Jobs at adidas Group

PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION:

• Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures. 

KEY RESPONSIBILITIES:

• Ensures the highest level of adidas service is given to each customer.
• As needed, completes any regular sales transactions involving cash, credit, checks, etc.
• Involved indirectly with ticketing of products as well as checking paperwork against items received.
• Assists in product flow from stockroom to sales floor on a fill-in basis.
• Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team.
• Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure.
• Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals.
• Greets customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays.
• Maintaining general housekeeping standards (Including cleaning of the store)
• Safekeeping of Company assets
• Loss prevention, monitoring sales floor and reporting any suspicious activity and follow security procedures/ SLAP.
• Ensure they take part in in-store training or digital training provided by the company (Atticus/AREA) to ensure they have product knowledge and role best practice.
• Familiarize themselves with Power BI tools to have more understanding of store performance, best sellers / blackhole product.

KNOWLEDGE, SKILLS AND ABILITIES:

• An absolute passion for retail & customer service
• Ability to use your initiative
• Clear and upbeat communication skills
• Flexibility- you can help during the week, during evenings and weekends too
• Previous fashion retail experience will be highly regarded but is not essential
• Adaptability, being able to handle various tasks and adapt to changing circumstances/situations

TO BE SUCCESSFUL IN THIS ROLE YOU WILL HAVE:

• The passion to work within a team to deliver great results.
• Ability to perform in a fast-paced, high volume retail environment.
• Enthusiasm.
• A love for fashion and great confidence to style your customer with any look they want to create.

REQUISITE EDUCATION AND EXPERIENCE:

• Matric certificate
• 0 - 1 years of retail experience

go to method of application »

PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION: 

• Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures.

KEY RESPONSIBILITIES:  

• Ensures the highest level of adidas service is given to each customer.
• As needed, completes any regular sales transactions involving cash, credit, checks, etc.
• Involved indirectly with ticketing of products as well as checking paperwork against items received.
• Assists in product flow from stockroom to sales floor on a fill-in basis.
• Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team.
• Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure.
• Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals.
• Greets customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays.
• Maintaining general housekeeping standards (Including cleaning of the store)
• Safekeeping of Company assets
• Loss prevention, monitoring sales floor and reporting any suspicious activity and follow security procedures/ SLAP.
• Ensure they take part in in-store training or digital training provided by the company (Atticus/AREA) to ensure they have product knowledge and role best practice.
• Familiarize themselves with Power BI tools to have more understanding of store performance, best sellers / blackhole product.

KNOWLEDGE, SKILLS AND ABILITIES:

• An absolute passion for retail & customer service
• Ability to use your initiative
• Clear and upbeat communication skills
• Flexibility- you can help during the week, during evenings and weekends too
• Previous fashion retail experience will be highly regarded but is not essential
• Adaptability, being able to handle various tasks and adapt to changing circumstances/situations

TO BE SUCCESSFUL IN THIS ROLE YOU WILL HAVE:

• The passion to work within a team to deliver great results.
• Ability to perform in a fast-paced, high volume retail environment.
• Enthusiasm.
• A love for fashion and great confidence to style your customer with any look they want to create!

REQUISITE EDUCATION AND EXPERIENCE:

• Matric certificate 
• 0 - 1 years of retail experience

go to method of application »

Purpose & Overall Relevance for the Organization:

• Drive the consistent execution of Global Wholesale Key Account Strategy, focusing on the Studio Group
• Build and maintain sustainable long-term growth plans strategies within each Key Accounts (KA) through partnerships, in conjunction with the Sales Development satellite teams.
• Support with the implementation and monitor the progress of Global Sales projects and initiatives.
• Develop effective collaboration models with the local, EM, KA teams and support them in achieving profitable market share and company goals through best practice sharing, sales system enhancement and process harmonization/ improvement.

Key Responsibilities:

• Local sales responsibility for Studio Group.
• Work closely with market sales teams to drive strategic & commercial success in Key Accounts
• Collaborate with EM & Global functions to get required service level to support growth.
• Ensure clear and fast collaboration to support Key Accounts development within adidas
• Define required processes to support expansion and operationalize for global/local teams
• Identify Key Business/Growth Drivers (KBD) of the assigned account and develop projects and activities in partnership with market Key Accounts teams to grow/maximize our business, and to maintain and improve a profitable relationship with the accounts.
• Develop and drive seasonal SMU & Exclusive’s opportunity to drive business potential.
• Ensure alignment across Category Management (CTC) and marketplace to drive segmentation and profitability.
• Gather and share best practices across EM and turn it into industry-leading sales tools working closely with the markets and Sales Development; make the Best-in-Class (BIC) Key Accounts tools always available for the markets
• Ensure a constant communication flow about status of Key Accounts tools (e.g. EM KA Reporting, KA Playbook), WHS Key Account Management projects as well as Key Accounts game plans or support plans to the main stakeholders, i.e., market Key Accounts teams, KAM team/leadership
• Own and drive/support the implementation of the high number of Global Sales projects, measure results and lead and steer development upon market needs and Senior Management feedback in the ever-changing environment (e.g. a new approach of sell out analysis, key account management)
• Provide and demonstrate expertise in key forums as required (e.g. KA meetings, EM meetings, WHS Operations sessions). Be the voice for the account within a balanced marketplace.
• Mentor juniors in the WHS KAM team and act as a team player and collaborate with other project team members
• Monitor analyze and report on the assigned Key Account on a regular basis [Quarterly] to pro-actively manage all business KPIs linked to adidas Global Top Key Accounts
• Create presentations for larger-scale projects and coordinate core team communication, senior management communication and key milestone meetings
• Manage and lead direct report/s

Controlling:

• To measure progress on own KPIs
• To report to all superiors

Key Relationships:

• Market: Wholesale Key Accounts, Sales Development, Go-To Market (GTM Functions), Digital Partner Commerce.
• Drive Category Management (CTC) working relationship.
• Part of the overall cluster commercial structure.
• Cluster: Sales Director, Heads of Key Accounts, Brand, Customer Service, Sales Coordination, Business Development, HR, Planning, Logistics & Finance.

Knowledge, Skills and Abilities:

• Sales Manager with proven track record of success
• Strong interpersonal skills (e.g. communication, negotiation)
• Proven methodological skills (e.g. business planning, strategic development)
• Broad and deep functional skills (e.g. Sales, Customer Service, Finance, IT)
• High degree of commercial and business acumen knowledge
• Extensive knowledge of the adidas Group business along with significant industry experience
• Fluent in written and spoken English is a must.

Requisite Education and Experience / Minimum Qualifications:

• Degree in business administration with focus on Sales/Marketing
• Key Account Management experience: Minimum of 5+ years, ideally within the sporting goods industry.
• Leadership experience: At least 2+ years in a people management role
• Cross-functional experience ideally with marketing / sales / finance
• Industry: sporting goods / retail / consumer goods

go to method of application »

PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION:

• To manage all transactions with customers accurately and efficiently, on the POS system.
• Receiving payments and issuing receipts, gift-wrapping packages, and keeping track of all cash and credit transactions.
• Ensure all sale and refund transactions run smoothly and will help maximize customer satisfaction.
• To ensure all House Of Retail policies, rules and procedures are adhered to at POS.

KEY RESPONSIBILITIES:

• Manage transactions with customers using cash registers.
• Scan goods and ensure pricing is accurate.
• Collect payments whether in cash or credit and promote PJN as an option of payment
• Issue receipts, refunds, change or tickets.
• Redeem coupons and vouchers.
• Cross-sell products and introduce new ones.
• Sell add-ons to customers to increase UPT.
• Resolve customer complaints, guide them, and provide relevant information.
• Greet customers when entering or leaving the store.
• Maintain clean and tidy checkout areas.
• Track transactions on balance sheets and report any discrepancies.
• Bag packages.
• Handle merchandise returns and exchanges
• Ensure all till documents signed and filed accordingly
• Driving CRM and NPS as a last point for customer contact in store.
• Familiarize yourself with the digital dashboard to have better understanding of performance and tracking
• Sales responsibilities.
• Replenishment of sales floor.
• Housekeeping.

KEY RELATIONSHIPS:

• Customers, Peers, POS supervisor, Store Manager and Deputy Manager.

KNOWLEDGE, SKILLS AND ABILITIES:

• Basic PC knowledge.
• Familiarity with electronic equipment, like cash register and POS.
• Strong numeracy skills.
• Attention to detail.
• Strong communication and time management skills.
• Customer satisfaction oriented.

REQUISITE EDUCATION AND EXPERIENCE:

• 2-4  years work experience as a Retail Cashier or in a similar role in sales of years of retail experience
• Matric certificate 

go to method of application »

PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION: 

• Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures.

KEY RESPONSIBILITIES:  

• Ensures the highest level of adidas service is given to each customer.
• As needed, completes any regular sales transactions involving cash, credit, checks, etc.
• Involved indirectly with ticketing of products as well as checking paperwork against items received.
• Assists in product flow from stockroom to sales floor on a fill-in basis.
• Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team.
• Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure.
• Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals.
• Greets customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays.
• Maintaining general housekeeping standards (Including cleaning of the store)
• Safekeeping of Company assets
• Loss prevention, monitoring sales floor and reporting any suspicious activity and follow security procedures/ SLAP.
• Ensure they take part in in-store training or digital training provided by the company (Atticus/AREA) to ensure they have product knowledge and role best practice.
• Familiarize themselves with Power BI tools to have more understanding of store performance, best sellers / blackhole product.

KNOWLEDGE, SKILLS AND ABILITIES:

• An absolute passion for retail & customer service
• Ability to use your initiative
• Clear and upbeat communication skills
• Flexibility- you can help during the week, during evenings and weekends too
• Previous fashion retail experience will be highly regarded but is not essential
• Adaptability, being able to handle various tasks and adapt to changing circumstances/situations

TO BE SUCCESSFUL IN THIS ROLE YOU WILL HAVE:

• The passion to work within a team to deliver great results.
• Ability to perform in a fast-paced, high volume retail environment.
• Enthusiasm.
• A love for fashion and great confidence to style your customer with any look they want to create!

REQUISITE EDUCATION AND EXPERIENCE:

• Matric certificate 
• 0 - 1 years of retail experience

go to method of application »

PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION:

• To be responsible for managing product life cycles from entry to exit
• To drive productivity of stock movements in relation to delivery receiving and transfers
• To take ownership over the implementation of Heart of House and Management of Stockroom Layouts and its maintenance
• To execute store operations with specific focus on product and consumer service in line with brand image
• To use his/her expertise and experience to provide feedback and coaching opportunities to subordinates and store team

KEY RESPONSIBILITIES:

• Awareness of store targets and actively works to meet or exceed these by using all the resources available inside and outside of the store
• Uses retail and commercial expertise to maximize sales opportunities by prioritizing merchandise flow to the sales floor
• Is a role model for stockroom operations ensuring all processes adhered to whilst providing feedback on ideas and suggestions on driving productivity to line manager and store team
• Promote accountability and transparency on a day-to-day basis, by ensuring teams are following policies and that they are handling product with integrity.
• Use BI Report to prioritize Top sellers and Black Hole to drive BOH productivity and fast pace to push product to the floor
• Ownership for completing deliveries quickly and accurately while adhering to stock protection procedures
• Accurately records and manages all stock movement in and out of store via IC processes or Omnichannel within a timely manner
• Works as one with line manager to ensure adequate consumables are provided to create an effective environment, highlighting issues to line manager where require
• Responsible for Inventory accuracy within the flagship environment executing cycle counts and controlling adjustments in line with line manager and store team
• Proactively manage stock capacities ensuring store is always in line with optimums.
• Ownership of all stockroom health and safety topics, checks and complies with all policies and procedures to maintain a safe and sustainable working environment
• Identifies improvement opportunities and communicates suggestions to line manager and store management to drive commercial success
• Provides strong leadership skills in order to guide and train own team on Stockroom Operations, managing performance via the Company Performance system (#MyBest) with the support of HR Manager and line manager where required
• Collaborates productively and respectfully with all team members acting as one Store Team to meet or exceed store goals
• Makes himself/herself available to support other team members when needCommunicates a desire to learn and seizes all available opportunities to drive his/her development and increase performance
• Partner with instore trainer and ensure regular trainings and refreshers on HOR, day in the life of a BOH Specialist, policies and procedures are conducted.

KEY RELATIONSHIPS:

• Customers, Inventory Control Team, Merchandising Team, Logistics Team, Peers and Supervisor

KNOWLEDGE, SKILLS AND ABILITIES:

• Adapts communication style to service both internal and external consumers dependent on the situation
• Flexibly adapts approach to accommodate the needs of multiple internal and external consumers at the same time
• Deals professionally with difficult situations
• Uses retail and commercial expertise to drive overall store sales by prioritising the consumer and brand at all times whether it be by Omnichannel or by flow of merchandise to the sales floor
• Supports team by actively helping where required by line manager
• Is thorough and detail oriented in maintaining a clean and organised stockroom 
• Stockroom management or people management experience is mandatory

REQUISITE EDUCATION AND EXPERIENCE:

• Matric Certification
• Minimum 5 years work experience in a sports/fashion customer- and commercial-focused retail environment with advanced process knowledge and comprehensive stock management and logistical experience, with thorough retail industry understanding
• Minimum +2 years experience in a BOH Specialist
• Intermediate numeracy and literacy and advanced verbal communication skills

go to method of application »

PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION:

• Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures.

KEY RESPONSIBILITIES:

• Ensures the highest level of adidas service is given to each customer.
• As needed, completes any regular sales transactions involving cash, credit, checks, etc.
• Involved indirectly with ticketing of products as well as checking paperwork against items received.
• Assists in product flow from stockroom to sales floor on a fill-in basis.
• Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team.
• Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure.
• Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals.
• Greets customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays.
• Maintaining general housekeeping standards (Including cleaning of the store)
• Safekeeping of Company assets
• Loss prevention, monitoring sales floor and reporting any suspicious activity and follow security procedures/ SLAP.
• Ensure they take part in in-store training or digital training provided by the company (Atticus/AREA) to ensure they have product knowledge and role best practice.
• Familiarize themselves with Power BI tools to have more understanding of store performance, best sellers / blackhole product.

KNOWLEDGE, SKILLS AND ABILITIES:

• An absolute passion for retail & customer service
• Ability to use your initiative
• Clear and upbeat communication skills Flexibility- you can help during the week, during evenings and weekends too Previous fashion retail experience will be highly regarded but is not essential Adaptability, being able to handle various tasks and adapt to changing circumstances/situations

TO BE SUCCESSFUL IN THIS ROLE YOU WILL HAVE:

• The passion to work within a team to deliver great results.
• Ability to perform in a fast-paced, high volume retail environment.
• Enthusiasm.
• A love for fashion and great confidence to style your customer with any look they want to create.

REQUISITE EDUCATION AND EXPERIENCE:

• Matric certificate
• 0 - 1 years of retail experience

go to method of application »

PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION:

• Contribute to meeting or exceeding store sales and profit targets by:
• Ensuring the efficient and effective implementation of the global visual merchandising direction in assigned store.

KEY RESPONSIBILITIES:

Communication:

• Cascade information given by Regional VM Manager to Store Manager and store staff through Training and meetings
• Participate in team meetings and team huddle to understand needs, delivery of stock and sales and retail KPI analysis in order to drive sales through VM
• Give feedback to the RBO on Stores’ needs after discussing with Store Manager

Merchandising Display:

• Ensure store complies with Global standards and guidelines to provide a pleasant shopping experience to all consumers
• Ensure all windows are presented to a high standards including mannequins dressing and positioning, lighting direction, cleanliness, steaming and price communication
• In charge of creating clear Shop –In-Shop’s to emphasize category presentation
• Ensure correct use and positioning of In-Store Communication Tools
• Dress in-store mannequins and place props correctly
• Apply and maintain Retail Standards
• Daily audit using adidas VM compliance Checklist
• Monthly submission on VM Compliance Tool including taking and uploading pictures into the system
• Update weekly the Space Management Tool floor plan and fixture allocation based on product presentation movement. Weekly analysis of Space Management Results with SM and draft common action plan
• Night shift: campaign change
• Lead store staff by example, organize their work time and tasks

In-store VM Training:

Train co-workers on:

• Global Visual Merchandising standards and guidelines, including folding techniques, different hanger types, size order and size curve, steaming and merchandise presentation standards as well as the use of size cubes and size stickers
• “Getting to know your stores” and wall configuration - Train the Trainer
• Enhancing consumer journey

VM Reporting:

• Keep up to date on competitor analysis as well as current and upcoming fashion trends across the store location area. Communicate information to Market VM Manager
• Identify and communicate store needs fixtures/ ISC to Market VM Manager
• Other duties as requested by SM/Market VM Manager

Equipment control:

• Returns and correctly stores unused equipment including fixtures, mannequins, props & graphic frames
• Manage fixtures with care to avoid damages
• Is familiar with health and safety issues
• Ensure there is a VM corner at BOH to keep all VM elements packed accordingly.

Customer service and operational tasks:

• Execute the Brand Customer Service standards to meet or exceed customers’ expectations
• Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values
• Use Seasonal Brand and product knowledge effectively during sales interactions
• Communicate product features and benefits and unique selling points clearly to address customers’ needs and strengthen their connection to the Brand
• Minimize loss in both, the stockroom and the sales floor
• Perform all store operations in a safe, effective and efficient manner
• Collaborate productively and respectfully with team members
• Complete all applicable training programs and effectively apply the learning on the job
• Seek coaching and learning opportunities to continually improve your performance

KEY RELATIONSHIPS:

• Consumers
• Peers / Supervisor, VM Manager, Deputy Manager, Store Manager
• Regional VM

KNOWLEDGE, SKILLS AND ABILITIES:

• Interest in fashion & sports desirable
• English-skills beneficial
• Organized and detailed oriented
• Is able to follow directives
• Good numeracy, literacy, verbal and written communication skills
• Self - motivated
• Work as a team
• Effective problem-solving abilities
• A good eye for style, coordination and attention to detail

 MINIMUM QUALIFICATIONS:

• Matric Certification
• 2 - 3 years of visual merchandising experience in a retail environment