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  • Posted: May 17, 2021
    Deadline: Not specified
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    Nedbank Group Limited is a bank holding company that operates as one of the four largest banking groups in South Africa. The company's shares have been listed on the JSE Limited since 1969. The group offers a wide range of wholesale and retail banking services through four main business clusters, namely Nedbank Corporate and Investment Banking, Nedbank Retai...
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    Head: Nedgroup Trust

    Job Purpose
    To lead, direct and actively manage a fiduciary business. Attend to challenges and ensuring the business creates value for its clients and shareholders.

    Job Responsibilities

    • Direct and support a management team in overseeing a fiduciary business unit through financial, operational, HR, regulatory and risk practices.
    • Analyse, model and scenario plan the business to seek efficiencies and revenue generation.
    • Partake in divisional committee meetings and feedback on progress within the business on financials and business plans indentifying key issues for resolutions.
    • Make decisions on transactions and the adequacy of financial viability of the various businesses.
    • Review and analyse the key drivers of client, financial and human capital.
    • Developing strategic plans for reorganising the business.
    • Interact with multiple internal and external stakeholders, negotiating service level agreements for the business.
    • Optimise reporting and utilise data to support an improvement strategy to build a sustainable business.
    • Support the segmentation plan for clients with an entrepreneurial mindset and ability to rapidly problem solve.
    • Improving client tracking tools and developing KPI's and metrics to identify and quantify quality and operational performance improvement opportunities.
    • Identifying and resolving root causes of client issues while understanding the importance of urgency and accuracy of redesigning processes and developing solutions to achieve client goals.

    People Specification

    • Essential Qualifications - NQF Level
    • Professional Qualifications/Honour’s Degree

    Preferred Qualification
    A relevant business degree preferably linked to a registered certification e.g. CA(SA) / BCom / LLB / MBA, etc.

    • Essential Certifications
    • Fiduciary Institute of South Africa (FISA)

    Type of Exposure

    • Developing a functional/divisional strategy
    • Developing a divisional strategy plan
    • Managing complex boardroom dynamics and exhibiting a strong boardroom presence
    • Managing multiple functions
    • Formulating and implementing communication strategies to cascade functional strategies
    • Conducting benchmarking exercises to investigate improvement opportunities
    • Executing major organisational change
    • Networking and building relationships
    • Making financial decisions
    • Managing business risks

    Minimum Experience Level

    • Fiduciary (Trust, Wills and Estates) knowledge is NON-NEGOTIABLE.
    • A strong history of at least 10 years of Senior Management experience focussed on problem solving and risk based financial focus.
    • 4 - 5 years' experience in managing business transformation and leading projects.
    • Exceptional analytical skills and self-reliance to translate complex data into meaningful insights.
    • Understanding of operational due diligence, restructurion and performance improvement.
    • Demonstrated aptitude for quantitative and qualitative analysis with a deep understanding of financial statements and operational performance metrics.
    • Ability to motivate, mentor and manage a management team with a view to grow skills and business acumen.

    Technical / Professional Knowledge

    • Business administration and management
    • Change management
    • Client service management
    • Communication Strategies
    • Financial Accounting Principles
    • Governance, Risk and Controls
    • Principles of project management
    • Relevant regulatory knowledge
    • Stakeholder management
    • Strategic planning
    • Behavioural Competencies
    • Customer Focus
    • Establishing Strategic Direction
    • Operational Decision Making
    • Inspiring Excellence
    • Driving Execution
    • Sharing Responsibility

    go to method of application »

    Estates Officer

    Job Purpose

    • To administer deceased estates and to add value to the business by referring sales leads to the rest of Nedbank Group so as to create holisitic value proposition for our clients

    Job Responsibilities

    • Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
    • Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
    • Identify and recommend opportunities to enhance processes; systems and policies and support implementation of new processes; policies and systems.
    • Ensure that all estates assets are insured against loss.
    • Draft a cash reconciliation statement which is checked for correctness by management before any cash distribution.
    • Update stats and have monthly meetings with Management to identify possible risks.
    • Get equity mandates from the heirs before liquidating any assets.
    • Explain the deceased estates administration process to the heirs and manage their expectations; by regular and ongoing communication.
    • Engage our internal clients (NFP; PFA) by keeping up to date with regular progress report.
    • Responding to client queries and complaints within 48 hours.
    • Escalating complaints to Management.
    • Foster professional relationships with beneficiaries; intermediaries and others.
    • Finalise estates within 12-months to ensure client satisfaction Generate revenue by taking executor's fees.
    • Finalise estates within the shortest possible time to maximise profits by making use of statistics progress report.
    • Receive all relevant documents from the heirs and send them to the relevant authorities for processing.
    • Take control of the deceased assets and ensuring that thery are allocated to the lawful heirs.
    • Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters; websites and attending sessions.
    • Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
    • Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
    • Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames.
    • Ensure information is provided correctly to stakeholders by maintaining knowledge and sharing knowledge with team.

    People Specification

    • Essential Qualifications - NQF Level
    • Matric / Grade 12 / National Senior Certificate
    • Advanced Diplomas/National 1st Degrees

    Preferred Qualification
    Post Graduate Diploma: Financial Planning.

    • Essential Certifications
    • Preferred Certifications

    Type of Exposure

    • Working with a group to identify alternative solutions to work situations.
    • Sharing information in different ways to increase stakeholders understanding
    • Building and maintaining effective cross-functional relationships with internal and external stakeholders
    • Comparing two or more sets of information
    • Interacting with diverse people.
    • Interacting with external clients
    • Tracking cost against a budget
    • Working in a fast-paced and changing environment
    • Working in a team
    • Working with spreadsheets

    Minimum Experience Level

    • 3-5years in legal / banking environment
    • Technical / Professional Knowledge
    • Microsoft Office
    • Administrative procedures and systems
    • Relevant regulatory knowledge
    • Relevant software and systems knowledge
    • Banking knowledge
    • Banking procedures
    • Cluster Specific Operational Knowledge
    • Business principles
    • Business terms and definitions
    • Governance, Risk and Controls

    Behavioural Competencies

    • Customer Focus
    • Work Standards
    • Collaborating
    • Communication
    • Managing Work
    • Building Partnerships

    go to method of application »

    Business Manager

    Job Purpose

    • To develop and maintain strong client relationships through ongoing strategic client portfolio management and understanding client’s strategic growth path to proactively develop solutions in collaboration with the SME’s across the Bank to meet the needs of the client.
    • Originate and identify opportunities, to cross sell for Business Bank and the broader Bank Group in line with strategic objectives of the Bank.

    Job Responsibilities

    • Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
    • Originate and identify value business clients
    • Source new business in adherence with coverage disciplines, i.e. Opportunity Tracker
    • Plan and outline strategic objective for the portfolio
    • Management of client portfolio
    • Manage opportunity tracking tool
    • Achieve net profit growth for business
    • Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutions
    • Maintenance of expert knowledge on specific products, pricing, application procedure, processing and timelines in order to drive and achieve relevant sales targets. 
    • Maximise Business Portfolio by cross selling opportunities and strengthen client relationship 
    • Provide accurate and reliable sales and service statistics.
    • Manage own development to increase own competencies 
    • Communicate client interactions and feedback to stakeholders with regards to client developments through call reports and face-to-face discussions
    • Initiate client scoping to gain client insights
    • Coordinate the creation of innovative solutions for specific product areas based on client feedback
    • Proactively manage credit facilities to ensure adequate limits are in place
    • Managed working capital on behalf of client, and escalated unresolved client issues
    • Manage complex relationships within support areas to ensure best outcome for both the client and the bank
    • Effective internal and external stakeholder relationship management
    • Initiate meeting with stakeholders, particularly, product specialists to track progress, manage expectations and ensure customers’ needs are met and exceeded

    Essential Qualifications - NQF Level

    • Matric / Grade 12 / National Senior Certificate

    Preferred Qualification
    BCom Accounting, BCom Economics, Financial Management Degree, Financial Data Science Degree, CA, CFA, CIMA

    Type of Exposure

    • Conducting root cause analysis
    • Analysing situations or data that requires an evaluation of multiple factors
    • Building and maintaining effective cross-functional relationships with internal and external stakeholders
    • Analysing and interpreting qualitative and quantitative data
    • Brainstorming ways of improving a product or situation
    • Challenging the status quo with a view to improving the environment or people's understanding
    • Conducting gap analysis
    • Coordinating and securing buy-in from internal stakeholders.
    • Comparing two or more sets of information
    • Providing professional advice/opinion

    Minimum Experience Level

    • 8 years experience in a sales or relationship management role in a banking environment.

    Technical / Professional Knowledge

    • Banking procedures
    • Communication Strategies
    • Data analysis
    • Governance, Risk and Controls
    • Nedbank policies and procedures
    • Nedbank vision and strategy
    • Principles of project management
    • Relevant regulatory knowledge
    • Relevant software and systems knowledge
    • Cluster Specific Operational Knowledge
    • Behavioural Competencies
    • Becoming a Business Advisor
    • High-Impact Communication
    • Managing Work
    • Sales Disposition
    • Sales Negotiation
    • Qualifying Sales

    go to method of application »

    Private Banker (Pretoria)

    Job Purpose

    • To deliver banking solutions to clients by understanding their business and needs through relationship management to achieve Nedbanks strategy to be the most admired bank.

    Job Responsibilities

    • Deliver banking solutions that meet client needs through understanding of client's business and needs through relationship management.
    • Demonstrate an understanding of risk parameters by managing client relationships according to credit principles
    • Improve results by tracking and analysing financial reports against agreed measures.  
    • Understand clients business and needs through proactive client relationship management according to portfolio mandate.
    • Build relationships with internal stakeholders through communication and networking as determined by client needs.
    • Collaborate with third parties by engaging with them as guided by requirements of solutions delivered to clients.
    • Complete tasks through planning and reviewing against set targets.
    • Manage resources (time, processes and support teams) to optimize value against client expectations.
    • Comply with risk standards,policies and procedures through training and development as required by group complianceframework
    • Research and analyse information by using problem solving techniques to propose solutions for work challenges.
    • Support the achievement of the  business strategy, objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems, process, services and solutions are aligned.
    • Identify training courses and career progression for self through input and feedback from management.
    • Ensure all personal development plan activities are completed within specified timeframe.
    • Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
    • Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.  
    • Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
    • Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g.. Green Strategy).
    • Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.

    People Specification

    • Essential Qualifications - NQF Level
    • Matric / Grade 12 / National Senior Certificate
    • National Certificates and Occupational Awards

    Preferred Qualification
    Degree in Business or Finance (e.g. BSc Economics, B Comm, Certified Associate of the Institute of Bankers, FAIS Accreditation Regulatory Examination Level 1.

    • Essential Certifications
    • FAIS Regulatory Examination 1 qualification

    Preferred Certifications
    Type of Exposure

    • Conducting root cause analysis
    • Working with a group to identify alternative solutions to work situations.
    • Analysing situations or data that requires an evaluation of multiple factors
    • Interacting with diverse people
    • Building and maintaining effective relationships with diverse internal and external stakeholders
    • Developing ways to minimise risks
    • Analysing and interpreting qualitative and quantitative data
    • Drafting reports
    • Interacting with various levels of management
    • Managing conflict situations
    • Managing multiple projects
    • Influencing stakeholders to obtain buy-in for concepts and ideas.
    • Answering customer questions
    • Sharing information in different ways to increase stakeholders understanding
    • Communicating complex information orally
    • Communicating complex written information
    • Brainstorming ways of improving a product or situation.
    • Challenging the status quo with a view to improving the environment or peoples understanding
    • Identifying trends
    • Checking accuracy of reports and rec
    • Communicating standards to others
    • Conducting gap analysis
    • Conducting a needs analysis
    • Comparing two or more sets of information
    • Coordinating and securing buy-in from stakeholders
    • Preparing and delivering presentations
    • Writing business proposals
    • Providing professional advice/opinion
    • Using different approaches in new work situations

    Minimum Experience Level

    • 4 - 5 years experience as a Private Banker within the Wealth Management environment.

    Knowledge and experience of handling a portfolio of UHNW clients with R5million NAV.

    Technical / Professional Knowledge

    • Banking knowledge
    • Banking procedures
    • Business Acumen
    • Business principles
    • Business writing
    • Communication Strategies
    • Data analysis
    • Governance, Risk and Controls
    • Microsoft Office
    • Nedbank policies and procedures
    • Nedbank vision and strategy
    • Principles of financial management
    • Principles of project management
    • Relevant regulatory knowledge
    • Relevant software and systems knowledge
    • Decision-making process
    • Nedbank culture
    • Cluster Specific Operational Knowledge
    • Behavioural Competencies
    • Communication
    • Energy
    • Building Trusting Relationships
    • Managing Work
    • Sales Disposition
    • Sustaining Customer Satisfaction

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    Digital Creative and Production Lead

    Job Purpose

    • The Senior Digital Production Manager will plan and manage cross-channel and cross-brand digital production requirements at Nedbank. This will include managing the production aspects of Digital projects, and coordinating with key stakeholders across the Organisation. The SDPM must have a solid understanding of existing and emerging digital technologies and multimedia capabilities. 

    Job Responsibilities

    • The SDPM will leverage process and tools to create schedules and budgets, allocate resources, manage dependencies, track status, identify and mitigate risks and issues, report status to stakeholders and ultimately deliver projects on and on budget. The person will manage copy, images and multimedia content production and adaptionfor marketing content, websites and other digital channels. The SDPM also serves as the digital production subject matter expect, resizing, retouching and adjusting of images and multimedia content - per specifications, across all digital platforms (paid, owned and earned).

    Data to day management of project pipeline, including demand management and forecast monitoring, evaluate and make trade off decisions project resourcing and capacity.

    • Provides strategic direction to the team and vendors as it relates to digital content quality check QC) activities, processes and standards. Has overall accountability for ensuring adherence of policies and practices that ensure the high-quality delivery of digital content and products. Accountable for ensuring compliance with all aspects of the GO/NO-GO process.
    • Manages digital production workflows, ensuring that processes are documented and communicated. Champions new and improved processes and new technologies and collaborates with other leaders as needed to define, leverage and implement best digital delivery practices.
    • Identify project resourcing adjustments, additions or reductions based on project pipeline.
    • Following standard process to define, estimate, plan and deliver digital marketing campaigns and technical projects.
    • Leveraging project management and collaboration tools such as Jira, Smartsheet and Office 365 (including Team, Sharepoint, etc.) to manage project and teams.
    • Managing internal teams and internal/external partner and vendors.
    • Clearly and concisely communicating project status to leadership, stakeholders and other teams in the program.
    • Managing digital creative reviews with internal stakeholders.
       

    Continuation of Job Responsibilities

    • Managing rollout of common tools and technology solutions across multiple teams and groups.
    • Closely work with clients, product and segment marketing leads to understand project ticket status.
    • Accountable for delivery with SLA's, and segment marketing leads, to understand project ticket status
    • Manages request workflow and assignment to production resources.
    • Responsible for scoping large scale production requirements e.g. web development projects.
    • Establish, monitor and communicate project plan and stats for all production projects.
    • Partner with stakeholders to identify process improvement opportunities. provide optimization recommendations and solutions.
    • Responsible for driving resolution to, and escalating issues risks associated with production pipeline, capacity and or scope.
    • Provide quality control for production, web development and plication delivery.
    • Accountable for the creation, delivery, effectiveness and accuracy of a variety of reports that inform forecasting and management of budgets and schedules.

    Essential Qualifications - NQF Level

    • Diploma
    • Advanced Diplomas/National 1st Degrees

    Preferred Qualification

    • Bachelor of Arts: Marketing , Bachelor of Commerce: Marketing

    Essential Certifications

    • Marketing Association of South Africa (MASA)

    Type of Exposure

    • Strategic thinking skills - the ability to think beyond the immediate and tactical.
    • Understanding of market strategy principles incl. market segmentation; target markets; positioning principles; branding principles; media & channel planning; social & digital platforms
    • Marketing Mix Optimisation skills - the ability to understand and apply all the elements of the marketing mix to successfully impact the marketing of a product or service
    • Ability to understand and apply knowledge of customer insights; CVP frameworks and products and services features & benefits to ensure effective marketing campaigns
    • Analytical skills - ability to process information/insights resulting in plans/interventions/campaigns that are effective
    • Creative evaluation skills - ability to judge creativity in the context of briefs; effective business solutions; & marketplace impact and dynamics
    • Influencing stakeholders to obtain buy-in for concepts and ideas
    • Sharing information in different ways to increase stakeholders understanding.
    • Brainstorming ways of improving a product or situation
    • Working with a group to identify alternative solutions to a problem.
    • Interacting with diverse people
    • Building and maintaining effective relationships with internal and external stakeholders

    Minimum Experience Level

    • Bachelor's Degree in the relevant field.
    • Minimum of 5 year of digital mangement to include capacity management.
    • Minimum of 4 years of digital marketing.
    • Minimum of 3 years of expenrience in client-facing roles.
    • Minimum of 2 years in a management role.
    • Working knowledge of best pratices and workflows for digital marketing channels (web, social, mobile, media, etc) and digital content/assest creation.
    • Strong grasp of project management methodologies (including Agile and Waterfall) and experience with  industry standard project management and collaboration tools (e.g. Basecamp, Slack, Teams, Jira, Smartsheet, Project).
    • Experience with production studio delivery model within a digital agency enviroment
    • Experience with Digital Asset Management (DAM) systems and repositories.
    • Experience with production studio delivery model within a digital agency
    • Experience with production workflow management systems, tools and processes.
    • Critical thinking and problem-solving skills.
    • Strong client communication skills. both vebal and written.
    • Ability to critically assess a project or process to identify improvement opprotunities.
    • Ability to manage a team of degital prduction specialists.
    • Good understanding of CM platforms and capabilities is beneficial.

    Technical / Professional Knowledge

    • Accounting principles
    • Communication Strategies
    • Governance, Risk and Controls
    • Decision-making process
    • Company/Division/Cluster/Business Unit specific business knowledge
    • Understanding of branding & brand building principles and techniques as drivers of marketing strateg
    • Writing of briefs and verbal articulation thereof to internal and external stakeholders
    • Development and implementaion of marketing plans in support of the marketing and business strategies
    • Behavioural Competencies
    • Building Partnerships
    • Communication
    • Customer Focus
    • Decision Making
    • Initiating Action
    • Innovation
    • Work Standards
    • Quality Orientation

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    Wealth Manager KZN

    Job Purpose

    • Actively acquire clients and take accountability for revenue generation and growth of assets under management by offering and implementing holistic global advise. Pro-actively cross sell into the full Nedbank Private Wealth product suite as well as the broader Nedbank Group. Pro-actively manage existing clients to ensure investment portfolios are aligned to mandate and model portfolios (local and offshore).

    Job Responsibilities

    • Contribute to the overall revenue and financial performance: Ensure overall contribution by way of quality leads for quick conversion into sales into the rest of the Wealth Cluster and the broader Nedbank Group. Responsible for book analysis to identify potential opportunities for cross sell into Group.
    • Acquire new clients: Ensure networks to acquire new clients and business via collaboration within Group, niche business introducers and following up on leads from various marketing campaigns.
    • Achieve book growth in assets under management and growth in revenue and achieve extensive cross sell in own book: Increase share of the client's wallet by gathering assets and different investment products currently on other platforms and institutions. Maintain existing client book at the appropriate pricing and revenue contribution by minimisng client attrition and outflows. Grow assets under management via referrals and attaining new clients. Ensure effective cross sell is achieved in existing book.
    • Establish and maintain excellent client relationships and service: Develop and retain client relationships. Ensure digital adoption by client for various transactions and services that are available on our digital tools. Service and maintain client portfolios. Attend to all administration matters. Address client queries and concerns. Arrange regular review in addition to regulatory obligations. Identify appropriate products and services to clients to ensure holistic global advice which incorporates investments, estates and retirement planning, banking and lending facilities. Attend to book analysis and proactively identify opportunities to add values to clients and achieve appropriate cross sell into the business. Annual balance sheet review with a view to exposing inefficiencies and resultant actions leading to maximising wealth within risk constraints.
    • Adhere to Risk and Compliance requirements: Adhere to all regulatory, industry, business and internal policies and procedures by, ensuring relevant CPD is met. Keeping up to date with compliance issues. Ensure portfolios are managed in terms of risk profile and updated needs.
    • Manage Self: Self development in terms of attending investment relative training (locally and international) up skilling in terms of financial industry products and services. Support achievement of the business strategy, objectives and values by reviewing Nedbank and Business Unit plan and ensuring delivered systems, process, services and solutions are aligned. Identify training courses and career progressions for self through input and feedback from management.
    • Improve process and culture: Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.

    People Specification

    • Essential Qualifications - NQF Level
    • Matric / Grade 12 / National Senior Certificate
    • Advanced Diplomas/National 1st Degrees

    Preferred Qualification

    • BCom / CFP / FAIS RE 5

    Essential Certifications

    • FPI (Financial Planning Institute) membership

    Type of Exposure

    • Designed Workforce Planning Solutions
    • Developed and Implemented Communications Strategy
    • Improved Processes and Culture
    • Managed Governance
    • Managed Process Results
    • Managed Relationships
    • Managed Self and Team
    • Managed budget
    • Supported Transformation, Change and continued Improvement
    • Provided operational support for Governance, Compliance and risk based assurance

    Minimum Experience Level

    • 5 years experience as a Wealth Manager / Wealth Advisor.

    FAIS RE 5 - Rep

    • Technical / Professional Knowledge
    • Business terms and definitions
    • Business writing
    • Communication Strategies
    • Data analysis
    • Governance, Risk and Controls
    • Industry trends
    • Microsoft Office
    • Principles of financial management
    • Relevant regulatory knowledge
    • Decision-making process
    • Behavioural Competencies
    • Continuous Learning
    • High-Impact Communication
    • Managing Work
    • Sales Disposition
    • Sustaining Customer Satisfaction
    • Technical/Professional Knowledge and Skills

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    Broker Support Team Leader

    Job Purpose

    • To manage and lead a team of administrators in order to facilitate the processing of both internal and external client instructions on behalf of the relevant department

    Job Responsibilities

    • Minimise expenses by using cost effective processes and staying within the operational budget
    • Ensure turnaround times are met through processing financial transactions within the Service Level Agreement (SLA) requirements
    • Ensure effective management of work by adhering to stipulated timeframes and quality delivery of work
    • Develop and maintain collaborative relationships with external clients through offering quality service and meeting turnaround times.
    • Manage trusting working relationships with internal stakeholders through engagement sessions, appropriate reporting and regular communication
    • Ensure client satisfaction by understanding and meeting their required needs
    • Manage the performance of staff by putting in place resource plans that include work allocation and clear accountability
    • Manage quality of work by performing quality checks and taking corrective action where necessary
    • Improve the performance of the team through multiskilling, job enhancement, process improvement etc.
    • Manage quality of work by ensuring process standards are implemented and continuously met and corrective action where necessary
    • Drive operational improvement by identifying and implementing appropriate solutions
    • Manage performance of staff by implementing performance agreements, ensuring a clear vision, agreeing on goals and objectives, providing regular feedback on performance, recognising and rewarding achievement and take appropriate corrective action where required.
    • Mentor and coach staff on identified performance gaps by discussing these performance gaps and agree on appropriate action to be taken.
    • Motivate staff to perform and contribute to the success of the business by creating environment of teamwork through engaging with staff (sharing information) and encouraging participation in decision making processes.
    • Stay abreast in field of expertise and deliver on the expectations from stakeholders by building capability of self and staff through identifying current and future training and development needs.
    • Contribute to team effectiveness by  following the recruitment process when recruiting talent.
    • Maintain a capable high performing team and  ensure an environment for optimal performance is created by identifying talent pool through conducting career conversations, utilising the talent grid principles and developing talent retention programmes (e.g.. rotation).
    • Ensure self and staff understand and embrace the Nedbank Vision and Values by leading by example and re-enforcing values during meetings.
    • Manage the on boarding process of new employees by ensuring execution of preparations according to the on-boarding check-list.
    • Ensure transformational targets are met  for own team through consideration of targets during the staff recruitment, retention  and training process and utilising suppliers listed on the preferred supplier list.
    • Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc.).
    • Address issues raised in culture surveys by participating in the development and implementation of action plans.
    • Create a client service culture through various required interventions.
    • Achieve operational excellence by supporting the implementation of business optimisation improvement through team engagement.
    • Encourage team to generate innovative ideas and share knowledge.

    Essential Qualifications - NQF Level

    • Matric / Grade 12 / National Senior Certificate
    • Preferred Qualification
    • NQF level 5 qualification

    Minimum Experience Level

    • 3 to 5 five years working experience as a Broker Support Team Leader/Policy Administrator Team Leader Commercial & Personal Lines Short Term Insurance within the Banking/Financial Services Industry.

    Technical / Professional Knowledge

    • Business administration and management
    • Client service management
    • Communication Strategies
    • Diversity management
    • Financial Accounting Principles
    • Governance, Risk and Controls
    • Operations planning
    • Principles of project management
    • Relevant regulatory knowledge
    • Service level agreements

    Behavioural Competencies

    • Coaching
    • Customer Focus
    • Decision Making
    • Building talent
    • Influencing
    • Planning and Organizing

    go to method of application »

    Business Manager

    Job Purpose

    • To create and increase revenue and economic profit from new and existing clients in order to achieve the banks strategic objectives and create shareholder value.

    Job Responsibilities

    • Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
    • Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g.. Green Strategy).
    • Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
    • Identify and confirm own financial targets by aligning with business unit targets.
    • Achieve or exceed targets by developing and implementing account plans for clients and targetting new business.
    • Develop an account plan for each client using knowledge of the client's needs and by engaging with relevant stakeholders to identify tailor-made solutions to meet the client's needs.
    • Manage costs by monitoring expenses and keeping within budget parameters.
    • Achieve economic profit by reviewing pricing annually and making required adjustments.
    • Provide relevant recommendations by maintaining sound knowledge of bank's products and solutions; staying abreast of the market and business environment; by using research conducted by bank economic unit and by reading economic and financial material.
    • Meet client and bank needs by confirming that recommended solution is in line with bank guidelines for economic profit; bank business needs and regulations and by managing client expectations.
    • Support the implementation process by communicating with the client and internal stakeholders; monitoring progress; gathering feedback and taking corrective action.
    • Achieve agreed objectives within cost and time parameters by identifying potential and actual problems and working with relevant stakeholders to find solutions.
    • Manage all risks and ensure compliance by following regulatory requirements and bank's internal policies and procedures; identifying risks and non-compliances and taking corrective action.
    • Recommend improvements for efficiency and competitve advantage by providing client and market feedback to relevant stakeholders.
    • Provide a single interface for the client to the bank by having sound knowledge of the bank's products; services and solutions and by coordinating with relevant stakeholders.
    • Establish and maintain relationships with relevant stakeholders (internal and external providers) by engaging with them formally and informally e.g. in meetings; problem solving sessions and training sessions.
    • Proactively recommend tailor-made solutions to meet the client's needs by gaining an intimate understanding of the client's business and business environment; and by consulting with relevant stakeholders.
    • Support the achievement of the business strategy; objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems; process; services and solutions are aligned.
    • Identify training courses and career progression for self through input and feedback from management.
    • Ensure all personal development plan activities are completed within specified timeframe.
    • Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
    • Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.

    Minimum Experience Level

    • 8 years experience in a sales or relationship management role in a banking environment.
    • A strong Agriculture background

    Essential Qualifications - NQF Level

    • Matric / Grade 12 / National Senior Certificate

    Preferred Qualification
    Degree or diploma at NQF Level 6 in commerce, business, finance or law.

    Type of Exposure

    • Conducting root cause analysis
    • Analysing situations or data that requires an evaluation of multiple factors
    • Building and maintaining effective cross-functional relationships with internal and external stakeholders
    • Analysing and interpreting qualitative and quantitative data
    • Brainstorming ways of improving a product or situation
    • Challenging the status quo with a view to improving the environment or people's understanding
    • Conducting gap analysis
    • Coordinating and securing buy-in from internal stakeholders.
    • Comparing two or more sets of information
    • Providing professional advice/opinion
    • Technical / Professional Knowledge
    • Banking procedures
    • Communication Strategies
    • Data analysis
    • Governance, Risk and Controls
    • Nedbank policies and procedures
    • Nedbank vision and strategy
    • Principles of project management
    • Relevant regulatory knowledge
    • Relevant software and systems knowledge
    • Cluster Specific Operational Knowledge

    go to method of application »

    Technical Data Developer

    Job Purpose

    • Ensure consistency and automation of credit risk analytics operations, data and processes
    • Drive business optimisation through engagement to create integration, automation, process efficiency including digitisation
    • Operationalisation of business requirements specifications for credit systems
    • Ensure quality and availability of credit data (risk and return), aligned to EDP principles
    • Effective RDARR remediation of in scope reports, including the enforcement credit data standards and policies
    • Ensure that all items raised in credit regulatory environment are planned, specified and implemented

    Job Responsibilities

    • Assist in the technical provision of large, complex data sets for credit analytics
    • Drive the improvements in efficiency of credit risk capital processes
    • Provision of credit data quality analytics
    • Documentation of business requirements and user acceptance testing, including prototyping

    Minimum Experience Level

    • 6 + years’ experience in credit risk analytics, data analytics
    • Knowledge of the credit Banks Act Returns, credit risk capital, credit risk systems, data and processes

    Essential Qualifications - NQF Level

    • Minimum required Qualification: Bachelor’s degree in Mathematics / Financial Mathematics / Statistics or similar with relevant experience
    • Power BI, SAS programming or similar (Python / R / Matlab/SQL) knowledge

    Type of Exposure

    • Built and maintained stakeholder relationships
    • Developed and Implemented Communications Strategy
    • Improved Processes and Culture
    • Managed Transformation & Innovation
    • Managed Relationships
    • Researcher
    • Managed Self

    Technical / Professional Knowledge

    • Administrative procedures and systems
    • Business principles
    • Business terms and definitions
    • Business writing
    • Communication Strategies
    • Data analysis
    • Governance, Risk and Controls
    • Industry trends
    • Microsoft Office
    • Principles of financial management
    • Principles of project management
    • Relevant regulatory knowledge
    • Relevant software and systems knowledge
    • Research methodology
    • Decision-making process
    • Cluster Specific Operational Knowledge
    • Business Acumen
    • IT / Banking knowledge
    • IT / Banking procedures

    Behavioural Competencies

    • Applied Learning
    • Building Partnerships
    • Collaborating
    • Decision Making
    • Quality Orientation
    • Technical/Professional Knowledge and Skills

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    Functional Lead: Business Development

    Job Purpose

    • The Functional Lead Business Development will be responsible for identifying commercial opportunities for Nedbank and our enterprise customers to upsell and cross sell additional products to their consumer base and deliver the overall value proposition as well as conclude agreements at maximum long-term margins

    Job Responsibilies
    Sales Cycle Management

    •  Develop business plans, sales strategies and business proposals for new and existing markets that ensures attainment of company sales goals and profitability.
    •  Prepare action plans by individuals as well as by team for effective search of sales leads and prospects.

    New Business Development

    •  Prospect for potential new clients and turn this into increased business through networking opportunities.
    •  Cold call as appropriate within a specific market or geographic area to ensure a robust pipeline of opportunities.
    •  Meet potential clients by growing, maintaining, and leveraging your network.
    •  Set up meetings between client decision makers and company’s practice leaders/principals.
    •  Plan approaches and pitches.
    •  Participate in pricing the solution/service.
    •  Handle objections by clarifying, emphasizing agreements, and working through differences to a positive conclusion.

    Business Development Best Practice and Trends

    •  Attend industry functions, such as association events and conferences, and provide feedback and information on market and creative trends.
    •  Present to and consult with mid and senior level management on business trends with a view to developing new services, products, and distribution channels.
    •  Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in sales.
    •  Use knowledge of the market and competitors, identify, and develop the company’s unique selling propositions and differentiators.

    Client Retention

    •  Present new products and services and find solutions to enhance existing relationships.
    •  Work with technical staff and other internal colleagues to meet customer needs.
    •  Arrange and participate in internal and external client debriefs.

    Essential Qualifications

    • Bachelors Degree
    • Post grad qualification will be advantageous
    • Minimum Experience Level
    • Minimum 5 years’ experience in commercial business development and/or solution sales role with a proven track record/performance history of meeting or exceeding targets
    • Minimum of 5 - 7 years management experience
    • Minimum of 5 - 7 years managing stakeholders and partnerships

    Behavioural Competencies

    • Building Trusting Relationships
    • Leveraging a Winning Sales Strategy
    • Advancing Sales Discussions
    • High-Impact Communication
    • Sales Disposition

    Technical/Professional Knowledge and Skills
    Technical / Professional Knowledge

    • Banking knowledge
    • Business Acumen
    • Industry trends
    • Microsoft Office
    • Principles of project management
    • Relevant regulatory knowledge
    • Relevant software and systems knowledge
    • Risk management process and frameworks
    • Business writing skills
    • Cluster Specific Operational Knowledge

    Type of Exposure

    • Building and maintaining effective relationships with internal and external stakeholder
    • Developing ways to minimise risks.
    • Managing multiple projects
    • Influencing stakeholders to obtain buy-in for concepts and ideas.
    • Answering customer questions
    • Sharing information in different ways to increase stakeholders understanding.
    • Communicating complex information orally
    • Communicating complex written information.
    • Comparing two or more sets of information
    • Identifying fraud trends

    go to method of application »

    Associate: Export Credit Finance

    Job Purpose

    • To assist with conceptualising; identifying; developing and executing profitable Export Credit Finance solutions, in line with Nedbank business strategy.

    Job Responsibilities

    • Achieve financial results set by management by assisting principals in securing mandates which contribute to improved client service.
    • Assist in the structuring of deals and advising of clients on funding options by originating; arranging; implementing and refinancing of Export Credit Finance transactions for clients cost effectively; on time and within risk parameters.
    • Maintain market share of Export Credit Finance deals being accepted and implemented through client pitches.
    • Assist in the structuring; origination; implementation; and monitoring of deals; taking corrective action when required; by assisting in compiling and pitching presentations to prospective clients; compiling credit papers for presentation to Credit Committee for new and existing deals and assisting Transaction Management; Finance and other stakeholders on the implementation of deals.
    • Cross-sell other products offered by Nedbank by keeping abreast of Nedbank's offerings in terms of quality; cost; business expectations and compliance. Support effective execution of transactions; complying with risk standards; monitoring and taking corrective action when required by modelling; researching; analysing investment proposals and executing legal agreements. Improve deal origination by providing multidisciplinary solutions; identifying and resolving work problems and delivering the required output to clients; and refining and enhancing coverage.
    • Ensure deals are implemented appropriately; and adhere to policies; procedures and regulatory requirements by developing; maintaining; and running risk and pricing models.
    • Build and maintain sound professional relationships by understanding client needs and consistently meeting their needs.
    • Develop collaborative client and internal relationships by providing high quality advice; execution; and delivery on new and existing transactions meeting business needs.
    • Meet and exceed client needs constantly by maintaining open channels of communication with internal stakeholders and ensuring smooth workflow.
    • Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
    • Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g. Green Strategy).
    • Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
    • Support the achievement of the business strategy; objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems; process; services and solutions are aligned. Identify training courses and career progression for self through input and feedback from management.
    • Ensure all personal development plan activities are completed within specified timeframe.
    • Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
    • Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations. (This was deleted but I think it is appropriate to be included).
       

    Essential Qualifications - NQF Level

    • Advanced Diplomas/National 1st Degrees

    Preferred Qualification
    Honours/ CFA/ CA(SA)/ LLB/ MBA

    Preferred Certifications
    Type of Exposure

    • Developing ways to minimize risks
    • Managing conflict situations
    • Influencing stakeholders to obtain buy-in for concepts and ideas
    • Sharing information in different ways to increase stakeholders understanding
    • Brainstorming ways of improving a product or situation
    • Challenging the status quo with a view to improving the environment or peoples understanding
    • Comparing two or more sets of information
    • Working with a group to identify alternative solutions to a problem
    • Interacting with diverse people
    • Analysing and interpreting quantitative and qualitative data

    Minimum Experience Level

    • 3 years’ experience in a export credit finance transactions or investment banking

    Technical / Professional Knowledge

    • Business Acumen
    • Business principles
    • Business writing
    • Data analysis
    • Governance, Risk and Controls
    • Principles of financial management
    • Relevant regulatory knowledge
    • Relevant software and systems knowledge
    • Research methodology
    • Relevant product knowledge

    Behavioural Competencies

    • Applied Learning
    • Communication
    • Collaborating
    • Building partnerships
    • Managing Work

    Technical/Professional Knowledge and Skills

    • Employment Equity Statement
    • Preference will be given to individuals from underrepresented groups.

    Method of Application

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