Handyman : Workshop - Wild Coast at Sun International

Job Purpose

• Responsible for performing multiple first line repairs and maintenance tasks throughout the day, which could include, but is not limited to: carpentry work; electrical; plumbing; painting; HVAC; flooring; and general facility repairs.

Education

• Grade 12 or equivalent National Technical Certificate

Experience

• Minimum of 1 year experience in a general maintenance repair

Skills and Knowledge

• Initiative
• Attention to detail and quality.
• Building Positive Working Relationships
• Customer Centricity & Stakeholder focus
• Drive for Results
• Working experience of SHE legislation and standards
• Use and storage of tools and maintenance equipment.

First-line troubleshooting in areas of:

•  Carpentry work.
•  Electrical.
•  Plumbing.
•  Painting.
•  HVAC.
•  Flooring.

Know how:

• Knowledge required involves the practical application of work procedures and processes.
• Planning is generally on a short-term basis (weekly) and within regular activity cycles.
• Communicates, co-ordinates and interacts with others in the value chain to ensure the department achieves its SLA with the units.
• Manages one's time and resources to ensure that objectives are achieved effectively and on time.

Problem Solving

• Interprets customer requirements in terms of services available and the applicable constraints.
• Takes initiative in making decisions which are made within well-defined, somewhat diversified procedures and limits of authority.
• Considers all the facts, options, and possible outcomes prior to making decisions.
• Works independently and is orientated towards solving customer queries.

Accountability

• Takes ownership of requests and requirements.
• Always follows laid-down policies and procedures, operating in line with rules, regulations, system parameters and internal controls.
• Supervises progress, results and service offered on the shift.
• Interprets customer requirements in terms of services available and facilitates operational processes.
• Refers problems falling outside parameters to the manager for resolution.

Work Condition & Special Requirements

• Ability to work shifts that meet operational requirements.
• Physical ability to lift and control relevant machinery, and equipment and mobility to move around as per job requirements.
• Manual dexterity, overall coordination and good balance are required.

Key Performance Areas

General, Equipment, Infrastructure and System Maintenance

• Check in with services office for scheduled jobs after the completion of each job and at the end of each workday.
• Responsible for time management of jobs scheduled each day.
• Prepare necessary tools and PPE for the day ahead.
• Respond to requests relating to various equipment and systems installations, repairs, and upgrades in line with scheduled repairs and preventative maintenance plans.
• Conduct investigations and diagnose system or equipment faults.
• Troubleshoot and complete routine and light repairs in line with identified faults.
• Inspect and audit supplies, machinery and systems and address any risk areas.
• Assist tradespeople with electrical, plumbing or HVAC repairs.
• Complete minor electrical repairs and maintenance: light bulbs, wiring, circuit breakers, fuses
• Perform general carpentry construction and installation repairs: woodwork, sanding, painting, build cabinets, etc.
• Perform general plumbing activities: Toilets, faucets, fix leaks, etc.
• Conduct facility and infrastructure repairs: doors, doorknobs, locks, broken tiles, polish floors, staining, pressure washing, roofing and windows.
• Conduct check-ups on systems and perform any preventative maintenance, escalating the need for any major repairs.
• Adjust system settings and conduct performance tests using specialized tools.
• Keep management up to date and feedback on status and challenges with regards repairs and installations.
• Store and secure parts and tools needed in line with regulations and SOPs.

Maintenance Compliance

• Inspect and test different systems to ensure compliance with safety regulations.
• Store maintenance assets; technical stock and parts in line with regulations
• Maintain Personal Protective Equipment in line with specifications and regulations.
• Keep up to date with latest safety, health and environmental regulations and update skills in line with updated equipment and systems, as well as regulations around HVAC requirements.
• Keep up to date with policies and procedures for installing, maintaining, and repairing HVAC equipment or machinery; as well as revised testing or installation procedures, and align practices.