Head Transactional Banking – Business Banking at Absa Group Limited (Absa)

Job Description

Accountability:  Strategic Leadership and Product Performance:

• Develop and implement the strategic execution plan for transactional banking solutions in in line with the overall Banking Solutions strategy
• Lead the transactional banking product managers, providing clear direction, mentorship, and support to ensure the achievement of organisational objectives.
• Drive growth and innovation by identifying new opportunities to enhance the product continuum in the transactional banking space, such as digital banking solutions, cash management services, and payment systems.
• Ensure that transactional banking products are competitive, customer-focused, and aligned with the needs of customer in SME & Commercial segment. 
• Lead the financial performance of the transactional banking unit, managing budgets, cost structures, and pricing strategies in collaboration with the central Pricing & FRM function
• Identify opportunities to increase revenue, optimize profitability, and reduce operational costs without compromising service quality.
• Monitor key performance indicators (KPIs) and financial targets, ensuring alignment with business goals for overall Business Bank

Accountability:  Product Management, Innovation and Digitisation

• Lead the development and enhancement of transactional banking products and services, ensuring they meet the needs of business clients across different sectors & industries.
• Collaborate closely with the Strategy & CVM team design & develop Transactional Banking product solutions in line with market relevant customer value propositions
• Champion the integration of new technologies and digital banking solutions, such as mobile banking, digital payment platforms, and cloud-based services.
• Collaborate with technology teams to design and deliver seamless, user-friendly transactional banking solutions for businesses.
• Working together with the Product Digital channel to digitize offerings where appropriate.
• Driving all innovative solutions aimed at taking advantage of new developments in the industry.
• Direct and influence the management and prioritisation of the existing portfolio and new solutions through a product development pipeline from idea generation and business evaluation

Accountability: Collaboration, Relationship Building and Thought Leadership

• Develop and maintain networks within Business Banking and within the Absa Group across critical areas, including but not limited to other product owners and the segments sales team.
• As product owner be sought out for your thought leadership on Transactional Banking Solutions within the bank and externally promoting the credibility and the business’s capabilities.
• Maintain an excellent understanding of technical expertise, and remain up to date with relevant sector knowledge, have insight into external market developments/initiatives and strategic implications thereof.
• Share best practice and industry knowledge with stakeholders, subordinates and broader team to maximise BU performance.
• Create value for all stakeholders by identifying and effectively collaborating with external partners
• Conduct market research to identify trends, customer needs, and competitor offerings in transactional banking products.
• Regularly review and analyse the performance of the bank’s transactional banking products in comparison to market trends.
• Recommend changes and innovations based on market insights to stay competitive and align with customer expectations

Accountability:  Risk Management and Compliance

• Proactively identify, assess, and mitigate risks associated with transactional banking operations, including credit, operational, and market risks.
• Ensure compliance with all legal, regulatory, and internal requirements.
• Implement robust control mechanisms to safeguard the bank’s assets and reputation.
• Ensure that processes, control requirements and risk management frameworks that impact the area are documented and understood by all members of the team
• Ensure there are proper internal audit procedures and the timely resolution of all audit  findings
• Ensure that all key risks are allocated to responsible individuals and that they are aligned to, managed and reported on through the governance framework
• Ensure that the team understands all compliance requirements and that all regulatory requirements are adhered to
• Accountability:  People Management
• Lead, develop, and motivate the Transactional Banking  Product team – including responsibility for performance management, development, under-performance, training, assuming reward and recognition, grievance cases, and discipline.
• Appropriately resource the team to execute on the strategy by recruiting and attracting talent to the organisation.
• Create a high-performance environment and effective team working.
• Provide continuous coaching and mentorship to the team

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

End Date: June 11, 2025 (5 days left to apply)