Head: IT Operations at Postbank (SOC) Ltd

Job Responsibilities

• Technology Operations: Oversee the day-to-day operations of the bank's technology systems, including infrastructure, applications, and data centers.
• System Maintenance: Ensure the maintenance and support of technology systems, including upgrades, patches, and troubleshooting.
• Disaster Recovery: Develop and implement disaster recovery and business continuity plans to ensure minimal disruption to banking services.
• Risk Management: Identify and mitigate technology-related risks, including cybersecurity threats, data breaches, and system failures.
• Compliance: Ensure compliance with regulatory requirements, industry standards, and internal policies.
• Vendor Management: Manage relationships with technology vendors, including contract negotiation, performance monitoring, and issue resolution.
• Budgeting and Cost Management: Manage the IT Operations budget, including cost allocation, forecasting, and optimisation.
• Talent Management: Lead and develop a team of technology professionals, including recruitment, training, and performance management. 

Qualifications and Experience

Qualifications:

• Bachelor’s degree in computer science, Information Technology, or a related field. Certified Information Systems Security Professional (CISSP): Certification in information security, including security management, risk management, and incident response. Certified Information Technology Infrastructure Library (ITIL): Certification in IT service management, including service strategy, service design, and service transition. Certified Scrum Master (CSM): Certification in agile project management, including Scrum framework, roles, and ceremonies.

Years of experience:

• 10+ years of experience in technology management, including experience in banking or financial services. 5+ years of experience in leadership roles, including experience managing teams and budgets.
• Banking industry experience, ability to build and maintain relations with banking regulators (FIC, PASA, Bankserv)