Head of Project Management - South Cluster at Ericsson

As a Head of Project Managment South Cluster, you will own the delivery and governance of digital services (DS) portfolio for all the Customer Unit ( CU) in your cluster in full alignment with the overall service delivery and sales processes, models, and strategies
You will manage a team of PM Heads assigned to CUs under your cluster including Program Directors/Senior CPM’s to ensure the commitments towards CUs are met. You will all delivery key performance indicators (KPIs) are met or exceeded.
You will seek and identify new opportunities and drive continuous cost efficiency. As part of the PMO leadership team, you will drive the PMO mandate within the CU’s and drive excellence in all matters related to project delivery especially governance.

You will

• Drive project excellence to ensure the portfolio profitability in line with the KPIs. Utilize key delivery metrics to lead and guide team to ensure progress against project plans and budget
• As part of PMO LT, work with your peers and PMO Head in executing strategic programs in your cluster
• Establish a CU centric team of senior resources to develop customer intimacy and drive CU business holistically, These resources should play instrumental role during pre-sales/red team reviews and delivery as CFR in key solution areas but not limited to 5G CORE, Cloud and Digital BSS
• You will build and manage relationships with the key stakeholders like CU and Account DS heads, solution area heads, key account manager, finance and business controllers etc.
• Drive focused improvement programs to improve profitability for all the CUs in cluster
• Build a strong project management culture within your team and work on your team capability development, coaching and mentoring
• Review project financials, progress/ activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement
• Assess portfolio risks and drive proactive conversations to ensure quality
• Take full accountability for the financials of the assigned portfolio and drive the organization to achieve the desired business outcomes within the approved financial and delivery frameworks
• Provide transparency and accuracy of project delivery activities and adherence
• Oversee contracts from inception during pre-sales through to closure
• Be responsible for contract fulfillment, establish the program organization, clarify scope and secure vital resources at the right cost level
• Drive program execution, securing delivery according to contracted scope and delivery dates
• Ensure delivery excellence across various phases of the program from pre-sales, solutioning to planning, build, testing (unit testing, SIT/UAT) and closeout
• Ensure adherence to all Ericsson processes and methodologies especially compliance to XLPM framework
• Drive and support add on sales activities during delivery
• Contribute to the development of a long-term strategy and delivery plans for the business
• Ensure compliance and ethics and exhibit exemplary role-model leadership behaviors

To be successful in the role you must have

• 15+ years of project management experience in leading large-scale complex deliveries with a telecommunication or technology company
• 5-10 years of people leadership experience
• Minimum of 10 years of experience managing senior stakeholders
• Excellent communication and leadership skills including superior presentation skills
• Domain experience/ knowledge: OCC (OSS, Telecom Core & Cloud) and knowledge of BSS
• Demonstrated experience of having led software development projects using agile-based methodologies
• Deep experience of leading teams in a multicultural collaborative and matrixed environment
• Customer focused and desire understand business and customer needs
• Professional attitude with solid ability to prioritize, manage time and deliver results
• Certification: PMI© project manager certification (PMP) or equivalent. ICT PD certification is a plus
• Education: Bachelor or Master of Science in Engineering, Computer Science or equivalent
• MBA will be an added advantage
• Experience/knowledge in Ericsson Business Process (EBP) IT Process, ITIL, eTOM will be an added advantage
• Experience/knowledge of Agile methodologies and certification as ACP/Scrum Master will an added advantage