- This is a role for someone who understands that, in a small business, HR is not just about paperwork. It is about helping the business hire well, onboard properly, support managers, guide employees, maintain standards and protect the culture as the company grows.
What you will be responsible for
You will manage the full employee lifecycle across the business, including:
Recruitment and talent acquisition
- You will source candidates, manage recruitment partners, screen CVs, conduct initial screening calls, coordinate interviews, arrange assessments and ensure that strong candidates move through the recruitment process efficiently. You will also help maintain a practical talent pipeline for key roles in the business.
Candidate tracking and recruitment records
- You will maintain a structured candidate database, including assessment outcomes, interview notes, salary expectations and reasons for non-selection.
Employment administration
- You will prepare employment agreements, collect required onboarding documents, ensure compliance paperwork is complete and coordinate with Finance for payroll onboarding.
Onboarding
- You will coordinate the full onboarding process so that new team members are properly set up before they start. This includes IT setup, system access, onboarding tasks, check-ins and support during the first 90 days.
Offboarding
- You will manage exit processes, including exit interviews, notice-period coordination, final payroll instructions, system removals, hardware recovery and communication with IT service providers.
Performance support
- You will support managers with performance processes, Individual Success Plans and performance improvement steps, ensuring these are fair, documented and consistent.
Learning and development coordination
- You will help coordinate training, professional development, trainee progress and internal learning initiatives.
Internal communication and meetings
- You will coordinate internal meetings, training sessions, company notices, birthday messages, new joiner announcements, celebrations and other staff communication.
Policy and compliance management
- You will support the rollout of company policies, maintain acknowledgement records and help ensure staff understand their responsibilities around confidentiality, POPIA, IT security, conduct and company standards.
Employee relations and labour matters
- You will assist with employee relations matters, disciplinary processes, labour compliance and, where necessary, CCMA-related preparation and coordination.
Employment equity and statutory compliance
- You will help the business stay aware of its obligations under South African employment legislation, including Employment Equity requirements as the business grows.
What we are looking for
- We’re looking for someone who is structured, reliable and confident working in a small business environment where people often need to get involved beyond a narrow job description.
The ideal person will have:
- Solid operational HR experience, preferably in an SME or professional services environment
- Hands-on recruitment experience
- Good working knowledge of South African labour legislation, including the BCEA, LRA and POPIA
- Experience supporting disciplinary, performance and employee relations processes
- Strong administrative discipline and attention to detail
- Good written and verbal communication skills
- The ability to handle confidential matters with discretion
- Confidence working with managers and employees across the business
- A practical, solutions-focused approach
- Comfort using systems such as Microsoft 365, Teams and other business platforms
- A relevant HR qualification non-negotiable
The kind of person who will do well here
You will likely enjoy this role if you are:
- Highly organised and process-driven
- Proactive rather than reactive
- Comfortable having difficult conversations when needed
- Emotionally intelligent and professional
- Strong on follow-through
- Able to balance care for people with accountability and standards
- Comfortable working in a small business where priorities can shift
- Interested in building practical people processes that actually work
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