HR Generalist at Oza Holdings

• To provide a full-spectrum, hands-on HR service to the business by advising line managers on employee relations, performance management and compliance matters, managing disciplinary and CCMA processes, and leading skills development as the appointed SDF. The HR Generalist also coordinates onboarding, manages employee data and payroll liaison, prepares for BCEA audits, produces monthly HR metrics, drives employee engagement and wellness initiatives.

Duties and Responsibilities:
Employee Relations & Discipline

• Serve as a primary HR advisor to line managers on conduct, discipline, grievances and compliance matters.
• Manage disciplinary cases from start to finish, including preparing disciplinary documentation and evidence bundles, and participating in disciplinary hearings.
• Attend CCMA cases and support the company’s preparation and representation in dispute resolution processes.

Performance Management

• Support the performance management cycle, including goal setting, reviews and performance improvement plans.
• Coach managers on conducting effective performance conversations.
• Track performance concerns and support performance improvement interventions where necessary.

Skills Development & Training

• Lead skills development activities as the appointed Skills Development Facilitator (SDF), including the submission of the Workplace Skills Plan (WSP) and Annual Training Report (ATR).
• Coordinate training interventions and monitor training spend.

Onboarding & Employee Administration

• Coordinate end-to-end onboarding.
• Manage and oversee employee data changes, including promotions, transfers and terminations.
• Liaise with payroll to ensure the accurate and timely submission of employee data.

Policy & Compliance

• Contribute to the development and implementation of HR policies and procedures.
• Lead preparation and support for DoL audits and ensure ongoing compliance with labour legislation and internal HR policies.

HR Reporting & Analytics

• Compile and analyse monthly HR metrics (headcount, attrition/turnover, leave trends, ER/IR cases and staff engagement) to support management decision-making.

Employee Engagement & Wellness

• Coordinate employee engagement initiatives, engagement surveys and wellness initiatives.

Qualifications and Skills:

• Bachelor’s Degree (BCom) in Human Resource Management, Industrial Psychology or an equivalent HR-related qualification; an Honours degree or postgraduate qualification in Labour Law is advantageous.
• Minimum of 3–5 years’ experience in a generalist HR role covering employee relations, performance management, skills development and staff wellness initiatives.
• Solid knowledge of South African labour legislation, including the LRA, BCEA, EEA, Skills Development Act and COIDA.
• Proven experience in conducting disciplinary hearings, preparing evidence bundles and attending CCMA matters.
• Experience in HR metrics, reporting and analysis, with proficiency in MS Office.
• Experience liaising with payroll and working on HR/payroll systems.
• Strong communication, analytical and problem-solving skills.
• Strong attention to detail, with the ability to manage multiple priorities and maintain confidentiality.
• Ability to work independently and collaboratively across departments, and to supervise junior HR staff.