Jobs at MAN Automotive (South Africa) (Pty) Ltd

Description

• Develop a strong network within the region.
• Maintain an updated customer database by interacting with active and non-active customers.
• Conduct customer visits with current and prospective customers including visits with management.
• Ensure that the entire deal is concluded from quotation process through to delivery.
• Ensure all relevant documentation is collected and submitted timely.
• Ensure the trade-in process(if applicable) is completed & signed off before completion of the deal.
• Ensure that all administration required is obtained and completed.
• Ensure payment is received timely from customers.
• Achieve sales targets.
• Analyse trends and needs.
• Achieve & Increase market share.

Requirements

Qualifications:

• Grade: 12 Matric Certificate.

Skills:

• Attend training courses, ensuring that they contribute and successfully pass.
• Pro-active, highly motivated and pay attention to detail.
• Work well under pressure and maintain good customer relations.
• Process orientation and compliance skills.
• Encourage Team Work.
• High level communication, interpersonal relations and negotiation skills.
• Time Management Skills.
• Good understanding of operational aspects of the business.
• Customer focused with a results driven approach.
• EC or EC1 drivers licence.

Experience:

• Experience in the same/similar role - 3 years.

Closing Date: 16/04/2024

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Description

• Provide effective customer contact regarding all aspects on repairs undertaken on customer’s vehicle.
• Ensure prior authorization of repairs/service is obtained & customers’ signature is on the job card.
• Ensure description, customer and vehicle details and confirmation of the payment method are in order.
• Responsible for the intake of customer vehicles through completion of job cards detailing work.
• Manage the 24 hour breakdown service.
• Perform standby duties as per the set schedule.

Requirements

Qualifications:

• Grade: 12 Matric Certificate
• Technical qualification or a comparable qualification

Skills:

• Computer Literate.
• Customer focused with a results driven approach.
• Good communication (oral and written) & interpersonal relations skills.
• Pro-active, reliable, be self-motivated
• Work independently though being a team player.
• Work well under pressure and maintain good customer relations

Experience:

• Experience of ESA - 1 year
• Experience in a similar role in the automotive industry - 5 years
• Experience in the heavy commercial vehicles industry - 1 year

Closing Date: 16 April 2024

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Description

• Achieve the budgeted turnover, profit margins and CSM targets for parts.
• Control the overall budget of Parts department including personnel and overhead costs.
• Responsible for the management of staff in the Parts department.
• Manage the inventory to ensure optimum economic inventory levels.
• Responsible for the stock taking administration.
• Achieve an efficient operation by meeting objectives on operating policies and standards.
• Standards as per the dealer standards program.
• Ensure ongoing increase in new customers and the retention thereof.
• Conduct regular customer on site visits.

Requirements

Qualifications:

• Grade: 12 Matric Certificate.

Skills:

• Computer Literate.
• Work well under pressure and maintain good customer relations.
• Good communication (oral and written) & interpersonal relations skills.
• Customer focused with a results driven approach.
• Pro-active, highly motivated and pay attention to detail.
• Work independently though being a team player.

Experience:

• Experience, leading and motivating a team - 5 years.
• Experience in a Parts Department within an automotive parts business - 5 years.

Closing Date: 17/04/2024