Head: Content Design and Production at Regenesys Business School

Job Summary

• Regenesys seeks a candidate to head up, manage and drive innovation in the Content Design and Production Department, ensuring accurate and timeous development and management of digitised learning materials for learning programmes at Regenesys in accordance with internal and external market demands. These learning materials pertain to CHE or SETA related learning programmes and include study guides, assignments, examinations, pre- and post-test assessments, Portfolios of Evidence (POE), slides and relevant matrixes.

Reports to:

Chief Academic Officer

Qualifications and Experience

Minimum Qualifications:        

• Master’s Degree (preferably M. Com, MBA or MBL)

Minimum Experience:

• At least 5 years experience in a similar position;
• Ability to manage and inspire staff;

Experience in creating innovative interactive and digitised learning materials and assessments; and

Experience in establishing effective partnerships within and outside the organisation.

Essential Duties and Responsibilities

• Managing a team comprising of Course Writers, Editors the CDP Coordinator/Project Manager and the Librarian (Resource Centre):
  • Providing leadership and direction to the team;
  • Assigning tasks to team members and monitoring their performance;
  • Supporting team members and instituting a development plan if they lack skills, knowledge or motivation;
  • Managing the performance of all team members against their KPIs to ensure optimal performance of the team; and
  • Conducting annual performance appraisals.

• Developing new and revising existing learning materials that are innovative based on research:
  • Conducting market analysis to determine new products that should be developed;
  • Consulting and developing writers from the CDP team to work with key clients or relevant stakeholders to determine their education and training needs;
  • Developing new learning materials in accordance with the approved learning outcomes;
  • Consulting with the Advisory Board/Academic Cluster of each programme to ensure that the learning materials meet the needs of industry; and
  • Implementing new and innovative learning and teaching techniques and technology in conjunction with the Learning and Teaching Department to produce innovative, interactive and digitised learning materials and assessments.

• Moderating and assuring the quality of learning materials produced by writers:
  • Reviewing the learning materials developed by writers in accordance to Regenesys’ Material Development Standards. Ensuring that the material addresses the relevant learning outcomes (as set out by the Curriculum Office), is clear and coherent, contains relevant content and is referenced according to the correct referencing format (e.g. APA 7 Reference Style);
  • Ensuring that there is articulation of content between the qualifications and that there is no repetition of content within and between qualifications; and
  • Ensuring the learning materials are formatted and language edited properly.

• Ensuring Quality Assurance:
  • The Head of Content Design and Production is responsible for the overall quality of the learning materials; and
  • Ensuring quality updates of materials and assessments based on feedback from students, facilitators, advisory bodies, assessors and moderators.

• Developing/aligning, implementing and monitoring a strategic plan for the team:
  • Implementing the team’s strategic plan and being cost-conscious.

• Establishing, managing and monitoring a user-friendly knowledge management database system so that knowledge is stored safely and accessed easily.
• Collaborating with and supporting departmental units at Regenesys to ensure quality development and dissemination of learning materials. Specifically:
  • The Dean, Chief Academic Officer, The Registrar, Head: Instructional Technology and Design, Head: Learning and Teaching, Academic Heads, Curriculum Manager, Skills Head and Head: Quality Assurance and Accreditation:
    • Assisting in the review of learning outcomes and the overall quality of study guides and assignments in conjunction with the team and review the overall quality of study guides and assessments;
    • Ensuring the correct materials are released timeously for production and use by students and academic staff;
    • Training/orientating new and existing facilitators so that they are familiar with the learning materials and any changes to it, in collaboration with Head: Teaching & Learning; and
    • Training academics to develop academically rigorous assessments, rubrics and marking memoranda.
  • Head: Admissions, Head: Student Support and Administration, Sales and Marketing Manager – clarifying the needs of clients insofar as their unique customisation requirements.

• Managing library resources in conjunction with the librarian:
  • Managing the librarian and the library;
  • Ensuring the best price is negotiated and signing SLAs with relevant publishing houses;
  • Participating in reviewing and revising the yearly textbook recommendation list and negotiating with relevant publishing houses for access to these materials.

• Supporting the Head of Quality Assurance and Accreditation in accreditation processes and ensure that our CHE or SETA qualifications are accredited before being offered.
• Regenesys team responsibilities:
  • Attending Regenesys staff meetings, training activities and functions (e.g. team building, year-end and strategic planning functions);
  • Providing general academic team support; and
  • Delivering and/or contributing to the development of presentations at strategic planning sessions or relevant forums. 

Skills Requirements

Communication:

• Able to get consensus and collaboration across many business units;
• Can explain complex concepts simply;
• Is enthusiastic and generates this characteristic in others;
• Able to communicate with all levels of management and staff;
• Establishes straightforward, productive relationships;
• Treats all individuals with fairness and respect, demonstrating sensitivity for cultural and gender differences; and
• Shows great drive and commitment to Regenesys’ mission.

Drive for Results:

• Makes things happen;
• Is proactive;
• Takes responsibility and accountability;
• Balances “analysis” with “doing”;
• Sets high standards for self and is actively focused on their achievement;
• Commits to organisational goals; and
• Excellent ability to prioritise tasks, manage time and ensure deadlines are met.

Staff Management and Teamwork:

• Able to build a strong and productive team;
• Collaborates with others across departments;
• Works effectively with a diverse workforce;
• Willing to seek help as needed in other areas of the Regenesys Brand; and
• Is able to manage their stress well and potential areas of conflict with others in a proactive manner.

Learning and Knowledge sharing:

• Open to new ideas and trying new innovative techniques and approaches;
• Shares knowledge and creates an environment where others can do the same;
• Applies expert knowledge in their daily work; and
• Actively builds partnerships for learning and knowledge sharing, internally and externally.

Analytical Thinking and Decisive Judgment:

• Analyses issues and problems systematically, gathering broad and balanced input, drawing sound conclusions and is able to translate these conclusions into timely decisions and actions.

Essential Duties and Responsibilities

The successful candidate should be able to:

• Manage a department and its staff;
• Allocate work and manage the delivery process of each material developer;
• Work collaboratively with the Head of Instructional Technology & Design
• Apply research skills in the public and developmental environment;
• Analyse and interpret learning outcomes and unit standards, depending on the project;
• Plan and design innovative course material;
• Use a variety of information sources to obtain relevant information;
• Apply strong writing skills to develop interactive outcomes-based course material;
• Quality assure course material on a variety of topics across the Regenesys Schools;
• Apply information literacy skills;
• Compile executive reports for internal use, as well as other reporting required by the Quality Assurance Office, Senate or the Chief Academic Officer; and
• Meet strict deadlines and remain within budget.

 Key Qualities: 

• Managerial experience;
• Able to motivate and work well with a team;
• A positive attitude;
• Dynamic;
• Strong attention to detail;
• Has a keen understanding of students and their needs;
• Able to work under pressure;
• Calm and able to work through any issue or conflict whether internal or external;
• Articulate and an excellent communicator;
• Self-starter and eager to act on initiative; and
• Demonstrates professionalism, speed and accuracy.