South African National Parks is one of the world's leading conservation and scientific research bodies and a leading proponent of maintaining the indigenous natural environment.
South African National Parks, (SANParks), manages a system of parks which represents the indigenous fauna, flora, landscapes and associated cultural heritage of the country. Of al...
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NQF Level 6 in Hotel Management / Marketing, Communications, Business Administration or Public Relations.
4 – 6 years of experience in Hotel / Lodge / Resort Management.
Valid Code 08 driver’s licence, essential.
Working knowledge of the Microsoft Office package and accommodation booking system.
A solid understanding of the Public Finance Management Act, applicable human resources and industry legislation, as well as the tourism and conservation sectors.
Proficient in English, good written and verbal communication.
Excellent interpersonal and liaison skills are of high importance.
Good leadership and interpersonal qualities.
Must have good conflict management skills as well as diversity and change management.
Ability to co-operate and manage in a matrix environment.
Responsibilities
To successfully manage the Finances as well as the rest camps.
To ensure a high level of customer service.
Maximize revenue generating opportunities.
Ensure that good quality activities are offered.
Effective liaison with relevant stakeholders.
To ensure services are in place to respond to day-to-day enquiries.
Effective maintenance of infrastructure.
Capitalize on new income-generating products and activities.
To perform quality assurance inspection on all tourism facilities.
Reservation systems management.
Cash management at tourism and sales facilities.
Ensure compliance with the industry related legislation.
Ensure compliance with approved tourism Standards, policies, and procedures.
Ensure compliance and compliance with Restaurant customer service.
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