Human Capital Consultant - Midrand at Momentum Metropolitan Holdings Limited

Role Purpose

• Provide generalist Human Capital support across the ambit of the Human Capital value chain, in order to ensure that the business achieves its strategic objectives through people management.

Requirements

• Bachelor's degree or equivalent qualification in a relevant field such as Human Resources, Industrial Psychology, Behavioural Sciences, or a related discipline (Essential)
• Honour's degree or equivalent qualification in a relevant field such as Human Resources, Industrial Psychology, Behavioural Sciences, or a related discipline (Desirable)
• 3 - 5 years' experience in Human Capital consulting / generalist role
• Registered Psychometrist, independent practice with the Health Professions Council of South Africa (HPCSA) (Desirable)

Duties & Responsibilities

PROCESS

• Deliver human capital (HC) consulting services to clients with a focus on optimising people related processes, improving employee engagement, and enhancing talent acquisition strategies.
• Actively participate in the implementation of the human capital (HC) strategy and agenda, focusing on aligning people solutions with specific business outcomes and goals.
• Facilitate the recruitment and onboarding process for new employees, ensuring a smooth transition into the organisation and alignment with company culture and values.
• Provide detailed psychometric assessment feedback to hiring managers involved in the recruitment and selection process to aid in making informed hiring decisions.
• Develop and implement initiatives that foster a positive work climate and culture, aiming to energise employees, a sense of purpose in their work, reduce work disruptions, and enhance overall employee productivity.
• Assist in the generation and validation of human capital (HC) reports, ensuring accuracy and completeness, and provide these reports to clients with a focus on highlighting key pertinent areas for their attention.
• Collaborate with relevant stakeholders to assist in the development and refinement of accurate and comprehensive job descriptions and role profiles.
• Collaborate closely with the Remuneration & Benefits team to facilitate benchmarking activities to ensure that the organisation's compensation and benefits packages remain competitive.
• Investigate, engage, and resolve queries independently and, when necessary, in collaboration with relevant stakeholders to ensure timely and accurate resolution.
• Manage general administrative tasks in collaboration with the Human Capital Assistant to ensure the smooth functioning of Human Capital operations.
• Provide expert advice, guidance, and support to Line Managers and employees on labour relations matters, ensuring that they are well-informed about relevant policies and procedures, and escalate issues when necessary.
• Implement effective employee relations practices and provide support for the resolution of employee relations matters to maintain a positive and productive workplace environment.
• Prepare for and represent the company in the Commission for Conciliation, Mediation and Arbitration (CCMA) proceedings, ensuring that the company's interests are safeguarded during conciliation meetings.
• Deliver comprehensive training sessions to capacitate line managers with performance excellence tools/processes and labour relations training.
• Support the business with performance excellence year-end and related processes in full compliance with established standards, policies, and procedures, contributing to accurate performance assessments and reviews.
• Assist and collaborate with the learning and development department to actively support the execution of the training plan, ensuring that employees receive the necessary development opportunities.
• Manage people related and/or human resources projects, initiatives and or interventions that are assigned, ensuring that they are executed according to established project plans and objectives.
• Facilitate and support the successful implementation of human capital (HC) projects as needed, and participate in cross-divisional collaboration on human capital (HC) projects to ensure their alignment with organisational goals.

CLIENT

• Proactively build and nurture strong, productive relationships with key stakeholders, focusing on understanding their needs and providing tailored people related solutions.
• Cultivate and nurture strong, productive client relationships, focusing on understanding their needs and ensuring the successful delivery of services and support.
• Promote and facilitate effective teamwork within the division, emphasising collaboration, communication, and shared goals.
• Actively seek and participate in relevant training interventions and opportunities to enhance your professional skills and knowledge.
• Consistently meet and exceed the expectations of clients, as well as internal and external stakeholders, by providing high-quality services and support.
• Deliver within turnaround times and quality standards and resolve issues speedily to enhance client service delivery.
• Manage client query processes to ensure that all queries are tracked, thoroughly investigated, and resolved accurately and in a timely manner.

PEOPLE

• Actively work on building and nurturing productive and collaborative working relationships with peers and stakeholders, with a focus on effective communication and shared goals.
• Engage in change initiatives within the organisation, focusing on positively influencing and contributing to their successful implementation.
• Generate and promote innovative ideas, fostering a culture of creativity and continuous improvement within the team and organisation.
• Assume full responsibility for managing and advancing own career development, including setting clear goals and pursuing opportunities for growth.

FINANCE

• Actively seek and propose targeted solutions to improve cost-effectiveness and operational efficiency.
• Actively participate in the identification and proposal of targeted solutions aimed at improving cost-effectiveness and operational efficiency within your specific department or area.
• Manage financial and company resources within area of responsibility, demonstrating responsible stewardship and adherence to established guidelines and policies.

Competencies

• Upholding Standards
• Meeting Timescales
• Interpreting Data
• Providing Insights
• Resolving Conflict