HR Adminstrator at Dermalogica

Job Description

• This role provides support to the Talent team and wider organisation, in particular the retail team, ensuring efficient Talent operations and supporting an engaging workplace through handling HR-related queries; completing HR administrative tasks, coordinating recruitment processes, and assisting with employee onboarding and benefits and supporting culture-building initiatives.  

Key Responsibilities: 

HR Business Strategy and operating plan 

• Support the Talent Exec and Talent Manager with the HR strategy implementation and execution according to agreed accountabilities and within budget. 
• Work in collaboration with the area managers to drive and execute overall people operational plan within retail. 

Business Partnering / HR Consulting 

• Providing guidance and HR support and risk mitigation solutions to the retail team. 
• Handling daily HR queries and providing general employee support.  

IR Management 

• Address IR related issues and queries as per company disciplinary code and procedures.  
• Provide IR Guidance to employees and assist in drafting documentation ensuring processes are fair and action plans are consistent. 

Talent Acquisition  

• Manage end to end recruitment process for retail-based vacancies, in line with required standards, and assist HR Manager with Office-based recruitment.  
• Manage vacancies in line with blueprint, succession plans and talent maps; continuously building an active talent pool of high calibre candidates. 
• Facilitate the Dermalogica orientation and probation process. 
• Recruit in line with the EE plan.  

Drive performance 

• Support line managers and team members with general queries related to PM and guidance on monitoring and driving high performance within the retail team. 
• Provide guidance with PM processes, such as Poor Performance. 

Training and development 

• Coordinate training initiatives in line with the training and development roadmap; set up; arrange catering where required and manage and file attendance registers. 
• Submit PO’s and keep these on file for WSP reporting. 

Culture and employee well-being 

• Lead by example as a culture ambassador ensuring behaviour is aligned with the Company values. 
• Encourage, implement, and reinforce the company values and leadership principles with all stakeholders encouraging a healthy, motivated and harmonious work environment.  
• Assist with the coordination and set up of Employee Engagement Initiatives as well as events and celebrations such as DNA Friday. 
• Drive EE survey participation amongst the teams. Set up and drive engagement workshops. Drive engagement initiatives identified. 

Payroll and benefits administration 

• Assist teams with access to employee benefits (pension, med aid; Group life; EAP)  
• Ensure accurate HR documentation from the retail department is sent through to Payroll within agreed deadlines; Conduct checking on input and follow-up on queries and outstanding issues. 
• Action all payroll-related administration timeously i.e. new engagements, contracts; terminations, employee movement processes and submit relevant documentation to payroll 
• Ensure accurate record keeping of employee information on VIP payroll. 
• Submit payroll documentation to the payroll department for filing/maintenance of employee records. 
• Assist with payroll queries. 

HR admin and Compliance 

• Assist Talent Manager with compilation of annual EE and WSP reports and plans ensuring compliance. 
• Take meeting minutes (EE & WSP as well as OHS committee). 
• Hold position of OH&S Safety Rep and coordinate the committee and certifications. 
• Set up training of new OH&S officers. 
• Ensure workplace compliance and submission of labour department documentation as required for labour department audits. 
• Manage the onboarding and offboarding administration in conjunction with IT and Payroll admin e.g. email set up & removal; payroll documentation. 
• Ensure adherence to policies and procedures. 
• Track compliance within stores. 

Systems and reporting 

• Manage and update the HR reporting tracker on a monthly basis. 
• Manage the ESS leave system; updating workflow groups and providing support and managing queries, pulling leave reports as required. 
• Support the Talent Executive and Talent Manager with ADHOC reports as required. 

 Qualifications 

• Human resources or related degree or diploma 

Experience required:  

• 3 years’ experience in a similar role 
• Knowledge of SA labour laws  
• Experience in IR is required 
• Experience in recruitment and selection  
• Previous retail experience is an advantage 

Competencies and characteristics:  

• Organising and planning 
• Highly organised with admin and is responsible for filing and record keeping (e.g. of training registers)  
• Responsible for the coordination of specific people events and execution of the HR calendar e.g. the planning and set up of events and celebrations  

Attention to detail 

• Complete reports and administration accurately. Responsible for payroll input for retail teams and payroll checking. 

Working with people 

• Encourages cooperation; provide support and guidance – specifically to the retail team 
• Deal with potential sensitive topics in the workplace  

Adhering to principles and values 

• Upholds ethics and values of the business and demonstrates fairness and integrity. 
• Discretion is applied when dealing with sensitive and confidential information e.g. payroll data. 

Adaptability 

• Adapts to changing circumstances; Accepts new ideas and change initiatives; Adapts interpersonal style to suit different people or situations; Shows respect and sensitivity towards cultural and religious differences; Deals with ambiguity, making positive use of the opportunities it presents