Head: People & Organizational Development at The Heineken Company

Job Purpose

The Head of People & Organisational Development is a strategic partner to operational units and acts as the leader across multiple Centers of Excellence including Talent Management, Talent Acquisition, Learning & Capabilities, Diversity, Equity, and Inclusion (DEI), and Culture & Leadership and Employee Wellness. The objective is to align these CoEs with the company's business goals, fostering an environment of high performance, inclusivity, and continuous learning.

Key Responsibilities 

• Act as the Change Management and Organisational Development/Effectiveness Subject Matter Expert.
• Develop a strategic framework that integrates DEI, Talent Management, and Culture & Leadership for organisational effectiveness.
• Work collaboratively with senior leaders to evolve performance management systems and drive transformational change.
• Design and implement a holistic Talent Strategy Framework, in alignment with DEI objectives and the organisation's business goals.
• Oversee Talent Acquisition strategies, ensuring they are in line with DEI goals and organisational culture.
• Lead the planning, development, and execution of learning and development programs.
• Ensure alignment of learning and development strategies with DEI initiatives and talent management goals.Diversity, Equity, and Inclusion (DEI)
• Integrate DEI strategies into organisational culture, talent management, and leadership development.
• Monitor and measure the effectiveness of DEI initiatives across the organisation.
• Develop frameworks to cultivate a positive and high-performance culture.
• Implement leadership development programs that integrate DEI principles and foster strong leadership at all organisational levels.
• Develop and lead wellness programs focused on both physical and emotional well-being.
• Ensure compliance with Health & Safety guidelines and regulations.
• Manage budget allocations for People & Organisational Development functions.
• Monitor ROI and provide fiscal governance to support the various CoEs.
• Direct and guide the teams responsible for each Center of Excellence, ensuring alignment and effectiveness.

Qualification and Experience 

• Post-Graduate Degree in Human Resources, Organisational Psychology, Business Management, or related field.
• SABPP Registered HR Professional is advantageous.
• 8 – 10 years experience in HR, focusing on talent development, organisational effectiveness & development, and strategy.
• 5 years specialised experience in organisational development, change management and culture.
• Knowledge of ‘future of work’ and “Employee EX”
• Track record in Employee Journey management
• Experience with management of internal employee lifecycle communications
• Leadership skills in managing HR teams, ideally in a multi-departmental or multi-regional setting.
• Track record in executing HR strategies aligned with business goals, with proven ROI.
• Hands-on work in implementing impactful DEI initiatives.
• Expertise in talent management, including succession planning and talent retention.
• Background in creating learning strategies and competency models.
• Experience in employee wellness and knowledge of health & safety regulations.
• Financial acumen in budgeting and ROI analysis within HR.
• Solid experience in Strategy develpment
• Advanced experience in performance management processes and organisational development techniques
• Ability to engage with senior management, cross-functional teams, and external partners.
• Familiarity with HR technologies i.e HRIS and LMS.
• Multi-regional or international experience will be an advantage