Head: Equity and Equity Derivatives - JHB at wePlace

Job Purpose

• To manage a team that ensures orderly markets and enhance growth of financial instruments by monitoring and ensuring liquidity takes place as per organisational rules to protect reputation and integrity of the organization.

Job Content
Business and Financial Results Management

• Provide input into departmental /divisional budget to ensure appropriate resource allocation in achievement of departmental goals
• Manage assigned budget through monitoring and seeking cost effective ways of achieving departmental goals
• Track projects against project milestones and in accordance with performance agreement of each team member
• Measure efficiency against project milestones, department milestones and performance agreement
• Ensure efficient operation by making recommendations after looking at risks and issues in accordance with their performance agreements

Stakeholder Relationship Management

• Interact with others in a way that promotes openness and trust and gives them confidence in one’s intentions.
• Meet agreed client objectives by understanding and adhering to internal and external Service Level Agreements , regulatory directives and staff Key Performance Agreements to ensure clarity and ensure client service and satisfaction
• Meet own and staffs agreed client service and satisfaction objectives by maintaining SLA’s, understanding impact and scheduling meetings to provide feedback to stakeholders
• Work with different stakeholders within the organisation to meet Strategic Initiatives
• Build relationships with colleagues, peers and staff by using appropriate interpersonal styles

Process Management

• Create and implement staff  and resource plans clear work allocation accountability to deliver on the departmental/divisional strategy
• Monitor KRA’s and SLA’s on a constant basis to ensure that timelines are met and work is executed in a timely manner and that prompt corrective action can be take should a timeline not be met
• Oversee the operations desk by monitoring group emails addresses and responding to clients in a timely manner to ensure that daily procedures are completed effectively, timeously and accurately
• Monitor and manage settlement of derivatives to ensure that settlement takes place as per organisational rules tp mitigate related risks
• Monitor and manage Interest Rate Market through curve valuations until such time that this responsibility is transferred to Information Services.
• Assist with investigations on possible new systems or upgrade of current systems to cater for integrated clearing strategy
• Assist with risk management by identifying and escalating risks that may have an effect on the clearing and settlement of derivatives
• Ensure that regulatory actions are consistent, appropriate, clear and cost-effective in the interests of maintaining efficient and well-functioning financial markets in South Africa
• Conduct relationship meetings with stakeholders to receive and provide feedback on an annual basis or when the needed as appropriate for the issue
• Measure teams effectiveness and year on year improvement by measuring against SLA’s and KPA’s and conducting performance reviews
• Ensure staff are equipped to deliver quality service by supplying the necessary tools such connectivity ensuring business continuity
• Conduct manual interventions when inaccuracies cause system failure or down time minimising a snowball effect managing on of the major challenges faced
• Resolve related PTIS operational problems in a determined manner using past experience to adapt and improve a situation
• Take full accountability by making decisions and escalating appropriately
• Ensure that team processes are aligned where operating across multiple technology environments - i.e., Nutron / Nuclears and RTC.
• Ensure that the team has a full understanding, and in-depth knowledge, of the systems that support the derivatives markets
• Work closely with the Product owners for the systems that support the derivatives markets, to ensure that all necessary changes are brought to the systems to increase operational efficiency and excellence.
• Ensure all team and individual actions and processs are focussed on delivering optimal customer service.
• Resolve customer queries and claims quickly and professionally
• Communicate effecitvely - i.e. professionally, timeously and informatively - to customers at all times.
• Identify risks to operational procedures and processes and implement solutions in order to ensure the best possible outcome to all stakeholders.
• Ensure a continual focus on operational efficiency at all times by continually finding improvements to people, processes and technological capability
• Mitigate the impact of not meeting deadlines by understanding the full impact and escalate appropriately
• Cross-skill staff to assist when there is a staff shortage to ensure there is no down time

Team Management

• Ensure all team members understood and supported vision and divisional strategy
• Take accountability for making others successful by removing obstacles to team performance and success
• Participate in recruitment processes to ensure selection contributing to success of team
• Ensure on boarding process is followed for all new hires and transfers to embed the organisations values and cultures
• Ensure self and team members has required skill and professional/ technical expertise by assessing gaps and development areas and creating development plans
• Ensure each team member has a job profile that profiles team member with a view of full performance in the job
• Create performance agreement for each team member with measurable goals and objectives so that they understand how their performance will be viewed, recognised and rewarded
• Conduct performance review sessions with team members to review performance and progress against targets and agree on appropriate action required to meet targets or standards
• Constantly monitor performance against KPA to ensure performance and use interpersonal skills to assist staff
• Engaged with team in such a way that the feel motivated to achieve better performance feel respects and diversity valued
• Epitomise living the organisations values and keep team accountable for displaying the values in their behaviour
• Manage poor performance decisively by ensuring that the staff member is trained and coached to address any skills gaps, and is managed according to the organisations performance improvement programme.

Reports

• Number of direct reports: 3—8

Qualifications:

• Essential Qualification: Degree in Financial Markets
• Preferred Qualification: Post Grad Degree Financial Markets

Previous Experience

• 10 years plus experience in a financial markets’ environment including 4 years having managed a team