Head: Nedgroup Trust at Nedbank

Job Purpose
To lead, direct and actively manage a fiduciary business. Attend to challenges and ensuring the business creates value for its clients and shareholders.

Job Responsibilities

• Direct and support a management team in overseeing a fiduciary business unit through financial, operational, HR, regulatory and risk practices.
• Analyse, model and scenario plan the business to seek efficiencies and revenue generation.
• Partake in divisional committee meetings and feedback on progress within the business on financials and business plans indentifying key issues for resolutions.
• Make decisions on transactions and the adequacy of financial viability of the various businesses.
• Review and analyse the key drivers of client, financial and human capital.
• Developing strategic plans for reorganising the business.
• Interact with multiple internal and external stakeholders, negotiating service level agreements for the business.
• Optimise reporting and utilise data to support an improvement strategy to build a sustainable business.
• Support the segmentation plan for clients with an entrepreneurial mindset and ability to rapidly problem solve.
• Improving client tracking tools and developing KPI's and metrics to identify and quantify quality and operational performance improvement opportunities.
• Identifying and resolving root causes of client issues while understanding the importance of urgency and accuracy of redesigning processes and developing solutions to achieve client goals.

People Specification

• Essential Qualifications - NQF Level
• Professional Qualifications/Honour’s Degree

Preferred Qualification
A relevant business degree preferably linked to a registered certification e.g. CA(SA) / BCom / LLB / MBA, etc.

• Essential Certifications
• Fiduciary Institute of South Africa (FISA)

Type of Exposure

• Developing a functional/divisional strategy
• Developing a divisional strategy plan
• Managing complex boardroom dynamics and exhibiting a strong boardroom presence
• Managing multiple functions
• Formulating and implementing communication strategies to cascade functional strategies
• Conducting benchmarking exercises to investigate improvement opportunities
• Executing major organisational change
• Networking and building relationships
• Making financial decisions
• Managing business risks

Minimum Experience Level

• Fiduciary (Trust, Wills and Estates) knowledge is NON-NEGOTIABLE.
• A strong history of at least 10 years of Senior Management experience focussed on problem solving and risk based financial focus.
• 4 - 5 years' experience in managing business transformation and leading projects.
• Exceptional analytical skills and self-reliance to translate complex data into meaningful insights.
• Understanding of operational due diligence, restructurion and performance improvement.
• Demonstrated aptitude for quantitative and qualitative analysis with a deep understanding of financial statements and operational performance metrics.
• Ability to motivate, mentor and manage a management team with a view to grow skills and business acumen.

Technical / Professional Knowledge

• Business administration and management
• Change management
• Client service management
• Communication Strategies
• Financial Accounting Principles
• Governance, Risk and Controls
• Principles of project management
• Relevant regulatory knowledge
• Stakeholder management
• Strategic planning
• Behavioural Competencies
• Customer Focus
• Establishing Strategic Direction
• Operational Decision Making
• Inspiring Excellence
• Driving Execution
• Sharing Responsibility