Head: Logistical and Administrative Support at City of Johannesburg

Minimum Requirements: 

• Matric Certificate 
• Bachelor’s degree in Logistics, public administration, Public Management or Business Management at NQF Level 7 
• 10 years’ overall experience in Logistics and Contract Management, of which 5 – 7 years must be at a leadership/management level 
• A valid Driver’s Licence 

Primary Function: 

• To ensure the optimal availability and efficient utilisation of Logistical Administrative support services according to the needs of City of Johannesburg user departments and entities, as well as ensuring the efficient utilisation thereof. 

Key Performance Areas: 

• Performance management to ensure a high-performing Directorate characterised by effective leadership, organisational capability, employee engagement, and sound human resource governance, enabling the achievement of strategic and service delivery objectives 
• Financial management to ensure effective financial governance and oversight through sound budget management, financial control, asset management, statutory compliance, and audit assurance, enabling the sustainable delivery of logistical and administrative support services 
• Strategic management to ensure strategic leadership and governance that enhances the effective implementation of the Directorate's strategy, achievement of service delivery objectives, optimal resource utilisation, and alignment with the City's strategic priorities and legislative requirements 
• Contract management to ensure effective contract governance through strategic oversight of contracts and Service Level Agreements, ensuring supplier performance, legislative compliance, value for money, risk mitigation, and sustainable service delivery. 
• Operations Management to ensure effective operational management through strategic leadership, quality assurance, operational excellence, continuous improvement, and the efficient delivery of logistical and administrative support services. 

Leading Competencies: 

• Knowledge of archives, records, and information management principles and practices. 
• Knowledge of logistics, dispatch, courier, and administrative support service operations.
• Knowledge of printing services, document production, and records distribution processes. 
• Knowledge of food and venue management services, hospitality operations, and event support services. 
• Knowledge of contract management, Supply Chain Management, and service level agreement (SLA) management. 
• Knowledge of relevant local government legislation, corporate governance, and municipal policies applicable to logistical and administrative support services 

Core Competencies: 

• Strategic Leadership and Management 
• People Management and Empowerment. 
• Financial and Resource Management 
• Strategic Planning and Execution. 
• Governance, Risk Management, and Compliance. 
• Contract and Supplier Relationship Management. 
• Service Delivery and Customer Focus. 
• Communication, Negotiation, and Stakeholder Management. 
• Problem-solving, Analytical Thinking, and Decision-making. 
• Change Management and Innovation. 
• Collaborative/Teamwork, Values and Integrity, Attention to detail, and quality-focused 
• Customer and Service Delivery Management (Batho Pele): Ethics, Professionalism; 
• Impact and Influence according to the City’s protocols, legislation, and standards.