Healthcare Administrator at Faircape Group

Job Description

• We are looking for an organised and professional Healthcare Administrator at our Sub Acute facility Tokai Estate. The successful candidate will maintain the day-to-day financial, administrative and personnel services in order to meet the facility’s operational requirements 

Duties will include, but not be limited to:

• Answer all calls and emails professionally and attend to the healthcare diary daily.
• Oversee the medical aid authorization process for our patients, ensuring smooth and timely approvals. 
• Proactively follow up on pending authorizations, resolve declined cases, and provide private quotations when needed.
• Log maintenance actions and requisitions daily.
• Manage and distribute department deliveries.
• Schedule uniform fittings, order name badges, issue uniforms, and ensure new staff receive all necessary equipment upon arrival
• Maintain and manage the carer, nursing and housekeeping department annual leave planner
• Keep daily staff shift rosters up-to-date across nursing, housekeeping, and carer departments.
• Register new staff on the clock-in system and ensure correct staff clockings and correct exceptions.
• Support HR with pre-employment checks, inductions, competency assessments, and document issuance.
• Address staff pay queries and follow up with Payroll.
• Manage waste collection records, ensuring compliance with the policy and procedure 
• Arrange and book relief staff with HR approval to ensure continuous, high-quality care.

Qualification:

• Grade 12 or equivalent qualification
• Administration qualification would be an advantage

Requirements:

• Proven experience within a similar role
• Experience in hospital/medical environment advantageous

Skills and Knowledge:

• Computer literate (Google Docs advantageous)
• Proven organisational and administrative skills
• Professional communication skills – both verbal and written
• Strong interpersonal skills
• Neat, professional and presentable
• Responsible, accountable and dedicated
• Be able to work in a team and independently
• Excellent attention to detail
• Deadline oriented and previous experience in a role that is deadline driven.

Specific Requirements

• Solid and positive references
• Clear credit record
• No criminal record

Working Hours:

• Monday to Friday 07:00 to 17:00