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  • Posted: Feb 26, 2026
    Deadline: Not specified
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  • Based in Somerset West, Helderberg Personnel was established in 1998. The company initially started doing placements in the Helderberg Basin and over the years expanded nationally. Our background has proved to be invaluable in providing a high standard of recruitment, screening, evaluation and placement of candidates. Our Value proposition: The true value p...
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    Hotel Receptionist

    Key Responsibilities Include but Are Not Limited To:

    • Handling email requests in a professional and efficient manner
    • Responding to guest enquiries courteously and effectively
    • Managing guest check-ins and check-outs
    • Operating the switchboard and directing calls appropriately
    • Managing restaurant bookings and hotel reservations
    • Operating the hotel’s Property Management System (OPERA Cloud)
    • Managing guest accounts and ensuring accurate billing
    • Performing daily pit checks during each shift
    • Resolving guest complaints promptly and professionally
    • Maintaining full knowledge of room categories and property layout
    • Maintaining knowledge of all hotel offerings and services
    • Liaising effectively between departments to ensure seamless service delivery
    • Assisting with balancing the daily revenue report

    Criteria

    • Post-matric hotel school qualification advantageous
    • At least 2 years’ experience within a five-star establishment
    • Computer literate & and operating OPERA Cloud Property Management System
    • Excellent communication skills
    • Strong numeracy skills
    • High level of English proficiency
    • Motivated, enthusiastic and energetic
    • Team player with a positive attitude
    • Willingness to work shifts
    • Ability to work under pressure
    • Own transport

    Must reside in or near the Cape Town Southern Suburbs at commencement of employment

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to Helderberg Personnel on webapp.placementpartner.com to apply

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