Human Capital Business Partner at PricewaterhouseCoopers (PwC)

JOB SUMMARY

A career in Human Resources, within Internal Firm Services, will provide you with the opportunity to make a difference at PwC by helping to fully leverage the skills and talents of all our people. You’ll focus on helping the local offices in driving the Firm’s people strategy, creating a unique people experience for each individual, and supporting our Firm wide values by working with the core competencies that measure and drive individual and Firm wide success in the marketplace.

Our team helps bridge the relationship between leadership and employees at PwC through Human Resources solutions. You’ll handle issues on operation management, strategic partnership, employee relations and emergency responding.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Develop new skills outside of comfort zone.
• Act to resolve issues which prevent the team working effectively.
• Coach others, recognise their strengths, and encourage them to take ownership of their personal development.
• Analyse complex ideas or proposals and build a range of meaningful recommendations.
• Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.
• Address sub-standard work or work that does not meet firm's/client's expectations.
• Use data and insights to inform conclusions and support decision-making.
• Develop a point of view on key global trends, and how they impact clients.
• Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.
• Simplify complex messages, highlighting and summarising key points.
• Uphold the firm's code of ethics and business conduct.

JOB PURPOSE

• The Assurance HCBP role for Gauteng takes  responsibility of HC delivery to Gauteng Assurance aligned with the Assurance business strategy.

PRINCIPAL ACCOUNTABILITIES

• This role reports into the Africa Assurance HC Associate Director. The internal clients are the Gauteng Assurance Leader and People Partners as well as the Assurance staff.

Responsibilities include:

HC strategy

• Aligned to Global HC strategy, Africa People strategy, and LOS People Strategy, annually compile Gauteng specific people strategy through consultation with the Assurance Leadership.  
• Deliver against the HC strategy with regular measurement and reporting on progress made.  
• Ensure strategic HC projects are rolled out across Gauteng Assurance.
• Deliver Gauteng Assurance specific initiatives

Analytics

• Provide people analytics and intelligence to the Assurance business to inform business decisions.
• Advise Assurance leadership on people matters/workforce activities.
• Establish a workforce plan aligned to LOS headcount budgets
• Regular analysis of turnover and ensuing advice to business
• Regular analysis and reporting of headcount vs utilisation achieved.

HC service delivery

• Co-ordinating consistent HC delivery across Gauteng Assurance
• Ensure regular contact sessions are in place to assess satisfaction on delivery
• Oversee HC projects and manage performance of the Gauteng Assurance HCBP team

Talent management

• Drive talent management activities for Gauteng Assurance, including talent identification, succession, development plan monitoring (e.g. Talent Radar) and advice.  
• Co-ordinate, plan, prepare for and facilitate the Gauteng Assurance Talent Council
• Identify, plan, and monitor Gauteng Assurance key talent program attendance
• Accountable for ensuring that the post talent program feedback takes place. Responsible for facilitating the feedback.

Performance Management

• Understand Gauteng Assurance strategy and participate in establishing annual KPIs per grade level
• Provide regular guidance and education to staff on the performance management process.
• Provide performance analytics, including poor performance.
• Research, advise on, and implement performance improvement interventions
• Monitor general compliance with performance management approach

Remuneration

• Liaise and collaborate with the HC Reward CoE, for salary survey input and benchmarking information.
• Analyse and understand remuneration trends and challenges faced by Gauteng Assurance. Advise and provide input into remuneration bands and practices.
• Advising the Gauteng Assurance Leadership and REMCO on reward trends
• Utilise analytics from exit interviews and GPS related to reward
• Educating staff on reward and benefits
• Provide input into Gauteng Assurance people budgets: cost analysis of salary bands, an other people costs
• Manage the salary and performance bonus review for Gauteng Assurance

Leadership

• Contribute to HC best practice; understand the Assurance people requirements and communicate these requirements to the relevant HC structures
• Mentor and develop the Gauteng Assurance HCBP team
• Represent HC to the Gauteng Assurance leadership

Employment Equity

• Understand the firm’s EE targets and translate this into the Assurance EE targets. Understand where the gaps lie and implement HC interventions to close this gaps through recruitment; promotions etc
• HC representative in the Gauteng Assurance EE forum

Retention

• Project manage annual progression processes as per Talent CoE guidance.  (post articles and SM)
• Report retention successes and potential challenges
• Analysis and presenting of the Global People Survey results to Gauteng Assurance Group Leaders and People Partners
• Compiling a Gauteng Assurance GPS action plan and rolling out of the initiatives

Terminations

• Conducting exit interviews of Senior Managers and AD’s
• Exit trends reports are analysed and feedback given to groups with suggestions on interventions

Other ad hoc roles

• As we are still transitioning into the new HC structure, there are some operational and ad hoc roles which are currently part of this role but will change in the future. These include :
• HC team management (timesheets; expenses and leave)
• Oversee the welcome and admin processes for annual trainee intake
• Various monthly and quarterly reports need to be submitted within deadlines i.e Gauteng Assurance monthly report; South Market Area quarterly report; quarterly experienced hire report; exit interview reports; IR incident report; FASSET reporting
• HC representative on various forums to drive the HC strategy i.e Gauteng Assurance HC Coordinating managers forum and Gauteng Assurance People Partners forum
• Attendance and contribute to Assurance group meetings and events
• Manage APC and ITC processes i.e confirmation of candidates; results; events
• Provide guidance on IR matters; represent firm at the CCMA

MINIMUM QUALIFICATIONS

• Relevant postgraduate HC related degree (Hns BA / BComm Psychology / Industrial Psychology / Human Resources)

 EXPERIENCE

• Minimum 8 years HC experience with at least 5 years of staff management experience
• Sound knowledge of all HC processes
• Sound knowledge of HC processes
• Experience in managing projects or multidimensional processes
• Computer literate on the Google suite and MS Office Suite
• Strategic workforce planning
• Experience with utilising a Human Capital Management tool such as Workday
• People analytics
• Consulting experience is highly beneficial

KEY KNOWLEDGE & SKILLS

• High energy level
• Assertive & diplomatic
• Sound interpersonal and communication skills
• Professional
• Able to deal with confidentiality
• Ability to deal with multiple projects
• Enthusiastic and proactive
• Passion for developing others

If the above sounds like an opportunity you would like to step into the new year with we would like to receive your application. Please apply directly via this advertisement.