Head, Card Enablement and Operations at Standard Bank Group

Job Description

• To provide direct contracted Operations services (e.g. Human Capital Shared Services, Payroll, Businesses Operations, etc.) to all domains & countries across all geographies. To provide operational leadership and management of the shared execution services in Group Technology and Operations. To provide day to day management of the delivery structures ensuring required Operations capabilities are responsive to the needs of the Group, Corporate Functions & countries, against approved toolboxes.

Qualifications

• Type of Qualification: First Degree
• Field of Study: Information Technology
• Experience Required
• Operations Enablement

Operations

• 8-10 years
• Experience of the full lifecycle design and development covering multi-tier environments and markets. Significant experience managing technology in large multi-dimensional corporate environment, preferably financial industry, Managing delivery of 3rd parties and Africa Region experience. Knowledge of Agile and Lean frameworks, methods and practices.
• 8-10 years
• Prior experience managing large teams providing managed services to customers. Experience in managing vendors/suppliers of professional Technology and Operations services. Leadership/management experience across multiple geographies.

Additional Information

Behavioural Competencies:

• Articulating Information
• Challenging Ideas
• Convincing People
• Developing Strategies
• Directing People

Technical Competencies:

• Business Process Improvement
• Emerging Technology Monitoring
• IT Knowledge
• IT Strategy & Planning
• Service Level Management