Fidelity Services Group is Southern Africa's largest integrated security solutions provider and the industry leader in protection innovation. Excellence in service delivery and implementation are fundamental to our impressive track record. By keeping abreast of the latest trends and technological developments globally, and continuously evolving and innovatin...
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The hotel security officer is responsible for ensuring the safety and security of guests, employees, and hotel property. They are expected to patrol the premises, monitor surveillance cameras, respond to emergencies, and enforce hotel policies and procedures. The ideal candidate must possess strong communication and problem-solving skills, attention to detail, and the ability to remain calm under pressure.
Responsibilities:
Patrol the hotel premises to deter and detect suspicious activity
Monitor surveillance cameras and alarm systems
Respond promptly to emergency situations, including medical emergencies, fires, and disturbances
Report any safety hazards, security breaches, or suspicious behavior to management
Enforce hotel policies and procedures, including guest registration and access control measures
Assist guests and employees with any security-related concerns or inquiries
Conduct regular inspections of hotel facilities to ensure compliance with safety and security standards
Work closely with local law enforcement and emergency services when necessary
Qualifications:
Grade 12
Psira Registered
Previous experience in security in a hospitality sector
Strong communication and interpersonal skills
Ability to work independently and as part of a team
Knowledge of emergency response procedures
Must be physically fit and able to stand and walk for extended periods
Flexible schedule, including nights, weekends, and holidays
Physical Requirements:
Ability to stand, walk, and climb stairs for extended periods
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