HR Consultant - JHB - Midrand at TFG (The Foschini Group)

Position Description:

• The HR Services Consultant is responsible for offering front-line HR consultation and advice across all HR disciplines within HR Shared Services.
• This includes ensuring the provision of an excellent experience for employees across all TFG divisions/brands. This role will interface with Line Managers, employees as well as external stakeholders.

As the HR Consultant, your responsibilities will be to:

• Deliver efficient first-time call resolution while providing an all-round superior service and excellent employee experience
• Responsible for talent acquisition including sourcing, screening, assessment coordination and placement of candidates
• Provide employee relations advice and support
• Provide support and advice related to, among others:
• Talent Acquisition
• Employee Relations
• Training and Development
• Performance and Transformation
• OD and Reward
• Maintain and ensure adherence to agreed policies and procedures
• Assist and advise line managers and employees on the effective utilisation of relevant self-service options
• Maintain employee data and reporting
• Adhere to service level agreements and quality standards

To apply you need to have:

• HR or related degree (essential)
• 2 – 3 years’ experience in HR
• Cross function HR knowledge (Non- negotiable)
• Excellent communication and interpersonal skills
• Excellent verbal reasoning
• Written communication skills
• A working knowledge of HR systems and MS Office
• High attention to detail, accuracy and a methodical approach
• Strong problem-solving abilities
• A strong customer centric approach with a high service delivery mind set
• A professional approach with a solution focussed orientation
• The ability to work independently and team orientated
• The ability to work in a pressurised, high volume environment
• Adaptability in a constant changing environment
• Experience in a shared services environment will be advantageous