Human Capital (HC) Administrator at Development Bank of Southern Africa (DBSA)

PURPOSE OF THIS JOB

• The HC Administrator is responsible for performing end to end HC administration, advisory services and support to the HC Team and the wider business across the Bank. 
• The HC Administrator is responsible for performing end to end HC administration, advisory services and support to the HC Team and the wider business across the Bank. 

Key Responsibilities    
KEY PERFORMANCE AREAS

Human Capital Administration

Provide HC administration support for a wide range of HC activities, amongst others:

• Recruitment & Selection: Preparation of documents for recruitment approval, compiling and distributing interview packs, setting up interviews, co-ordination of employment risk checks, regret letters, queries, generation of offer documents, proforma payslips and other administration support.
• Onboarding: Compile pre-hire packs and assist new hires to complete the required documents.
• Off Boarding/Exits: Compile termination pack, communicate terminations to key stakeholders, draft acknowledgment of debt letters and obtain required approvals
• Changes in employment information: Provide support with regards to changes in reporting lines, banking details, benefit administration, transfers and promotions
• Generate HC letters for employees in terms of as contract expiration, probation periods, confirmation of employment, Visa’s, etc.
• Submission to Payroll:  Prepare all the required submissions for Payroll processing.
• Records Management:  Keep accurate employee records and submit all relevant documents to Records Management for record keeping.
• Other HC Administrator support: Talent, Succession, Employee Benefits, Training & Development, etc.

Human Capital Advisory and Support

• Conduct first-line advice and support to employees in respect of queries, information and on policies and procedures.  Refer to the relevant HC personnel, where required.
• Manage and respond to HC requests emanating from the Service Desk.
• Prepare presentations, reports, information, trends, analysis and dashboards for the HC Team using the Service Desk, HC database and appropriate benchmarking.
• Give first-level support on disciplinary and grievance procedural matters.
• Conduct recruitment and selection for support and other jobs as required.
• Take an active part in HC projects and provide support and/or coordination thereof.
• Accountable for dealing with personal and sensitive information of employees that always necessitates confidentiality.

Perform any other HC administration and support as required.

Key measurements of outputs

• Quality and accuracy of documents prepared
• Quality and accuracy of presentations, reports and dashboards
• Standard of advice and support provided to employees
• Deadlines are met as per agreement
• Contribution to recruitment and select of support staff
• Contribution to HC projects
• Accurate record keeping
• Clean audit

INTERNAL LIAISON RELATIONSHIP (*The list is not exhaustive)

• Heads: Human Capital
• Human Capital Personnel
• DBSA: Management & Employees

EXTERNAL LIAISON RELATIONSHIP (*The list is not exhaustive)

• DBSA suppliers
• External Auditors
• Other relevant Stakeholders’

Expertise & Technical Competencies    
QUALIFICATIONS & EXPERIENCE

Minimum Qualification

• A Bachelors Degree in Human Resources or a relevant field. 

Minimum Experience 

• A minimum of 6 years’ experience in HC Administration (full employee life cycle from recruitment, onboarding to off-boarding).
• Proven knowledge and ability to provide first-line advice and support to employees on HC matters.
• Evidenced knowledge of the recruitment, onboarding, offboarding and other HC processes.
• Evidenced ability to produce high quality documents with minimal to no errors.
• Demonstrated ability to generate effective Human Capital Reports, Presentations, Dashboards using HC SAP SuccessFactors (SSF) and other sources of information.
• Proven understanding of the Basic Conditions of Employment Act, the Labour Relations Act and general HC Practices.
• Demonstrated proficiency in SAP HC (currently SAP SuccessFactors - SSF), Microsoft Word, Excel and PowerPoint.
• Proven ability to produce quality documents without supervision.
• Evidenced ability to multitask and plan accordingly.

Deadline:29th July,2026