Human Resources Associate at SAPRO

About the job

The SAPRO experience; Building a new world together, one professional journey at a time.

 

At SAPRO we work with our people to co-create amazing international experiences. We pay special attention to where, when, and how you want to work as well as what opportunities are relevant to your long-term (personal & professional) goals.

 

If you want an incredible professional journey filled with adventure, world-class learning, generous pay, social responsibility involvement, then SAPRO is right for you!

 

About the job

To provide effective administrative support to the Human Resources Office, serve as a resource to SAPRO employees and all stakeholders and manage the overall employment experience and the administration of the overall human resources value chain. To direct and plan the day-to-day operations of group benefits programs.

 

Mandatory Qualifications:

• National Diploma or equivalent qualification in Human Resources Management or related field

Desired Qualifications:

• Bachelor's degree or equivalent qualification in Human Resources Management or related field

Minimum Experience:

• 2 years human resources administration experience across the HR value chain

Key Performance Areas:

Strategic Administrative Support

• Support the Human Resources Team with the administration task related to effective delivery of all strategic HR projects

Human Resources Operational Effectiveness

Contracts Management & Onboarding

• Assist the HR, Talent, Resources and Nurture teams with activities, such as onboarding of new recruits

• Manage the administration of contracts, benefits and other staffing issues for permanent, fixed term and contractors

• Action the new hire onboarding process, ensuring that key stakeholders are informed

• Prepare various HR documents, including new hire documents, employment contracts, compensation lists, and more

• Monitor and ensure new hire documentation is accurate and that new hires are hires to the correct organisational structures and cost centres

Benefits Administration

• Assist the team in managing the employee benefits vendors

• Serve as primary contact for benefits vendors and third-party administrators

• Coordinate daily benefits processing

• Handle new applications, terminations, changes, beneficiaries, disability, accident and death claims etc

• Collaborate with payroll and ensure that employer contributions and payroll deductions are processed accurately and in a timely manner

• Oversee maintenance of employee benefits files, maintain group benefits database and update employee payroll records

• Resolve benefit-related issues and respond to queries and requests in a timely manner

• Evaluate the efficiency and value of current benefit programs and make recommendations for improvement

• Reconcile benefits sheets between SAPRO and vendors to ensure accuracy

Performance, Talent & Compensation Management

• Provide administrative support to the Assistant HRBP and the Success Management team with end to end on performance management processes

• Support the Assistant HRBP with drafting of Job Descriptions and KPIs

• Support with the administration of performance management reviews 

• Assist with the administration of compensation reviews such as increases and bonuses letters and schedules

• Schedule career conversations and administer the top talent programme

Employee Relations & Support

• Assist and support the Assistant HRBP with administrative processes related to IR issues such as disciplinary, grievance, restructuring, incapacity, conciliation, mediation, arbitration and compilation of evidence required for all these process

Payroll Administration

• Collect data related to payroll and accurately capture on the system

• Accurate capturing and processing of employee information (Activations)

• Complete, verify and process benefits forms and documentation (provident fund, leave, medical aid etc. for payroll purposes

• Check payroll to ensure that employees are paid accurately

• Implement and manage month end to end payroll process

• Calculation and payment of termination payments

• Assist with internal audit processes for payroll

Project Administration

• Support the Human Resources Team in proactively administering projects 

• Support in the administration of employees’ programs and support success managers with administrative tasks to drive improvements in employees’ engagement

• Responsible for all HR related function administration like sending flowers, arranging vouchers etc to enhance employee experience

Data Management & Reporting

• Accurately capture and maintain data on the HR System

• Prepare, review, and update data, information and business reports, relating to new hires, terminations, demographics and headcounts report etc for data analysis required

• Update internal HR databases

• Respond to queries related to changes in the employees records

• Ensure data integrity

Human Resources Query Management

• Respond to any employee queries about people or HR-related issues, and help resolve them internally, if possible

• Correctly responding to questions about HR policy and procedures

• Respond to payroll related queries and resolve in a timely manner

• Interpret, assist and advise employees regarding application of leave policy, benefit administration and HR procedures and policies within the specified guidelines

Budget/Financial Administration

• Support the HR Team in ensuring that time and resources are effectively used

• Assist the HR Team in administering the HR budget

Team effectiveness

• Collaborate with the team for better results 

• Make positive contribution to the HR team performance and ensure that Service Line Agreements are achieved

 

Technical Skills

• Proficient in Microsoft Office

• Proven experience with HR software/s

• Knowledge, understanding and application of labour legislation

• Sound knowledge and understanding of HR policies and procedures

• Complete knowledge of HR processes and record keeping

Behavioural/Non-Technical Skills

• Strong organizational and administrative skills, with the ability to prioritize certain tasks and projects appropriately

• Ability to work as a team member, assisting other HR team members with their tasks

• Problem-solving and analytical skills to manage daily administrative tasks

• Positive, enthusiastic with a ‘can-do’ attitude

• Ability to work in a rapidly changing, high-activity environment that is often unpredictable

• Collaborative and enjoys working in a team environment

• Open-minded and adaptable to change

• Able to perform under high pressure

• Excellent verbal and written communication skills

• Solid understanding of HR practices and labour legislation

• Able to plan, prioritise and organize effectively

• An eye for attention to detail

• Ability to use initiative

• Places high priority on personal and professional growth