work in a productive team.
- Excited about new ventures and eager to learn.
Closing Date 18 June 2026
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Job Description
- We’re Hiring: Installation & Support Technician
- Lesaka Merchant Division (Hospitality) – Kimberley, Northern Cape
- Lesaka Merchant Division (Hospitality) is expanding our Installation & Support team, and we’re looking for a dedicated Installation & Support Technician to join us in Kimberley, Northern Cape.
- The successful candidate will report to the Area Manager and play a key role in delivering high‑quality POS installations, client training, and post‑implementation support across the region.
- This is an excellent opportunity for a hands‑on, customer‑focused technician who enjoys working in fast‑paced environments, solving problems in the field, and owning projects from start to finish.
What You’ll Do
As an Installation & Support Technician, your responsibilities will include:
POS Installations & Go‑Lives
- Installing and configuring POS hardware and software at client sites
- Executing POS and Back Office setups (stock control, administration, reporting)
- Managing go‑lives, including after‑hours support and hand‑holding
- Ensuring all installations meet quality, compliance, and SOP standards
Technical Support
- Providing technical and software support during business hours
- Delivering after‑hours standby support as per the regional roster
- Escalating or coordinating support cases to ensure timely resolution
Client Training & Handover
- Training client staff on POS and Back Office systems
- Ensuring clients are confident and operational before handover
- Obtaining client readiness and sign‑off where applicable
Team & Operational Support
- Collaborating with the regional technical team
- Taking ownership of allocated installation sections (POS or Back Office)
- Supporting team continuity during critical operational periods
Accountability & Ownership
- Taking full responsibility for assigned installations and support tasks
- Completing tasks regardless of time pressures or operational challenges
- Delivering professional, client‑centric service at all times
Minimum Requirements
To be considered, you must have:
- An IT qualification (A+ and N+ highly recommended)
- Windows networking experience
- 3–5 years of experience in the IT or technical support field
- Strong technical support background (essential)
- Excellent English communication skills (written & verbal)
- Strong problem‑solving capabilities
- Ability to work independently with minimal supervision
- Willingness to work irregular hours and travel between East London, Mthatha, and surrounding areas
- Your own reliable vehicle
Who We’re Looking For
Someone who is:
- Customer‑centric
- Technically confident
- Calm under pressure
- Proactive and solutions‑driven
- Comfortable working independently in the field
- Preference will be given in support of EE / AA measures.
Working Conditions
- Monday – Friday, 08:00–17:00
- After‑hours work required during go‑lives and critical support periods
- Standby duties as per the regional support roster
Key Result Areas (KRAs)
- Successful POS Implementations
- Installations completed on time and to standard
- Smooth go‑lives with minimal post‑implementation issues
Quality & Compliance
- Alignment to SOPs and technical standards
- Accurate configurations with minimal rework
Client Training & Readiness
- Confident, well‑trained client staff
- Smooth handovers with reduced dependency
Technical Support Delivery
- Responsive, effective support during business and after‑hours
- Issues resolved within acceptable timelines
Ownership & Reliability
- Full accountability for assigned work
- Reliable participation in standby and after‑hours duties
Team Contribution
- Effective collaboration
- Support during high‑demand periods
Closing Date 19 June 2026
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About the role
- In line with adumo’s purpose; to be a catalyst for Growth: Grow our customers, grow our communities, grow our continent and ultimately grow our people! The Growth Manager – Key Accounts role encompasses this purpose in its entirety.
- Actively manages a team of Key Account Managers who are responsible for managing a portfolio of Key Accounts in Adumo. Responsible for establishing & maintaining loyal customer relationships with the intention increasing Customer Lifetime Value through implementing effective key account strategies.
Key Responsibilities
Revenue Growth and Achievement
- Actively selling incentive, employee engagement and pre-paid programs to the corporate market and to enable the business to grow market share
- Prospect for new business to generate revenue in line with prescribed sales targets
- Actively pursue and meet prospective clients in line with predefined sales activities
- Accurately forecast opportunities and manage pipeline
- Regular client engagement, prospecting and meetings to ensure sales objectives are met
- Develop and refine sales messaging, obtain strong product knowledge and identify key deal-closing criteria
- Meet and exceed both qualitative and quantitative sales goals on a consistent basis
- Grow and maintain existing client revenue through the maintenance of strong relationships with said clients
- Ensure that existing clients are regularly updated on new service offerings and up-sell these additional services and upgrades to grow existing revenue
- Leverage client cross sell and upsell opportunities
- Focus sales efforts to optimise performance for key revenue generating Innervation Rewards products and services
- Keep abreast of the adumo Payouts product and services offerings to achieve sales target objectives and use this knowledge to position the products/services in the industry
- Planning and forecasting (Existing client and new clients)
- Provide input to the account management strategy
- Provide input to the account management calling plans
Plans include the following:
- current target achievement and tracking
- number of new prospects engaged
- Number of Deals Closed per week
- Value of deals closed per week
- action steps needed to achieve goals
- methods of monitoring results and adjusting sales plans where required
- Schedule client meetings/interactions
- Plan and confirm weekly meetings with prospective and existing clients and new leads
- Block time in diary to plan for dedicated prospecting to ensure that required client meeting quota is met
- (meetings for following week are to be confirmed and planned for in the previous week)
- Plan sufficient interactions/engagements to close deals
- Research potential leads and ensure leads are qualified and client business meetings are justifiable
- Plan ahead for out of office time to ensure that client requests are responded to timeously or that clients are informed of a possible delayed response and are directed to alternative contacts in urgent cases
Client Service (Existing accounts)
- Adhere to pipeline and ensure regular interactions with clients to guarantee up-to-date understanding of client wants, needs, perceptions and buying behaviours.
- Keep track of client preferences and interests, etc. for strategic advantage whilst maintaining awareness of client ethics policies.
- Ensure that quotes/proposals are provided to clients timeously
- Ensure that all client interactions and responses to requests are accurate, agile, timeous and courteous.
- Assume accountability for the profitability of allocated accounts
- Ensure all client quotes/order forms are submitted timeously to Operations for processing
Market
- Remain aware of key competitors and conduct basic comparative analyses of the strengths and weaknesses of competitive offerings to identify market opportunities and gaps.
- Apply understanding of market to position and optimise selling and to be able change tactics in line with market and corporate needs.
- Ensure implementation of brand management strategies i.e., adapt appropriate marketing collateral for each prospect, use approved brochures, proposals and all other relevant sales collateral – to create brand appeal and to be Innervation Rewards’ ambassador.
- Maintain market, technology, and customer knowledge.
Reporting
- Remain aware of key competitors and conduct basic comparative analyses of the strengths and weaknesses of competitive offerings to identify market opportunities and gaps.
- Apply understanding of market to position and optimise selling and to be able change tactics in line with market and corporate needs.
- Ensure implementation of brand management strategies i.e., adapt appropriate marketing collateral for each prospect, use approved brochures, proposals and all other relevant sales collateral – to create brand appeal and to be Innervation Rewards’ ambassador.
- Maintain market, technology, and customer knowledge.
Qualifications and Experience
- B Com Business Administration (NQF Level 7)
- B Com Honours Business Administration (NQF Level 8)
- 3 years l experience with management of sales and account management teams
- 7-10years’ experience working in a corporate sales environment
- 5 years leadership experience with management of sales and account management teams
- 7-10 years’ experience in using a CRM tool for managing customers
- Intermediate knowledge using Outlook, Word, Excel, PowerPoint
- A valid driver’s license and own reliable transport
Competencies
- High sales focus and customer orientation
- Problem Solving
- Excellent communication (written and verbal) and the ability to influence an audience
- Research
- Quantitative
- Presentation
- Interpersonal
- Administration
- Networking
- Ability to read people
- Prospecting
- Boardroom Negotiation
- Strategic selling
- Closing of sales
- Planning
- Time Management
- Creative
- Design
- Solution selling
- Strategic Account Management
Closing Date 01 July 2026
Method of Application
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