Human Resources Business Partner, South Africa at Standard Chartered Bank

JOB SUMMARY

• Reporting to the Head of Human Resources, South & Southern Africa.
• The role holder will partner with business / function leaders in South Africa to deliver the People Plan, aligned to the relevant global business / function People Plan and the Group People Strategy. 

RESPONSIBILITIES

Strategy

• Provide strategic guidance and partnership to business leaders, enabling delivery of the Financial Markets, Transaction Banking, CTOO and Support Functions People Plan in South Africa
• Provide local context and insights to the Global HR Business Partner for Financial Markets, Transaction Banking, CTOO and Support Functions to facilitate local adoption of the global People Plan 
• Identify, prioritise and develop organisational capabilities and behaviours to build a workforce that is future-ready

Business

• Effectively partner with, challenge and influence business leaders to deliver the right outcomes on people-related decisions, focusing on key agenda items such as Diversity & Inclusion and Wellbeing
• Be a disruptor, driving culture change and delivering global and/or local change initiatives in Financial Markets, Transaction Banking, CTOO and Support Functions.
• Lead country People Forums for South Africa and drive projects and deliverables that relate to the Financial Markets, Transaction Banking, CTOO and Support Functions’ People Plan
• Collaborate with Global HRBPs to deliver an adaptable, right-sized, right-shored operating model focused on improving productivity in Financial Markets, Transaction Banking, CTOO and Support Functions.
• Provide advice on country-specific implications of OD activity and conduct reviews on key OD aspects to optimise the shape of the workforce

Processes

• Identify areas for improvement in HR processes, providing feedback and escalating issues where appropriate to relevant COEs to enhance client experience and improve productivity within HR

People & Talent

• Develop and deploy an effective talent strategy to ensure high-quality succession pipelines exist for critical roles within South Africa
• Play an active role in key talent decisions, including senior hiring
• Collaborate with colleagues within HR, including Global HRBPs, to facilitate internal movement of key talent
• Lead the team to deliver specific projects and deliverables, as determined by the HR and Business& Function’s scorecard 
• Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives.
• Set appropriate tone and expectations from their team and work in collaboration with relevant stakeholders, including risk and control partners.
• Employ, engage and retain high quality people.

Risk Management

• Understand and help manage the people-related risk profile of the Business/Function, including operational and reputational risk, to Group Standards
• Provide oversight of complex employee relations issues involving senior people, significant litigation, and high profile or broad business issues

Governance

• Embed the Group’s values and code of conduct, as it relates to the role remit, to ensure that adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations form part of the culture within South Africa.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the HR Team to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

Internal

• Business Leaders in Financial Markets, Transaction Banking, CTOO and Support Functions
• HR CoE Teams
• HRBAs
• ER Specialists
• HR Delivery Specialists
• Global HRBPs

External

• Regulators
• Government agencies

Other Responsibilities

• Embed Here for good and the Group’s brand and values within the role’s remit
• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures

Our Ideal Candidate

• Academic or Professional Education/Qualifications: Degree or Professional Qualification
• Licences and Certifications/accreditations: Desirable - Professional certifications in HR
• Professional Memberships: Desirable - Membership with professional associations
• Languages: English
• Minimum of 7 years’ relevant HR experience
• Human Resources experience in a Banking environment is essential

Role Specific Technical Competencies

• Human Resources Consulting
• Influencing Through Expertise
• Business Intelligence
• Talent Management
• Planning: Tactical, Strategic
• Effective Communications
• Performance Management
• Organizational Change Management
• HR Legal and Regulatory Environment
• Employee Relations
• Human Resources Policies, Strategies and Environment
• Talent Analytics