HR Benefits Administrator (Hay level 14/C3) at NECSA

Key Performance Areas

Process Management: Retirement Fund and Terminations (permanent and contract)

• Administer Provident Fund withdrawal procedures for retirement, resignations, secondments, retrenchments, dismissals and divorce order claims by following the relevant authorisation routes and processes.
• Provide support, information and advice relating to retirement fund pay-outs to employees terminating service, and resolve employee queries wrt Necsa Retirement and Preservation Funds.
• Process Beneficiary Nomination forms for MOMENTUM, GLI and SANLAM Preservation Fund.
• Administer and maintain the workflow system and other HR administration processes to ensure effective flow of information.
• Administration of leave information of contract workers on DRL System and advice Payroll on leave balances to be paid out or deducted.
• Prepare and submit all relevant documents regarding terminations to the Payroll Department.
• Inform members of continuation of medical aid membership, new premiums, policy rules, correct forms, etc.

Medical Aid Administration (in service and pensioner members)

• Maintain medical aid scheme administration, and assist in communicating, interpreting and clarifying scheme rules, benefits, and policy to members.
• Act as point of contact between the medical scheme, members, brokers, the Medical Scheme Committee and the Pensioners Forum, to ensure alignment, intermediation and optimal service delivery to all parties.
• Consult with medical scheme administrators, brokers, members and committees with regards to member medical aid queries.
• Reconcile medical scheme payment schedules between Necsa finance department and medical schemes.
• Provide Momentum with the required information for the forecasting of Necsa, NTP and Pelchem’s PRMA (postretirement medical aid) liabilities. 
• Provide reports on the movement of new retirees and all the deceased members to the Pensioner Forum members and respond to all queries regarding the pensioner members.
• Recommend changes/improvements and possible termination of rules/benefits wrt medical scheme rules and benefits to the Medical Aid Scheme Committee.

Onboarding and Maintaining HR Administration

• Process and maintain HR data of all categories of staff and contract workers on the HR system for the duration of their employment/contract.
• Capture all new permanent/contract workers/ PSP's and consultants on DRL System.
• Maintain and update DRL System with information and status changes regarding salary increases, promotions and allowances.
• Advise the Payroll Department of all salary increases and promotions of permanent employees or any other changes, including salary increases of contract workers, and update the HR system accordingly.
• Calculate the leave credits and UIF, and advice Payroll on termination of employment or completion of a contract appointment.
• Maintain and update the DRL system with information changes (biographic data) pertaining to permanent staff and contract workers on an ongoing basis.
• Keep record of all contract workers’ information (hard copies).

JOB REQUIREMENTS

Key Knowledge & Skills

• Knowledge of relevant Necsa policies and procedures and the interpretation thereof.
• Knowledge of legislative and regulatory requirements wrt medical schemes and retirement funds.
• MS Office.

Competencies (Job Specific and Behavioral)

• Analytical Thinking & Attention to Detail
• Customer Service Orientation
• Good verbal and written communication skills
• Time & Self-Management
• Drive (Results Orientation)
• Resilience & Stress Management
• Relationship Building
• Interpersonal Sensitivity
• Teamwork

Requirements

MINIMUM QUALIFICATIONS AND EXPERIENCE:

• National Diploma Human Resources Management or equivalent (NQF 6).
• Minimum 3 years’ experience in HR and Benefits administration.