HR Operations & Compensation Supervisor at Servest SA

Job Context    

• Servest Corporate has a vacancy for an HR Operations & Compensation Supervisor. The position reports to the Head of People & Culture.
• This role supervises day-to-day HR Operations Administration team activities, delivering efficient back-office services that support frontline HR performance and colleague experience. Additionally, the role manages compensation and benefits programs, ensuring competitive, equitable, and compliant total rewards packages.
• The role ensures accurate HR data management, effective use of HR systems, timely reporting, compliant administration of employee lifecycle processes, and oversight of salary structures, incentive programs, and benefits packages.

Minimum Requirements    
Qualifications

• Bachelor's degree in Human Resources, Business Administration, Finance, or a related field.

Experience & Skills

• 10 years proven experience as an HR Operations Supervisor or Team Leader, in a Centre of Excellence operating model
• HRIS/payroll systems experience, especially SAGE VIP People modules, for quick reports extraction
• Proven experience in job evaluation, compensation analysis, and market benchmarking
• Advanced MS Office skills – Excel, Word, PowerPoint
• Strong knowledge of South African labour legislation (LRA, BCEA, EEA, SDA) and pay equity regulations
• Strong analytical abilities for compensation analysis and pay equity assessments
• High attention to detail and ability to meet deadlines.

Core Competencies

• Leading and Supervising
• Planning and Organising
• Analysing and Reporting
• Working with People
• Delivering Results and Continuous Improvement

Duties & Responsibilities    
Team Supervision

• Supervise and support a team of HR Operations Administrators
• Allocate work, provide coaching, and evaluate & monitor performance
• Ensure the team meets service delivery standards and turnaround times
• Support recruitment, onboarding, and development of team members

HR Operations Administration

• Oversee all back-office administration: onboarding/offboarding processes, documentation, benefits enrolment, system access, and tools of trade
• Coordinate employee terminations and exit processes
• Ensure accuracy and maintenance of employee records across HR systems (including DocIT and SAGE)
• Support benefits administration and respond to employee queries
• Ensure compliance with South African labour legislation and internal policies
• Approve monthly payroll input submissions

Compensation & Benefits Management

• Develop and benchmark salary structures, incentive programs, and total rewards packages using market data and employee surveys to maintain equity and motivation
• Ensure all compensation and benefits comply with labor laws, pay equity regulations, and internal policies
• Conduct regular compensation audits and manage vendor contracts for health, retirement, and wellness plans
• Analyze trends in employee satisfaction and costs, then report metrics via dashboards to recommend adjustments that optimize retention and performance.

HRIS Management

• Monitor HR systems performance and data integrity
• Maintain user access and coordinate system updates
• Provide basic system troubleshooting and user training
• Liaise with IT and system vendors where required
• Identify and implement opportunities to streamline HR processes

Reporting & Analytics

• Oversee HR reporting schedules and validate data accuracy
• Generate standard HR reports and maintain reporting templates
• Develop Standard Operating Procedures and Policies
• Ensure all documentation meets Quality ISO standards
• Support audits and data requests (Governance)
• Analyze HR data to identify trends and support decision-making.

Communication & Collaboration

• Communicate HR policies and procedures to stakeholders
• Collaborate with payroll, People & Culture, and other departments
• Excellent communication for employee program rollout and stakeholder collaboration

Deadline:9th February,2026