HR Operations Front Office at Hitachi Energy

General information:

• You as an HR Operations Front Office, will be part of Power Grids business based in Modderfontein, South Africa.
• Reporting to the HUB HR Operations Manager - MEA, you are responsible for performing day to day processing of HR requests related to multiple service lines Employee Life Cycle, Integrated Talent, Global Mobility, Learning & Development, Compensation & Benefits, Payroll, People Analytics and HRIS for an assigned group of employees.
• Providing appropriate support for internal customers and deliver accurate and timely processing of information for all stakeholders.

Responsibilities:

Service Delivery:

• Executing and delivering assigned HR services in compliance with all standard operating procedures or policies or other procedures in place and according to defined service level agreements.

Support Service:

• Delivering HR service support to the HR community, managers, and employees.
• Shows a customer service mind-set and a proactive way of working to serve customers with a "can do" attitude.

Process Optimization:

• Recommending enhancements and simplification of existing processes and procedures based on feedback and experience with customers.

Communication:

• Communicating information regarding policies and standards on assigned processes to internal customers as needed.

Data Entry:

• Recording employee enquiries in an appropriate IT system, ticket tool. Performing data entry into appropriate systems as necessary for assigned HR Services.
• Maintaining a high level of data quality and accuracy in the systems.
• Providing on-demand reports related to the process, where required.

Documentation:

• Preparing information and documents for external authorities, social security, income tax, etc.

Safety and Integrity:

• Living core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues, and the business.

Your background:

• Ideally you should have a degree or diploma in Human Resources or Business Administration .
• Minimum 5 years of experience in HR operations as well as the end-to-end employee life cycle management & processes i.e., hire to retire. HRIS systems
• Workday or master data and must have excellent skills in Microsoft office i.e., excel.
• Experience of the people processes in HR as relates to the operations and overall HR offering. Payroll & benefits knowledge & experience including an understanding of the processes.
• Experience in working for a multi-national organization is advantageous i.e., matrix reporting & team structures across countries.
• Experience in leading change initiatives and managing HR projects.
• Management of internal risk and controls as relates to HR processes and activities.
• Proficiency in both spoken & written English language is required.