Head of Facilities at GBS

• As the Head of Facilities, you will oversee every aspect of our facility operations, from strategic planning to hands-on management.

Here’s how you’ll contribute:

• Facility Planning & Management: Develop and execute a facilities management plan that aligns with our goals. Optimize our office space, manage leases, and coordinate with vendors to keep everything running smoothly.
• Health & Safety Compliance: Be our safety champion! Ensure we meet local regulations and company policies, conduct safety inspections, implement corrective actions as needed, and develop and maintain emergency response plans.
• Maintenance & Repairs: Keep our facilities in tip-top shape. Oversee routine maintenance, address issues promptly, and create a preventive maintenance schedule to minimize downtime.
• Space Optimization: Work closely with department heads to understand their space requirements and plan for expansion or reconfiguration. Optimize seating arrangements and workspace design to enhance employee productivity.
• Budget Management: Craft and manage a facilities budget. Negotiate contracts with vendors and service providers to secure competitive pricing.
• Environmental Sustainability: Lead our green initiatives! Implement eco-friendly practices and explore ways to reduce our energy consumption and waste.
• Security Management: Protect our team and assets. Implement robust security measures and coordinate with security personnel to monitor our premises effectively.
• Cross-functional Collaboration: Partner with HR, IT, and other departments to address facility-related needs. Communicate clearly with stakeholders to deliver on their requirements.
• Emergency Response: Develop and maintain emergency response plans and conduct fire drills and training sessions to prepare staff for emergencies.
• Compliance & Regulations: Stay ahead of the curve by keeping informed about local regulations and industry standards. Ensure we comply with all health, safety, and facility management guidelines.
• Canteen Services: Oversee our canteen operations to ensure quality food services and a comfortable dining environment for our staff. Manage vendor relationships, negotiate contracts, and monitor service levels to ensure compliance with established standards.
• Continuous Improvement: Always look for ways to enhance our operations. Gather feedback, identify areas for improvement, and implement strategies to boost efficiency and service quality.

What You Bring to the Table:

• Matric essential and related qualification beneficial
• 5-10 years’ progressive facilities management experience of which 5 years must be in a senior management role.
• Experience within a contact centre environment is beneficial
• Driver’s license
• Relevant OSHE qualifications and understanding of OSHE Act and space regulations
• MS Office proficient
• Excellent communication and interpersonal skills
• Prior experience managing a facilities team essential