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Candidate Profile
As a Regional Internal Control Manager, you possess the following:
- Business / accounting / auditing degree, CIA, or 10 years cross functional professional experience.
- Financial and Accounting skills + SAP knowledge. Attention tdetails, rigorous, analytical with problem solving abilities.
- Comprehensive knowledge of the industry and its functioning, and of the company organization; SOX Act; Financial Regulations rules is essential.
- Having a good understanding of TotalEnergies Marketing & Services business flow processes. Service excellence orientation; experience in compiling management reports and interpreting the results.
- Autonomy: ability tuse initiative and must be able tpresent facts and set the right priorities
- Integrity, confidentiality, decisiveness, and flexibility; time management, planning and organizing and facilitation skills; good interpersonal and people management skills; Sound communication skills, both written and verbal and presentation skills, influential enough tconvince all cadres of management and staff.
- Ability tsupervise, coordinate and manage other colleagues in AFA zone.
- Candidate must be fluent in English and have basic comprehension of French.
Activities
- As a Regional Internal Control Manager, you would be responsible for the following:
AFFILIATE MISSIONS
- Organizes and performs assistance missions in AFA subsidiaries on a need basis / Drequest
- Active assistance in the strengthening of internal controls by identifying control weaknesses
- Contribution of expertise
- Short term replacement of Finance Directors
- Reorganization of accounts,
- Review of procedures and processes
- Preparing for the mission by searching Information on the subsidiary & environment (dashboard correspondence, reports, previous audit reports)
- Defines own work program in liaison with his hierarchy, the subsidiary, and the DO. Identifies environmental and business risks (absence of key controls, non-existent procedures), operational anomalies (delays or errors in accounting, potential fraud) and high risk behaviours (uncontrolled customer credits, poorly defined commitments, poor segregation of duties, uncontrolled or lack of internal and external delegations, etc.)
- Proposes and implements operational and practical measures treduce risks, strengthen internal control and optimize processes. Adapts MS / AFR procedures tthe needs of the subsidiary and local peculiarities. Prepare mission reports by proposing concrete, operational solutions and ensures follow up on the implementation of recommendations.
TRANSVERSE TASKS
- Coordinates with AFA affiliates the resolution of any identified key weaknesses in the periodic AFR control reviews: Monthly priority accounting controls (PAC), Quarterly KPIs, Monthly FACT alerts analysis, analysis of SOD conflicts via GRC 97 matrix, Company audits and AF reports.
- Provides expertise and assistance tAFA subsidiaries by responding ttheir various enquiries on accounting, internal controls, SAP, or other issues.
GOVERNANCE:
- Supports the AFA affiliates in the implementation of the MS governance Compliance Program, policies, economic sanctions and export controls, document retention policy. In coordination with AFR Governance, interfaces with MS Governance on compliance related issues
- In coordination with AFR Governance, coordinates and potentially participates in any significant fraud investigations in the AFA affiliates. Note for TMSA this will be led by the Compliance Officer.
HSEQ
- Teffectively manage and minimise HSE risk within area of responsibility by ensuring:
- Compliance with all HSE Policies, rules, guideline and legal requirements
- Promotion of safe working environment and positively contributing tthe company HSE KPIs and risk reduction strategies
- That HSE competency requirements are identified & enforced within area of responsibility
TMSA INTERNAL CONTROLS
- Drive the internal control processes tensure an effective implementation and continuous monitoring. Focus on high risks areas, compliance, and compliance related controls.
- Monitor and maintain the SOX ALC Referential tensure the accuracy and relevance (TMSA only). Manage and co-ordinate the SOX ELC campaign. Develop and follow-up on action plans.
- Initiate business improvement action plans; Ensure adequate change management through regular training sessions (formal and informal)
- Train & support (as SME) Internal Auditors on Internal Control matters
- Facilitate cross functional Internal Control training sessions
- Manage the Company Priority Controls (25 Key Priority Controls; 28 Reoccurring Africa issues; etc). Drive, review; analyse and report compliance treferential per Company guidelines
- Manage and follow-up of any Company/Branch communications regarding Company Policies / Directives / Rules. Track and monitor roll out / implementation / alignment
- Perform adhoc management requests as per business requirements.
Reporting
- Ensure that business improvement action plans are implemented through KPI’s.
- Ensure constant communication tmanagement on the quality of our internal control
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Candidate Profile
- As a Transport Back Office Manager, you would be responsible for the following:
Daily Activities:
1. Resource Planning:
- Responsible for the coordination and preparation of the road transport budget.
- Budgeting for transportation projects,
- Fleet scope development (Fuel, Lubricants and Special chemicals and NBE),
- Transport Network Planning and Optimization using LAMASOFT and ORTEC,
- Develop Profit and Liability models for transporter development programmes
- Responsible for BUDCOM preparation for the transport division.
- Forecasting of transport costs over the contractual period regarding economic indicators
Reporting:
- Conduct data analytics on key Transportation metrics –
- spend, monthly kilometres travelled, volumes delivered, long-distance trips per day, capacity utilisation, fleet utilisation, and rand per kilometre, drops/trip or cents per litre or rand/ton.
- Create reports and Power BI dashboards tgain and share business insights.
- Forecasting - using statistical tools such as regression and time series-based forecasting model
- Ensuring that SAP posting is done intthe correct budget codes for road transport
- Use SAP as the source for all above-mentioned reports, except those sourced from the KPI system.
- Management of Finance audit findings tcompletion
- Ensuring that PCA has correct transport costs for cost allocation tother departments
Performance Monitoring and Improvement:
- Monitor tensure that all information is captured by contractors and consolidated intthe KPI system
- Consolidate HSE information from Ramses intthe transport KPI system
- Lean Methodologies (Lean Six- Sigma) – Continuous Improvement Tools
- Problem Solving
Transport Rates system:
- Maintain and support Primary allocation tool, ensuring accurate transport rates and management of reports and KPIs.
People Management:
- Teffectively manage employees through applying the company people management principles and develop, coach and mentor subordinates.
- Interactions with Finance, B2B (Marketing), Retail
HSEQ and Technical
- Teffectively manage and minimise the risk associated with transport operations by ensuring:
- compliance with all HSE Policies, rules, guidelines and legal requirements within the area of responsibility;
- promotion of a safe working environment and positively contributing tthe company's HSE KPIs and risk reduction strategies
- that HSE competency requirements are enforced within the area of responsibility
Activities
As a Transport Back Office Manager, you would possess the following:
- Relevant Master’s Degree or Equivalent advisable (Finance, Transport & Supply Chain, Engineering, hard Sciences)
- SAP Knowledge essential
- Proficient in Data Visualisation Tools – Power-BI and/or Tableau
- Lean Six-Sigma (Green Belt)
- Proficient in Excel
- Knowledge of transport and depot operations
- Knowledge of central routing and scheduling
- Knowledge of company policies and procedures
- HSEQ Knowledge
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Candidate Profile
- Bachelor’s Degree, or equivalent National Higher Diploma in Accounting / Economics / Analytics / Mathematics / Statistics / Information Systems
- 4 to 5 Years of experience within the Retail environment is advantageous
- Technical knowledge or skills required: Experience in SAP modules SD and FICO, Advanced Microsoft Excel. Exposure to service station forecourt operating systems will be an advantage (ESO), Proven computer proficiency and data management capabilities
- Proven experience in Business- and Financial analysis with the ability to analyse large data sets to identify areas for optimisation
- Experience and understanding of the dealer network; Experience in dealing with specialist staff and support functions to achieve business outcomes
- Transversal experience in network management (preferably including experience as part of the commercial team and / or network financial control)
- Complete understanding of the various service stations management modes
- Vertical & transversal communication capacity
Activities
HSSE
To effectively manage and minimise HSE risk within area of responsibility by ensuring:
- Compliance with all HSE Policies, rules, guideline and legal requirements
- Promotion of safe working environment and positively contributing to the company HSE KPIs and risk reduction strategies that HSE competency requirements are identified & enforced within area of responsibility
OPTIMISER
THE OPTIMIZER CHECKS AND PROFESSIONALIZES DATA
- Setting up a database with all information about the station
- Collecting, centralizing & checking all data reliability (Financial data in particular)
- Establishing a clear process to catch all station information
- Ensuring the optimization tools are relevant, standard and up to date
THE OPTIMIZER DEFINES THE STATION’S MODELS TO BE CONFORM WITH THE EVOLUTION OF COSTS AND RESULTS
- Creating a station segmentation depending on their level of activity
- Modelling the levels of costs and results based on benchmark and archives
- Changing and evolving the station models
- Suggesting change in business model of a station (eg. changing a CO in DO model…)
THE OPTIMIZER STUDIES THE ECONOMIC ASPECTS OF CONTRACTS PROPOSED BY THE TM AND ENSURES THEIR COMPLIANCE WITH BUSINESS MODEL RULES
- Ensuring the forecast P&L are drawn up by the TM for each CO station
- Studying the economic aspects of P&L proposed by the TM and ensuring their compliance with models
- Ensuring that the proposed economic conditions are in line with regulations in force
- Controlling for each station the financing plan (loan, guarantee)
- Controlling the Working Capital Requirement necessary to operate for each station
- Controlling for each station the level of profitability for Total and for the Dealer
- Controlling configuration of the ERP in order to guarantee performance of contracts
THE OPTIMIZER MASTERS AND PREVENTS FINANCIAL RISKS BY EXAMINING AND VERIFYING THE FINANCIAL SITUATION AND ANALYSIS OF ECONOMIC AND SALES PERFORMANCE CONDUCTED BY THE TM
- Ensuring the real P&L are analysed monthly by the TM for each station
- Analysing the gap between the forecast P&L and the real P&L and suggesting action plans
- Ensuring consistent processing of financial analysis
- Suggesting the amount of economic aids to be paid out or to be recovered
- Suggesting to renegotiate the economic aspects of contract
- Giving his opinion on the continuation of contractual relations with the dealer
- Analyses monthly the financial situation and monitors financial risk for each dealer
- Attending the credit committee to provide insight on dealer risk
THE OPTIMIZER CHALLENGES IN-STATION SPENDING IN ORDER TO ENSURE THE LEVEL OF RENT (OR REBATE) IS FINANCIALLY ADVANTAGEOUS
- Analysing the monthly indicators for stations (fuel volumes, SFS sales and margin, WCR, cash)
- Suggesting cost reduction plans
- Suggesting action plans to develop turnover
- Ensuring conversion of cost reductions and development of turnover into rents billable to dealers
THE OPTIMIZER CARRIES OUT OPPORTUNITY STUDIES TO IMPLEMENT NEW STATION CONCEPTS (FOOD, SHOP…) AND ENSURES THEIR PROFITABILITY
- Analysing the profitability of investments to be made in stations (pre and post investment)
- Modelling concepts to ensure fair distribution of income between Total and the Dealer
- Conducting all types of research helpful in optimizing the level of income for the affiliate
THE OPTIMIZER ENSURES OPTIMIZATION / REPORTING TOOLS ARE MAINTAINED AND PROVIDES TRAINING FOR OPERATIONAL STAFF
- Ensuring the Optimization tools (TEMPO) are relevant, standard and up to date:
- NCA : Network Contribution Account on SAP
- TEMPO : Constitution of P&L and Financial situation
- SALSA RETAIL
- Implementing in the tools the models and their changes
- Providing coaching for TM with the methodology of P&L, Financial situation, and Financial analysis of real P&L
- Ensuring Territory Managers properly understand the economic models proposed, especially for the SFS concepts
- Conducting regular visits with the Territory Managers in order to understand the commercial approach
- Taking part in Network meetings to present the changes in the models and in the tools and to share feedbacks
- Taking part in the Territory Managers’ business reviews
THE OPTIMIZER MONITORS PERFORMANCE INDICATORS AND REPORTING RELIABILITY
- Ensuring that the Network Contribution Account is available for each station
- Controlling the reliability of the NCA and ensures consistency of data for each the NCA sections
- Analysing monthly the NCA for global Network and for each business models
- Analysing monthly the network KPI
- Adjust prices of the stations in order to optimise the volume/margin ratio of the fuels using the pricing software
- Monitor macroeconomic indicators and budget progress as a team and participate in the decision on price movements at national level
- Benchmarking stations
PRICER
SETTING THE PRICES OF FUELS DISTRIBUTED IN TOTALENERGIES SERVICE STATIONS:
COMPETITIVE INTELLIGENCE
- Analyze daily the evolution of the competitive environment of the stations in its sector to adjust prices
- Ensures competitive intelligence in order to anticipate the effects of competition on the activity of the sector and to guarantee reactivity
FIELD FOLLOW-UP
- Raise awareness and support the Sales team in order to ensure the best operational monitoring of competitors, prices, volumes and margins of each station
- Draw up summary reports on the evolution of the stations
STUDIES AND STRATEGY
- Prepare and present various economic studies in relation to fuel prices or stations: competition, volumes, price repositioning, etc.
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Candidate Profile
- Appropriate degree in sales / business management or administration and 2-4 years marketing and sales experience in the oil industry or a comparable industry
- Practical ability to perform basic analysing and interpretation of financial statements / results gained through studies, training, or work experience
- Interacting with employees, managers, customers, and / or government / para-state organisations
- Practical sales, negotiation, and conflict resolution skills; working level of analytical and presentation skills
- Working knowledge and understanding of business and legal basics would be advantageous
Activities
TotalEnergies Card, eFuel and Mobility solutions within the Retail department.
Develop Sales
- To maintain and increase volume at profitable margins in respect of On-road solutions at TotalEnergies Retail, Commercial and Truckstop sites.
- To sell new products and new options to customers to increase portfolio profitability, by doing direct selling inclusive of cold calling
- Manage relationship with Government and Provincial Customers on eFuel, take ownership and respond to tenders and requests on eFuel website
- To participate in business building campaigns, expos, forums, and activations
Analyse customer portfolio to increase profitability
- Reports monthly to management on key data and analysis of the portfolio (visits, sales, guarantees, credits matters)
- To ensure customers are all trained on the extranet website
- Participate and constantly revise marketing plan for sales area for EFT based on thorough market research.
- Extracts reporting for customers to present his business review when visiting (plan of contact)
- Executes action plan for customers on risk management (guarantees and overdue invoicing) following the risk committee
- Maintain the credit DSO as per objective at 31 days
- To effectively manage Marketing fees claims for area and ensure resolution for Customers
- Conducting feasibility studies and providing cost effective solutions and the implementation thereof
Ensures good customer service and customer satisfaction
- Registers all customers activity, communications, and incidents on accounts within Salsa Fleet
- Responds to customer claims within 48 hours for consideration and defines an action within 10 days to address to the customer if not resolved
- Manages basic customer requests
- To train and support Sales staff, Merchants, and Customers in understanding of the On-road EFT solutions.
HSEQ:
- To effectively manage and minimise HSE risk within area of responsibility by ensuring
- Compliance with all HSE Policies, rules, guideline, and legal requirements
- Promotion of safe working environment and positively contributing to the company HSE KPIs and risk reduction strategies
- That HSE competency requirements are identified & enforced within area of responsibility